Our engineers have experience working on all types of physical media including:
- SD Cards
- RAID arrays
- Flash drives and more
To provide the quality results we continually produce, we use top notch facilities including a Class 10 ISO 4 Cleanroom. This keeps your device safe by limiting the amount of dust particles in the air. Our facilities are audited on a regular basis to ensure we are meeting industry standards and our SSAE 18 Type II Certification is part of the reason we constantly meet and exceed expectations. Our certifications including HIPAA compliance, FERPA Compliance, and GSA Contractor approval keep your personal information safe during the entire recovery process. These criteria have earned us the rating of A+ by the Better Business Bureau.
BBB of Michigan - Accredited Company with an A+ Rating
The BBB establishes guidelines for fair, ethical relationships between customers and businesses. We have always followed BBB standards, and our record of success is detailed in our company review.
» Verify our current BBB Rating
Highly Rated Customer Service
Our customer service representatives are available 24/7 to help the people of Fenton. You can set up your case over the phone or send a help request online. Once your case is set up, you can see where your device is in the recovery process by using our customer portal. Our transparent services include a diagnostic report with a price quote and estimated turnaround time for every case received. You receive fee diagnostics with our standard service and we offer the fastest turnaround times in the industry. Our emergency services are available 24/7 and have an average turnaround time of 48 hours.
Signs of a Failing Device
When a device fails, it may make unusual grinding or clicking noises. This is only one of several warning signs including:
- Error messages including Blue Screen of Death
- Disappearing files
- Computer won’t recognize the media
- Physical damage
If you notice any of these signs, turn off the device and call a professional recovery company. Secure Data recovery is ready to take your call and with hundreds of locations across the country, we can find a location that is convenient for you. Call 1-800-388-1266 to start your case today.