Spectacular Customer Service
Whether it’s a normal day, rainy day, or a holiday, data loss can happen. That’s why we’re available 24/7 through our customer service line. When you contact and start a case with us, we’ll offer you a stress-free diagnostic evaluation and price quote, all at no risk or obligation. Our standard service comes with free diagnostics and our emergency service has an average turnaround time of 48 hours.
Our certified engineers are the best in the field for a reason. Not only are they trained to work with any media and operating systems, including Linux and Mac, but they’re always staying up-to-date on the latest methods of data recovery. We’re so thorough with how we retrieve data, if somehow your data proves irrecoverable, we can assure you that no one else can get it back. If that should happen, you won’t have to worry about the recovery service fee. That’s our “no data, no recovery fee” guarantee. If you’re a student at Mount Mercy University, you could qualify for a 10% student discount.
The Best Qualified for Retrieving Your Data
Our stringent practices are how we meet and exceed the requirements for industry security. With our SSAE 18 Type II certification, our clients can enjoy knowing that their data privacy is assured. Our impressive 96% success rate is in part thanks to our Class 10 ISO 4 Cleanrooms, which help reduce airborne particles that would otherwise interfere with the data recovery process. Here’s a list of our other certifications that help put us ahead of other recovery companies:
- Certified Mac Technicians
- FIPS 140-2 Level 3 Data Handling Practices
- GSA Approved Contractors
- PCI Security Standards
- SAS 70 Audit Compliance
Recover Your Digital Data in Cedar Rapids, IA
Sometimes sudden and catastrophic events can result in your media failing, resulting in data loss. Here are some symptoms your devices may show when data loss is creeping close:
- Frequent blue screen of death errors
- Your peripheral devices are not registering with your main device
- Programs are refusing to execute or crash frequently
If you notice any of these signs, don’t let your data disappear. Call our specialists at 1-800-388-1266 and keep your digital property safe from data loss.