Certified Data Recovery in Durham, NC

The people and businesses of Durham, NC have been using our Secure Data Recovery Services since our founding in 2007. We offer data recovery on all media types including RAID arrays, SSDs, hard drives, flash drives and more.. The 267,000 people of Durham can take comfort in the fact that our engineers have decades of experience in dealing with all types of media devices.

Secure Data Recovery Services in Durham, NC
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
714 9th St #101
Durham, NC 27705
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 10AM-7PM
Sat: 10AM-7PM
After Hours:
Emergency Services Available 24x7

Our engineering teams have decades of combined experience, and with a certified Class 10 ISO 4 Cleanroom and dozens of advanced data repair tools, and we provide exceptional results for Wake County computer users or others who need data recovery services in Raleigh. At Secure Data Recovery Services, we understand how missing files can affect computer users.

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

Secure Data Recovery is a unique company because of its many certifications and awards. We are SSAE 18 Type II Certified and SAS 70 certified, meaning the data we recover is kept secure throughout the entire retrieval process. We provide the fastest turnaround times in the industry and operate out of a Class 10 ISO 4 Cleanroom, allowing no more than 10 particles per cubic foot of space. This prevents your data from being harmed by debris during recovery.

Hard Drive Failure Signs

Secure Data Recovery can perform file retrieval on any type of media you may have including RAID arrays, SSDs, and SQL Databases. If these devices begin to display any of these signs, immediately power off your device to prevent further damage.

  • Blue Screen of Death (BSOD)
  • Disappearing Files
  • Whirring or grinding noises

Upon receiving your media, Secure Data Recovery engineers will provide a free diagnostic report, estimated turnaround time, and price quote. We even offer a 10% discount to students, who may be in need of data recovery in Durham at Duke University.

Our phone line is available 24/7 and we even offer a 24-hour emergency service for extreme data loss situations. In these emergency cases, we have an average turnaround time of 48 hours. If you need fast recovery and reliable service, contact Secure Data recovery at 1-800-388-1266.

Customer Reviews (12)

Average Rating:

This service was rated 5.0 out of 5.0 based on 12 review(s)

  • Reviewed on Apr 29 2021  |  Durham, NC

    Responsive Service

    Being the first time our company needed data recovery services, and not being an IT expert or familiar with the data recovery process, I was a little anxious. Our customer service rep, Anthony Lupica was amazing! He took his time walking me through the options, process, timeline, pricing, and most importantly, what to expect. As he received information from the recovery team, he let me know quickly and staying engaged throughout the process which was important to me.

    I would highly suggest working with Secure Data Recovery. Anthony''s professionalism, customer focused service, and sense of urgency was refreshing and much appreciated. Thank you again Anthony for all your help.

  • Reviewed on Dec 22 2020  |  Durham, NC

    Great Service-Great Results

    Doused my laptop with water. Wouldn''t start despite home-drying efforts. Sent to Secure Data Recovery and Elijah helped at every step of the process: mailing, communication, return, and results! Saved my data, and the laptop even works! I couldn''t be happier with the quality of the service.

  • Reviewed on Sep 9 2020  |  Salisbury, NC


    Stressed over the possibility of loosing all of our data, Kyle eased our worries and guided us through the process. He kept us informed and stayed in touch with us every step of the way! Once we got closer to the end of the process Eli reached out to introduce himself and help us through the final steps. We can''t thank you all enough for helping us through this entire process!! What we thought was lost forever was recovered and we are so grateful! Thank you, thank you, thank you!!!

  • Reviewed on Aug 20 2020  |  Ashville, NC

    Excellent service and communication.

    My hard drive failed and I, unfortunately, had a huge amount of personal documents only stored on the one drive. I went on the internet and investigated many options. I ended up choosing Secure Data because of their documented high file recovery rate. The recovered data was stored on an encrypted Bluetooth hard drive and sent back to my home address via FedEx. Elijah Robinson answered all my questions about the process and gave me a thorough explanation about the damage that the hard drive incurred.

  • Reviewed on Jul 23 2020  |  Ashland, VA

    Thank You

    My experience with Secure Data Recovery was very positive and efficient. The staff member I worked with, Elijah Robinson, was professional, responsive, and always wiling to help. If necessary, I will use the company again, and I can recommend its services to others based on that very positive experience.

    Bud Watson

  • Reviewed on Jul 21 2020  |  Chapel Hill, NC

    Amazing service!

    Eli Robinson was my service rep and I have to say, he''s the most responsive service rep I''ve ever dealt with in any company! Every email was answered promptly and thoroughly. My MacBook hard drive was non-responsive and I ''lost'' all of my data. Two other services said they couldn''t help. I contacted Secure Data Recovery without much hope but they were able to recover all of my data. Very happy with the service and would highly recommend them.

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