Certified Data Recovery in Durham, NC

Stressed over the possibility of loosing all of our data, Kyle eased our worries and guided us through the process. He kept us informed and stayed in touch with us every step of the way! Once we got closer to the end of the process Eli reached out to introduce himself and help us through the final steps. We can''t thank you all enough for helping us through this entire process!! What we thought was lost forever was recovered and we are so grateful! Thank you, thank you, thank you!!!

My hard drive failed and I, unfortunately, had a huge amount of personal documents only stored on the one drive. I went on the internet and investigated many options. I ended up choosing Secure Data because of their documented high file recovery rate. The recovered data was stored on an encrypted Bluetooth hard drive and sent back to my home address via FedEx. Elijah Robinson answered all my questions about the process and gave me a thorough explanation about the damage that the hard drive incurred.

My experience with Secure Data Recovery was very positive and efficient. The staff member I worked with, Elijah Robinson, was professional, responsive, and always wiling to help. If necessary, I will use the company again, and I can recommend its services to others based on that very positive experience.

Bud Watson

Eli Robinson was my service rep and I have to say, he''s the most responsive service rep I''ve ever dealt with in any company! Every email was answered promptly and thoroughly. My MacBook hard drive was non-responsive and I ''lost'' all of my data. Two other services said they couldn''t help. I contacted Secure Data Recovery without much hope but they were able to recover all of my data. Very happy with the service and would highly recommend them.

This was my first time using a recovery service, so I wasn''t sure how to proceed. Elijah, my contact, walked me through reach step, answered all my nuisance questions, so I felt confident I was getting the help I needed. He kept me updated, responded to my emails quickly and never made me feel like I was a low priority customer, even though I made it clear that this job, while important to me, wasn''t critical. His personal attention have me confidence that I was using the right service.

Elijah Robinson provided great customer service throughout the recovery process. Although the data was not recoverable, I really appreciated the time he took with my questions and the rapid response time. He was a calm voice in a stressful situation. I would definitely turn to Secure Data Recovery with any future hard drive recovery issues.