Certified Data Recovery in Durham, NC

This was my first time using a recovery service, so I wasn''t sure how to proceed. Elijah, my contact, walked me through reach step, answered all my nuisance questions, so I felt confident I was getting the help I needed. He kept me updated, responded to my emails quickly and never made me feel like I was a low priority customer, even though I made it clear that this job, while important to me, wasn''t critical. His personal attention have me confidence that I was using the right service.

Elijah Robinson provided great customer service throughout the recovery process. Although the data was not recoverable, I really appreciated the time he took with my questions and the rapid response time. He was a calm voice in a stressful situation. I would definitely turn to Secure Data Recovery with any future hard drive recovery issues.

My skepticism disappeared within 2 minutes of chatting with the representative, Elijah R. He managed my expectations well, was honest about the potential for recovery, and respected my concerns and need to recover my critical files. I was really surprised with how considerate, thoughtful and knowledgeable Elijah was. All that was "lost" is now found, I have a new hard drive with my data on the way back, and I am DELIGHTED with the results and service. WELL DONE, Secure Data and ER. You have earned a customer for life. THANK YOU

I was in the process of buy a new computer and transfer all of documents, photos and videos to an external hard drive. There was over 25,000 photo, 100’s of videos, tax returns and so much more. These were memories that could never be replaced and the hard drive failed. Secure Data Recovery was able to recover all of the data. When I look at several of the videos which over 30 years old the memories were priceless. Thank you Ryan for a great job, worth very penny.

My experience with the Secure Data Recovery was very positive and pleasant. The staff were very professional and efficient. Mr. Jeff Hart was very responsive, always wiling to help. I will use the company again and recommend its services to my colleagues and friends based on my experience.

When my hard drive, and the MANY associated files, memories, etc. crashed recently, I reached out to Secure Data to help recover my 'digital life'. Scott Moses, my rep, was a calming presence as I was, simply put, freaking out. He explained the processes and, at every step, helped me understand what was happening and what to expect. I'd happily come back to Secure Data, but I hope to never need to do so!!