24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Secure Data Recovery Services in Durham, North Carolina

Certified Data Recovery in Durham, NC

The people and businesses of Durham, NC have been using our Secure Data Recovery Services since our founding in 2007. We offer data recovery on all media types including RAID arrays, SSDs, hard drives, flash drives and more.. The 267,000 people of Durham can take comfort in the fact that our engineers have decades of experience in dealing with all types of media devices.

Secure Data Recovery Services in Durham, NC
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
714 9th St #101
Durham, NC 27705
1-919-646-5936
Walk-in Hours:
Mon-Fri: 10AM-7PM
Sat: 10AM-7PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week
Secure Data Recovery Services in Durham, NC
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
5410 NC Highway 55 Suite AH
Durham, NC 27713
1-800-388-1266
Walk-in Hours:
Mon-Fri: 10AM-7PM
Sat: 10AM-7PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Our engineering teams have decades of combined experience, and with a certified Class 10 ISO 4 Cleanroom and dozens of advanced data repair tools, and we provide exceptional results for Wake County computer users or others who need data recovery services in Raleigh. At Secure Data Recovery Services, we understand how missing files can affect computer users.

We have a 96% success rate in data recovery, which is the highest in the industry. We offer many different services including:

Secure Data Recovery is a unique company because of its many certifications and awards. We are SSAE 18 Type II Certified and SAS 70 certified, meaning the data we recover is kept secure throughout the entire retrieval process. We provide the fastest turnaround times in the industry and operate out of a Class 10 ISO 4 Cleanroom, allowing no more than 10 particles per cubic foot of space. This prevents your data from being harmed by debris during recovery.

Our certifications, top notch facilities, and customer reviews have earned us a rating of A+ by the Better Business Bureau. The people and businesses in Durham can take comfort in the fact that their data is in the hands of certified professionals.

BBB Accredited Company

BBB Accredited Company with an A+ Rating

You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.

» Verify our current BBB Rating

Hard Drive Failure Signs

Secure Data Recovery can perform file retrieval on any type of media you may have including RAID arrays, SSDs, and SQL Databases. If these devices begin to display any of these signs, immediately power off your device to prevent further damage.

  • Blue Screen of Death (BSOD)
  • Disappearing Files
  • Whirring or grinding noises

Upon receiving your media, Secure Data Recovery engineers will provide a free diagnostic report, estimated turnaround time, and price quote. We even offer a 10% discount to students, who may be in need of data recovery in Durham at Duke University.

Our phone line is available 24/7 and we even offer a 24-hour emergency service for extreme data loss situations. In these emergency cases, we have an average turnaround time of 48 hours. If you need fast recovery and reliable service, contact Secure Data recovery at 1-800-388-1266.

Customer Reviews (10)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 10 review(s)

  • Reviewed on Sep 9 2020  |  Salisbury, NC

    Amazing!!

    Stressed over the possibility of loosing all of our data, Kyle eased our worries and guided us through the process. He kept us informed and stayed in touch with us every step of the way! Once we got closer to the end of the process Eli reached out to introduce himself and help us through the final steps. We can''t thank you all enough for helping us through this entire process!! What we thought was lost forever was recovered and we are so grateful! Thank you, thank you, thank you!!!

  • Reviewed on Aug 20 2020  |  Ashville, NC

    Excellent service and communication.

    My hard drive failed and I, unfortunately, had a huge amount of personal documents only stored on the one drive. I went on the internet and investigated many options. I ended up choosing Secure Data because of their documented high file recovery rate. The recovered data was stored on an encrypted Bluetooth hard drive and sent back to my home address via FedEx. Elijah Robinson answered all my questions about the process and gave me a thorough explanation about the damage that the hard drive incurred.

  • Reviewed on Jul 23 2020  |  Ashland, VA

    Thank You

    My experience with Secure Data Recovery was very positive and efficient. The staff member I worked with, Elijah Robinson, was professional, responsive, and always wiling to help. If necessary, I will use the company again, and I can recommend its services to others based on that very positive experience.

    Bud Watson

  • Reviewed on Jul 21 2020  |  Chapel Hill, NC

    Amazing service!

    Eli Robinson was my service rep and I have to say, he''s the most responsive service rep I''ve ever dealt with in any company! Every email was answered promptly and thoroughly. My MacBook hard drive was non-responsive and I ''lost'' all of my data. Two other services said they couldn''t help. I contacted Secure Data Recovery without much hope but they were able to recover all of my data. Very happy with the service and would highly recommend them.

  • Reviewed on Jun 16 2020  |  Elon, NC

    Top notch customer service

    This was my first time using a recovery service, so I wasn''t sure how to proceed. Elijah, my contact, walked me through reach step, answered all my nuisance questions, so I felt confident I was getting the help I needed. He kept me updated, responded to my emails quickly and never made me feel like I was a low priority customer, even though I made it clear that this job, while important to me, wasn''t critical. His personal attention have me confidence that I was using the right service.

  • Reviewed on May 18 2020  |  Durham, NC

    Excellent customer service

    Elijah Robinson provided great customer service throughout the recovery process. Although the data was not recoverable, I really appreciated the time he took with my questions and the rapid response time. He was a calm voice in a stressful situation. I would definitely turn to Secure Data Recovery with any future hard drive recovery issues.

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