Certified Data Recovery in Durham, NC

Being the first time our company needed data recovery services, and not being an IT expert or familiar with the data recovery process, I was a little anxious. Our customer service rep, Anthony Lupica was amazing! He took his time walking me through the options, process, timeline, pricing, and most importantly, what to expect. As he received information from the recovery team, he let me know quickly and staying engaged throughout the process which was important to me.

I would highly suggest working with Secure Data Recovery. Anthony''s professionalism, customer focused service, and sense of urgency was refreshing and much appreciated. Thank you again Anthony for all your help.

Doused my laptop with water. Wouldn''t start despite home-drying efforts. Sent to Secure Data Recovery and Elijah helped at every step of the process: mailing, communication, return, and results! Saved my data, and the laptop even works! I couldn''t be happier with the quality of the service.

Stressed over the possibility of loosing all of our data, Kyle eased our worries and guided us through the process. He kept us informed and stayed in touch with us every step of the way! Once we got closer to the end of the process Eli reached out to introduce himself and help us through the final steps. We can''t thank you all enough for helping us through this entire process!! What we thought was lost forever was recovered and we are so grateful! Thank you, thank you, thank you!!!

My hard drive failed and I, unfortunately, had a huge amount of personal documents only stored on the one drive. I went on the internet and investigated many options. I ended up choosing Secure Data because of their documented high file recovery rate. The recovered data was stored on an encrypted Bluetooth hard drive and sent back to my home address via FedEx. Elijah Robinson answered all my questions about the process and gave me a thorough explanation about the damage that the hard drive incurred.

My experience with Secure Data Recovery was very positive and efficient. The staff member I worked with, Elijah Robinson, was professional, responsive, and always wiling to help. If necessary, I will use the company again, and I can recommend its services to others based on that very positive experience.

Bud Watson

Eli Robinson was my service rep and I have to say, he''s the most responsive service rep I''ve ever dealt with in any company! Every email was answered promptly and thoroughly. My MacBook hard drive was non-responsive and I ''lost'' all of my data. Two other services said they couldn''t help. I contacted Secure Data Recovery without much hope but they were able to recover all of my data. Very happy with the service and would highly recommend them.