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Data Recovery in New Orleans from an Industry Leader

An Industry-Leading Data Recovery Service in New Orleans, LA

A lot of data is created and stored across a city of almost 400,000 people in New Orleans, LA. To help ensure that everyone keeps their data safe and sound, a data recovery service is required. That’s why Secure Data Recovery retrieves your important media and provides you peace of mind.

Secure Data Recovery Services in New Orleans, LA
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
5600 Jensen Street
New Orleans, LA 70123
Walk-in Hours:
Mon-Fri: 8AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

New Orleans, LA, or The Big Easy, is home to almost 400,000 residents and an unending rush of tourists. It’s easy to see why with all the cultural attractions like the renowned Arnaud’s Restaurant and Bourbon Street. Tourists and residents alike need a data recovery service to save their precious memories and important business information. This service becomes even more important when the regular hurricane season and the floods that follow are taken into account. Secure Data Recovery can not only recover your data from a physically damaged device whether by an accidental drop or by terrible flood damage.

Featured Services

Whether your Mac computer failed or you’ve experienced multiple hard drive failures, our certified engineers are here to help. Here’s an expansive list of services that we offer to all of our customers:

Certified Industry Leaders, Pushing the Bounds

We pride ourselves on our technical expertise, but we also strive to do more. As an SSAE 18 Type II Certified company, we are experts in maintaining data confidentiality.

You can trust us with your media and you can rest assured that it will be returned to you with your privacy intact.Secure Data Recovery is proud to say that we continue to maintain these other certifications, proving our dedication:

  • Class 10 ISO 4 Cleanroom
  • GSA Approved Contractor
  • FIPS 140-2 Level 3 Data Handling Practices
  • SAS 70 Audit Compliance
  • PCI Security Standards
  • Certified Mac Technicians

Customer Service is Important, Your Satisfaction Our Priority

Data loss can happen at any time. That is why we maintain a 24/7 phone line for our customers. When you start a case with us, we always offer a no-risk evaluation of your media and a no-obligation price quote. We also offer a 10% discount to our military members, whether you’re serving at the US Coast Guard Base New Orleans or the Louisiana National Guard.

When you trust us with your media, whether by sending it directly to us or utilizing one of our 150 convenient drop-off locations, our engineers will employ every method possible to repair your media and recover your data. If our team can’t save your data, you can be sure that no one else can. That is why we offer all customers our “no data, no recovery fee” guarantee.

Our devotion to your satisfaction and creating new and innovative recovery techniques is a core part of how we push the boundaries of the industry. It’s also why we are proud to be an A+ rated company by the Better Business Bureau.

BBB Accredited Company

BBB Accredited Business with an A+ Rating

The BBB issues company reviews to report accreditation levels and ratings. Our latest review details the standards that led to our top rating of A+.

» Verify our current BBB Rating

Don’t Lose Your Digital Estate, Preserve It with Us

No one wants to lose their precious memories of as wondrous a place as New Orleans, LA. But there are times that data loss can happen, and that’s when Secure Data Recovery can be of invaluable service. Whether media is ruined by flood damage, or a virus infection leads to the corruption of data and vital files, we can help.

Losing valuable information on your computer’s hard drive or on your phone can be tragic and stressful, but it doesn’t have to be. Secure Data Recovery can preserve your digital data by calling our phone line at 1-800-388-1266 to start a risk-free quote.

Customer Reviews (5)

Average Rating:

This service was rated 5.0 out of 5.0 based on 5 review(s)

  • Reviewed on Apr 9 2020  |  Mandeville, LA

    Awesome Service!

    Elijah Robinson was very knowledgeable and his customer service was exceptional. He really went above and beyond in answering every question and concern. I would highly recommend him and Secure Data Recovery! Very professional!

  • Reviewed on Oct 6 2019  |  Coushatta, LA

    Elijah Robinson

    Elijah was very helpful! We got great service, and Elijah did the absolute best in trying to help us! We would definitely recommend!

  • Reviewed on Oct 24 2018  |  Mandeville, LA

    Corey Meyer

    Very pleased with the speed and success in recovering my nearly 3 terabytes of data, representing almost 7 years of archived files. 100% of my files were recovered. It doesn''t get any better than that. Communication was excellent throughout the process. I will be using your services again soon (I have another dead portable drive that needs recovery). Ryan Wiggins handled my case and kept me posted throughout the entire process. Kudos to Ryan and Secure Data. You have earned my future business and I will tell my friends!

  • Reviewed on Apr 17 2018  |  Shreveport, LA

    Very Helpful

    Todd at Secure Data Recovery was very helpful and explained in detail the process and cost of recovering our data prior to even shipping my drive to them. Once SDR received our drive they kept me informed of the status of the process. Granted, it was not what I had hoped for but, they were able to take the HDD to their cleanroom and recover 100% of my lost data.
    Todd worked with me through the entire process, when I needed to change the scope of my recover work and when I contacted him to expedite the recovery drive shipping.
    When this happens again, and even with the best precautions it can happen, I will use this company again.

  • Reviewed on Jul 24 2017  |  Chalmette, LA

    Awesome Experience - Secure Data Recovery - Chris

    I had a user's external USB drive fail with critical data stored on it. I did a quick Google search on companies to use and found Secure Data Recovery. I received a quick callback from Chris McMacken and he made the process painless. From the time I submitted the inquiry to the time I received all the data , Chris was always there to answer any questions/concerns I may have had. Not only will I use them again if the need arises, I recommend Secure Data Recovery and Chris to anyone who needs this type of service

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