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Data Recovery in Jacksonville from an Industry Leader
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Certified Hard Drive Recovery in Jacksonville, Florida

Since 2007, Secure Data Recovery Services has delivered an excellent set of professional media services to Jacksonville: hard drive data recovery, file repair, hard drive repair, and RAID data recovery. 

Our local office is an excellent resource for Duval County businesses and personal computer users.

Jacksonville, FL - Office Location

Secure Data Recovery Services in Jacksonville, FL
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
50 N. Laura Street Suite 2500
Jacksonville, FL 32202
Walk-in Hours:
Mon-Fri: 9AM - 5PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Jacksonville is by far the largest city in Florida by both population and area. More than 1.3 million people live in the Jacksonville metropolitan area, thanks in part to the city's active seaport and significant military presence. Many local institutions rely heavily on digital storage devices, and sudden data loss can carry major consequences. Unfortunately, most computer repair companies in Jacksonville have limited resources and cannot safely repair hard drives, RAID arrays or other devices.

Featured Services

Our recovery services can get your data back quickly, regardless of the media type. See some of our featured data recovery services below.

Secure Data Recovery Services specializes in hard drive repair services in Jacksonville, FL. By investing heavily in new technologies, we have built the most advanced hard drive data recovery facilities in the United States. Our engineers create a case-appropriate plan for each failure scenario, addressing physical and logical issues to return files in a functional condition.

We offer an overall data recovery success rate of 96 percent, and unlike many of our competitors, we do not apply a service charge if we are unable to recover your data. Secure Data Recovery Services is also one of the only companies offering completely risk-free data recovery diagnostics for hard drive and RAID data recovery in Jacksonville.

Contact our customer service team today to get a free quote and set up an evaluation for data recovery. Jacksonville clients can also take advantage of our convenient drop-off service.

What to Do When a Digital Device Fails

One of the most common mistakes that computer owners make is to attempt to repair damaged media without the help of a professional data recovery provider. By operating a damaged storage device, you can greatly reduce your chances of successful data recovery. PC owners should turn their systems off as soon as they see symptoms of data loss.

Some of the most common symptoms of media failure include:

  • Whirring, clicking and grinding noises
  • Error messages indicating file corruption
  • Bad sectors
  • Missing or disappearing files
  • Visible electronics damage
  • Extremely slow operation
  • Accidental file deletion or formatting
  • Signs of virus damage

Through our free diagnostics, we can quickly determine whether your device has recoverable data. We will then provide a price quote and turnaround estimate, which will allow you to make an appropriate plan for your system. Our standard diagnostics are completely free, and we offer a no recovery, no charge guarantee with all of our data recovery services.

Data Recovery Services in Jacksonville, Florida from an Industry Leader

At Secure Data Recovery Services, we take pride in our exceptional security systems and numerous compliance credentials. We were the first data recovery provider in the United States to earn a SSAE 16 Type II certification, and we hold compliance certifications for HIPAA, FERPA, PCI-DSS and the General Services Administration (GSA) schedule.

As a fully certified contractor, we can serve Jacksonville's military and government offices directly through the GSA schedules program. Contact our customer service team for more information.

Advantages of Secure Data Recovery Services include:

  • Full compliance and online access to certification reports
  • 24/7/365 emergency data recovery services
  • Experienced engineering teams
  • Office in Jacksonville for fast local service
  • Around-the-clock customer support

We lead our industry with high success rates, flexible service options and state-of-the-art data recovery technology. Whether you need RAID repair, data tape repair or any other professional media service, Secure Data Recovery Services gives our data recovery clients the options they need to avoid downtime and regain access to important files.

Our local office accepts drop-offs, and our staff is always ready to discuss your options to recover data. Jacksonville clients can set up a new case online.

Customer Reviews

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Average Rating:
Total: 17 Review(s)

This service was rated 5.0 out of 5.0 based on 17 review(s)

  • Recovered PICTURES

    Reviewed on Aug 18 2018

    So thankful I found Data Recovery! They worked with me on pricing and timing and I recovered family photos going back 10 years. The hard drive I had stored them on failed and the first group I took it to told me they couldn''t do anything and were going to throw away the drive. Thankfully I went back and asked for the drive so I could try elsewhere. Data Recovery is awesome!

    Authenticated Jacksonville, FL
  • Recovered Critical Business Data

    Reviewed on Jul 2 2018

    We had a drive that failed in one of our laptops which a user had not adhered to IT policies and saved all their work locally on hard drive instead of Network Shares. When the drive died we realized that there were some very important data stored on this drive which had to be recovered or could end up costing the company tens of thousands of dollars to reproduce. Fred and his team diligently and successfully were able to recover all the data on the drives for us in a very timely manner. We are very happy we found them and now use them for all our data recovery needs. Awesome job SDR!!!

    Authenticated Jacksonville, FL
  • SSD Recovery

    Reviewed on Jun 8 2018

    My laptop was ruined by significant water damage but I needed to try to save the info on my SSD. I took it to a local shop who was unable to help. I then found out about Secure Data Recovery and sent it in. The whole process was simple and Fred was super helpful the whole way through. He explained what the technicians were able to determine about my hard drive, that parts were corrupted however most or all of the files were recoverable. They were able to work with me to determine a solution that fit my timeline and budget. In the end, all of my files were recovered and I''m happy to have my data back.

    Authenticated Jacksonville, FL
  • Quick and Accurate

    Reviewed on Apr 27 2018

    During our last physical overseas move, both my CPU and the back-up hard drive were damaged. We called Secure Data and started the process, not knowing if we would possibly not recover much of the data on either hard drive. Almost all of the data was recovered and sent back on a portable drive that I supplied. Secure Data is fast and professional.

    I thought I had lost thousands of photos and documents that were saved on those damaged drives. The cost is expensive, but well worth the investment. Secure Data returned our data several days ahead of schedule. I would highly recommend Secure Data for your data recovery needs.

    Authenticated Ponte Vedra , FL
  • Got my data back!

    Reviewed on Apr 26 2018

    Great communication and recovered all my data. Alec was great at answering all my questions and making sure that I was happy. I appreciate it when a company takes the time to keep me updated through personal emails. I hope I never need their services again, but I won''t hesitate to use them again if I do!

    Authenticated Jacksonville Beach, FL
  • Lifesavers!

    Reviewed on Apr 11 2018

    When my hard drive failed, I though I had lost all of my important and irreplaceable school, financial, and personal files. Secure Data Recovery and Chris McMacken came to the rescue. Chris is the best! He was always nice, available for me and my questions, was super quick, efficient, and knowledgeable, worked with me and my situation, and was able to save all my data.

    I can''t thank him and Secure Data Recovery enough for what they did for me!!

    Authenticated Jacksonville, FL
  • Excellent service

    Reviewed on Jan 11 2018

    Though my data was not recoverable, they worked with me every step of the process. So refreshing after having been PROMISED by another company hey could recover it for a mere $2700. Thank you for an ethical business transaction!

    Authenticated Jacksonville, FL
  • Very Patient

    Reviewed on Nov 8 2017

    My USB had broke from its connectors, thanks to my laptop being knocked over by my pitbull. My computer only has a 32 gb hardrive, so I had all my files on this one usb, including school documents, work documents, and art pieces. It needed a custom soldering job, which was more than I expected it to be, but Jeremy and the SDR team were very patient with wittling down the price to something I could afford. All of my data was recovered in a short amount of time and I am very happy I didn't loose any of my files. The SDR team are truly lifesavers.

    Authenticated Jacksonville, FL
  • Alec Sakenes

    Reviewed on Oct 30 2017

    I'm very grateful for the help of Secure Data Recovery, and Alec Sakenes. Alec called me less than an hour after I submitted my request for help online. He was very helpful, and able to explain the process required in the evaluation of the hard drive and the recovery of the data. All of the work was done in a timely fashion, and Alec was very prompt in contacting me regarding updates. I will (and have) recommend Secure Data Recovery to anyone needing this type of service in the future.

    Authenticated Jacksonville, FL
  • Data Retreived

    Reviewed on Jul 25 2017

    Fantastic job !! I was sceptical that any data could be recovered after talking to Best Buy. Chris McMacken and Secure Data Recovery were not only able to retrieve all of my files but had great customer service and professionalism. I would recommend this company to anyone.

    Authenticated Jacksonville, FL
  • Fantastic experience

    Reviewed on Apr 12 2017

    My external hard drive was damaged in a move, and I was devastated when Best Buy wasn't able to recover the data on it - including my entire iPhoto library and tons of videos of my daughter. Secure Data Recovery was awesome from the get-go. They had great customer service, were really easy to use (including being able to drop my hard drive off with an actual person), and kept me updated on every step. We had a lot of back-and-forth with the moving company to submit a claim, and Secure Data Recovery did everything needed to help with that process. And, they were able to recover every single file. While I hope I don't have reason to use them again any time soon, I would do so without hesitation if needed - and recommend them wholeheartedly to anyone. I have to give a special shout out to my point of contact, Fred Smith, who was amazing every step of the way. I wish every company had such great customer service!

    Authenticated Jacksonville, FL
  • Perfect!

    Reviewed on Oct 19 2016

    Secure Data Recovery is a lifesaver! They absolutely work with you on everything from shipping labels, time estimates, you name it!

    Rob Anderson helped me every step of the way and always answered my questions promptly and directly, no gray areas!

    Thank you so much Secure Data Recovery!

    Authenticated Fort Walton Beach, FL

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