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How to Fix iPhone Error 4013


An iPhone error 4013 generally indicates that something has gone wrong while restoring backup data to your phone. This could be caused by a few different factors, but the error generally indicates a connectivity issue or a hardware problem. Below, we’ll explain what you need to know to fix the error.

iPhone Error 4013 and How to Fix It

The iPhone Error 4013 is quite common and appears when users attempt to restore an iPhone from a backup. The failure to successfully restore the backup can occur if your iPhone becomes disconnected from your computer during restoration.

It might also indicate a faulty or damaged cable or a slow internet connection. In rarer cases, the cause could relate to a problem with the physical components of your iPhone – specifically, the connection between your iPhone’s motherboard and the NAND chip.

Some basic troubleshooting should be all that’s required to resolve this issue. Below are some simple steps that should resolve the error 4013, as well as related error codes 9, 4005, 4014, all of which refer to problems with restoring iPhone backups.

  • Try restarting your iPhone, reconnecting to your computer, and restoring your backup.
  • Verify that your USB cable is properly connected and shows no signs of damage.
  • Make sure your iTunes software is updated to the latest version.
  • Check to see if you’re using an outdated version of iOS and update to the newest version.

If you’re still having issues after trying these troubleshooting steps, here are a few more things you can try that might solve the problem.

Try Restoring Your iPhone in DFU Mode 

DFU stands for Device Firmware Update. A DFU restore is more advanced but often provides an effective fix for error 4013. The process completely erases your iPhone and installs the latest iOS, so be sure to back up your iPhone data first!

To put your iPhone into DFU mode, follow the steps below:

  1. Connect your iPhone to your computer with a USB cable.
  2. Press and hold the side button and one of the volume buttons at the same time.
  3. After 8 seconds, release both buttons. (If you see the Apple logo appear, you’ve held them too long and will need to start again.)
  4. Once your iPhone’s screen is black, hold down the side button while still connected to your computer.
  5. iTunes should now say that it’s detecting a device in recovery mode. You can now restore your iPhone backup.

Initiate a Factory Reset of Your iPhone

A factory reset is a last resort, but it might be necessary to fix iPhone error 4013. This will erase all data from your iPhone, so be sure to back up your data first! To factory reset your iPhone, follow the steps below:

  1. Open Settings on your iPhone.
  2. Tap General, then scroll to the bottom and tap Reset.
  3. Tap on Erase All Content/Settings.
  4. Type in your passcode when asked, then tap on Erase iPhone.
  5. Once your iPhone has been reset, you can restore it from a backup or set it up as new.

Get Help from a Professional Data Recovery Company

You should be able to resolve error code 4013 with one of the solutions above. If not, then you might have a problem with your iPhone’s physical components that requires the assistance of a professional data recovery service.

The Apple Certified Mac Technicians at Secure Data Recovery Services are experienced with all hardware and software failures. If you need iPhone data recovery because of error 4013 or any other issue, we can help get your data back – even when your Apple store or local repair shop tells you that it’s unrecoverable.

When you send in your non-working iPhone, we’ll conduct a thorough diagnostic analysis free of charge and give you a no-obligation price quote. If you authorize us to proceed, we will recover your iPhone data. If for any reason we can’t get your data back, you pay nothing. That’s our “No Data, No Recovery Fee” guarantee.

Call us at 800-388-1266 today for a free consultation!

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