Data Recovery Experts in NYC - Hard Drive, RAID & More
Our team of data recovery experts have served NYC and the tri-state area for over 15 years. They have made recovering data from all storage devices and issues easier and more secure than ever. And, with that experience, we have successfully managed to keep a 96% recovery success rate. We offer hard drive, phone, RAID recovery services, and more. So, whether you dropped your external drive or you accidentally deleted important data files, we can help. For a free consultation, visit one of our stores in NYC.
Trust the best when it comes to data recovery in New York City. Our services are backed by our No Data, No Recovery Fee guarantee. Give us a call to get started.
We Helped Thousands Get Their Lost Data Back
With over 6,457 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.
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SSAE 18 Type II Audit
Secure Data Recovery Services
Walk-in Hours:
Emergency Services Available 24x7
Hard Drive Data Recovery Experts and Much More
Our data recovery experts deliver customized solutions to customers in NYC who have suffered data loss. We can address hard drive failures caused by physical damage, mechanical problems, electrical issues, logical errors, and more. Additionally, we offer professional recovery services for SSDs, RAID arrays, smartphones, SD cards, and basically any digital storage device. We also work with every manufacturer so can rest assured that in most cases our services won’t void your warranty.
Whether you lost valuable photos, important documents, or sensitive business files, we have the expertise to ensure your data is successfully recovered, safe and secure. By diagnosing and repairing your hard drive in a Class 10 ISO 4 cleanroom, we can restore your device to working condition without risking further media damage or jeopardizing the original data. If a repair is possible, we will recover the data for you and return it to you on one of our secure drives.
Data Recovery Services We Offer
Hard Drive
Recovery
We specialize in retrieving and restoring data on all hard disk drives (HDD) models. Our experts can recover files from hard drives with physical damage, mechanical failure, and logical errors. We are ready to assist you.
Laptop
Recovery
Laptop won’t boot? Our pros can salvage data stored on your personal or work computer. We have recovered files from laptops of all popular brands, models, and operating systems.
Mac
Recovery
As Apple Certified Mac Technicians (ACMT), we have specialized resources for Macs and MacBooks of any generation. This knowledge allows us to deliver results regardless of chip (Apple Silicon/Intel) or file system (APFS/HFS Plus).
Raid
Recovery
We are the leader in restoring critical files from a redundant array of independent disks (RAID). Our engineers have resolved thousands of cases of RAID failure on servers, virtual machines, and network storage systems.
Server
Recovery
As large-scale storage, servers present complex recovery challenges. Whether your database, virtual machine, email server, or web host failed, our experts can help. No job is too big or small for us.
SSD
Recovery
We have the cutting-edge hardware and software to help retrieve data on damaged or defective solid-state drives (SSDs). Our custom approach to NAND flash storage produces the best outcomes in the industry.
iPhone
Recovery
We are an Apple Authorized Service Provider (AASP). Our engineers have proven expertise across all iPhone models and iOS versions. Trust us to repair a dropped or water-damaged device and restore priceless memories.
Desktop
Recovery
Our engineers have restored data on failed system drives in desktops and workstations since 2007. We will exhaust every option to retrieve files following hardware failure or Windows or Linux errors.
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Our team has the technical knowledge and skills to handle all data loss cases. We can recover your data regardless of the device type, failure mode, file system or extension, and encryption method.
Professional Recovery Services For Enterprises
Business layouts are often much different than home users. Not to worry. We can help with any type of customer, issue, or setup. We have experience recovering data from RAID arrays, NAS, SAN, servers, virtualization, and more. We also have experience with Ransomware cases, accidental deletion, power surges, fire damage, and water damage.
We know that reducing downtime is often critical when data loss occurs. That’s why we have flexible service options that meet your needs. You can choose our Economy or Standard options, or receive 24/7 assistance with Emergency data recovery services.
Flexible Service Options
Every case is a digital disaster for our customers. After almost two decades, we are still committed to helping people avoid permanent data loss. That is why we have several data recovery options and plans that fit our customers’ budgets and timeframes. These figures represent our typical data recovery services:
Standard Service
Diagnostics within 72 hours.
Turnaround between 5 and 9 business days.
Expedited Service
Diagnostics within 24 hours.
Turnaround between 2 and 4 days.
Emergency Service
Immediate diagnostics.
Around-the-clock service.
Less than 48 hours.
In addition to our certified cleanrooms, we offer remote and on-site services. Want to provide remote access or have us bring our tools to you? We are equipped for that. Our engineers can work on data loss anywhere in the world within a day.
Secure Data Recovery Services Location Around New York City
We have several convenient locations throughout New York and the Tri-State area. We have two stores in NYC. Located at 14 West 8th Street between MacDougal and 5th Street in Greenwich Village and our other store is located at 420 9th Avenue between 33rd and 34th Streets in Manhattan.
We also have a store at 895 McDonald Avenue, near the 18th Avenue intersection, in the Kensington neighborhood of Brooklyn. On Long Island, we have a store in Great Neck at 350 Northern Boulevard, on the corner of Merrivale Road.
Residents of North Jersey can also visit one of our stores in the Garden State. In Newark, we have a location at 190 Ferry Street, a couple blocks southeast of Riverbank Park.
Call us now or visit one of these Tri-State locations to start a case and receive a free quote.
Verified Reviews From New Yorkers
Secure Data Recovery - Excellent Customer Service
For my project, I worked with SDR''s Senior Data Specialist Jake Gambatese. Jake was extremely attentive and supportive throughout every step of the process. An excellent rep.
Fast & Communicative
Secure Data was efficient and communicative. Our representative Scott answered all questions and provided realistic timelines that fit our schedule and budget.
Trustworthy & Efficient
I had a pretty old external hard drive that probably should have been replaced which started experiencing logic issues, and as a result I was not not able access any of my files. Secure Data was recommended to me by the IT manager at my office and they did a great job. From the comped shipping for my device to their facility, to the listing of options and follow ups for next steps, the customer ... Read More
Can''t thank you enough for your great service!
Last fall, I was devastated because I could not read my 2TB external hard drive, which contained all my data and years of work as a graphic designer. I Googled for data recovery places and found some at the B&H Photo store in NYC. But when I got there it turned out they would send my drive to somewhere called SecureData Inc outside NY. I was very concerned about it, but it ended up for good! The p... Read More
Amazing support , service and Follow up
I want to thank Secure data and Jonathan for his great support
He was fast , efficient , knowledgeable.
I got EVERYTHING back!
I am so pleased with my recovery. My hard drive accidentally fell and suffered physical damage, and Secure Data Recovery was able to recover over 99% of my important files. Their customer service is top-notch, I knew exactly what was happening throughout the whole process and I''m so glad I chose to trust them with this recovery!
Why Choose Us?
It is simple. We are certified. We are transparent. And we guarantee our results.
Certified & Secure
Our facilities are second to none. Each of our labs has a Class 10 ISO 4 cleanroom. That cleanroom filters harmful particles from the air to ensure your device is not damaged further during recovery. We also undergo regular SSAE 18 SOC 1, SOC 2, and SOC 3 audits to prove our security controls work. That means your data is secure at each stage of the process.
Reliable & Most Trusted
We have established ourselves as the data recovery leader and continue to set new standards. Our team maintains a 96% success rate, the most industry-specific certifications, and fast turnaround times. We even partner with storage companies to protect your warranty. Not only that, but we also stand by our No Data, No Recovery Fee guarantee, ensuring that you only pay if the data is recovered. But don’t just let us tell you, read the reviews on our site left by the thousands of happy customers.
Partnerships With All Major Brands
We partner with all major data storage brands to ensure our tailored solutions do not jeopardize current product warranties. We also invest substantially in R&D to stay up with quickly expanding data storage technologies.
Give Us A Call For A Free Estimate Today
Trust the Authority to recover data that has been damaged, erased, or is unavailable. Our cutting-edge facilities, qualified experts, and specialized hardware and software can handle even the most complex instances.
Service times and exact pricing for a successful recovery always depend on the specific damage to the storage device, which is why we offer free diagnostics with every standard service.
Our quotes consist of:
- Price for successful recovery
- Time estimates for job
- Essential information about the events that led to data loss
Call 646-933-0167 to speak to a data recovery expert 24x7 and schedule your free consultation with a no-obligation price quote.
Frequently Asked Questions
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How does our data recovery process work?
You will receive an estimate and number after speaking to someone. The process begins when your device arrives at a lab.
- Diagnostics: An expert finds the problem and outlines a plan to retrieve the data.
- Repair: A skilled tech replaces damaged parts or resolves errors and returns the device to a working condition.
- Imaging: An engineer creates a clone of the device. This step ensures that the original data is preserved throughout the process.
- Extraction: A specialist retrieves data from the image.
- Validation: The team confirms the required files were recovered and transfers that data to a new drive.
- Delivery: We send the external drive to you in a secure manner of your choosing.
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Do I need an appointment?
You do not need one, but calling ahead for a reference number saves some time.
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What are the store hours in New York City, NY?
Our store at 420 9th Avenue is open Monday through Thursday from 10 AM to 7 PM. It is open from 10 AM to 2 PM on Friday. It is open from 10 AM to 6 PM on Sunday. It is closed on Saturday. Call us at 646-933-0167 in case of an emergency.