Reliable Hard Drive Recovery Services in New York City

Thanks Chris McMacken!

I recently had the opportunity of working with Chris McMacken at SDR and had a great experience. The computer we sent him had a laundry list of problems (it may have actually gone through the laundry itself), so we were hesitant to embark down a recovery path knowing that it could possibly be a complete waste of money. Chris was very upfront and consultative throughout the entire process. There was no sales pressure whatsoever. I will be referring Chris @ SDR to anyone I come across needing data recovery services in the future.

Excellent percentage of recovery!

I dropped my external hard drive and was unable to access it. SecureData recovered over 98% of my data! I can thank them enough - great job!

Many thanks!

Secure Data Recovery Services is the real deal and their Data Recovery Specialist, Frederick A. Wright, Ph.D. is so wonderful to work with. I greatly appreciate their professional and fast service during a time of extreme frustration over the potential loss of my data - three precious years of my life. My mobile device had physical issues which were preventing the data from being accessed through normal commands. I tried to have three other places recover my phone data at first, but none of those places was able to do that so I was absolutely devastated at one point. I researched like mad around the Internet, and Secure Data Recovery Services seemed a trustworthy company with high-tech data recovery capability. Secure Data Recovery Services provided me with clear diagnostics summary and effective solution, and Frederick was also incredibly considerate in pricing and helping me work it out within my budget. He was professional, friendly and very knowledgeable - was always eager to help and kept me in the loop throughout the whole process. With his help and patience, I was thrilled with the result - getting every single picture, contact and text message back. And, the turn-around time on the whole recovery process was only a week, so now I can show my engagement pictures to my parents when I am visiting them for Thanksgiving this week!

Secure Data Recovery Services is an outstanding company and Frederick Wright is an amazing specialist - I would without hesitation refer them to anyone who has suffered disaster of a mobile device meltdown. Thanks again!

Best,
Y. K.

Excellent service

I worked with Frederick Wright and service was professional and efficient. Highly recommend Secure Data Recovery!

Professional, 100% recovery

I found that my experience with Secure Data Recovery was fast, professional, and most importantly successful. Customer support, especially Alec, kept me up to date with the diagnosis, recovery, and transfer process and got me the recovered data just in time for me to meet an important deadline. Thoroughly relieved and impressed at how well the whole process worked.

Best Around

Fast, professional service. Don't pay until you're happy with the recovered material, what else could you want.

Thank You Mitchell and SDR!

Secure Data Recovery is THE BEST! I am an independent film maker who still edits all her work on her own. A few weeks ago, I found myself in a panic as my external hard drive crashed, and with it, all my footage from the past 8 months. After a sad trip to the Geek Squad at Best Buy where they wanted me to pay a ton of money up front with a 50/50 chance of recovery, I went home and did some research and found SDR. I called them right away, and immediately spoke to Mitchell Moore. I was amazed that I was speaking to a person and not a machine/not being put on hold for ten years. He was so helpful, positive and calmed my nerves. I live in NYC where they luckily have a drop off station, and the hard drive was in their hands the following morning. It took a couple weeks longer than expected, and it was pricey, but everything I needed was restored and in perfect condition!
I REALLY appreciate how hands on this company is. They are on speed dial any time you need them. I called almost everyday with multiple questions, even sometimes just saying, 'I'm feeling discouraged!', but Mitchell was always understanding and patient, and never once made me feel like my calling was an inconvenience.
The next time you are in a pickle, CALL THIS COMPANY! They are tech angels!
Oh, and take it from someone who learned the hard way, if it's really important, back it up multiple times!

Perfect service

One of my HDDs died while building a new PC and it happened to be the HDD with all of the important stuff. Mitchell was the representative on my case and he walked me through the whole process as well as addressed all of my concerns along the way. I'm happy with the service I received and would easily recommend them.

Flawless

I can't rave enough about the work Secure Data Recovery did for me. Days after a comic convention I worked in February 2017, my main external HD conked out mysteriously as I attempted, ironically enough, to back up it's data onto another drive. Though the cost was a bit high, it was worth every penny, as thankfully I recovered EVERYTHING I'd feared lost. I am the showrunner of an indie film comic book-themed webseries, so it was feared our entire current season's worth of footage had been lost forever. Thankfully this was not so, thanks to the great people at Secure Data. Frederick, who handled my case, kept in contact with me thoroughly and super efficiently. They are on top of their game here and they do all they can to help. A+, 5 star review for sure.

Fast and Friendly

Worked with Mitchell Moore and was kept well updated and in the loop. No pressure to make decisions right away but once I made my decision they worked fast to get me my data back. Available at any time by website, email and phone!

Managed to crash both of my external backup drives at the same time - both contained the last 10 years photos and videos. Called Secure Data Recovery and got Chris McMacken - who did an excellent job explaining the process, options, and what the potential cost could be. I appreciated the free diagnostic before committing to a larger (and more expensive) service.

After dropping off the hard drives the diagnostics came back in a couple days - the web-based account provided tracking and status information which was a great bonus. Unfortunately the read/write heads had failed and they sent the drives out to their clean room where they identified that one of the drives had a much better chance of full recovery. While not cheap - within about a week they had restored all my files overnighted everything on a new drive.

Bottom line is that while it was expensive, getting everything back was all I wanted and well worth it. Customer support, especially Chris, was great throughout the process and I never felt out of the loop on how it progressing. While I hope to never NEED to use them again, I wouldn't hesitate a moment. Highly recommended.

Truly reliable and professional service!

If you're lost data is important to you and your business, bite the bullet and give it to the professionals to handle! SDR's service was exceptional and I would highly recommend them