Data Recovery Services Reviews

Very happy with Kyle and the whole Secure Data team!
Very professional and efficient team, they walk you though the whole process of data recovery, explained options, timelines, outcomes, and answer every question immediately. Definitely recommend them!

I had an outstanding experience working with Scott McMacken and the entire team at SecureData Recovery. From start to finish, Scott was incredibly professional, attentive, and communicative. He took the time to explain each step of the data recovery process and made sure I understood how everything would proceed.

The recovery itself was seamless—my data was recovered successfully, and t... Read Morehe transfer drive arrived quickly and securely. The instructions provided were clear, and Scott even guided me on how to unlock and use the new drive safely. I felt supported and confident throughout the process, which made a potentially stressful situation much easier to handle.

Beyond just the technical expertise, Scott’s approach to customer service truly stands out. He was prompt in responding to my questions, patient in addressing my concerns, and genuinely committed to ensuring a positive outcome. The entire team at SecureData Recovery lives up to their reputation of excellence.

I would highly recommend Scott McMacken and SecureData Recovery to anyone in need of professional, reliable, and efficient data recovery services. Their combination of expertise, transparency, and customer care makes them a top choice in this field.

Thanks to Scott and his team we were able to successfully recover some very important data for a client - thanks again Scott!!

We had waited 18 years to get back the first 3 years of our children’s lives in pictures. The moment we accessed the hard drive sent to us from Secure Data and Scott, our Customer Success Manager, we were overwhelmed with emotions. Making the choice to use Secure Data was the right in. Between Scott’s attentiveness and the professional process it went very smoothly.

I had a 4TB external drive full of data stop working due to being knocked off my desk onto the floor. Sent an message to Secure Data Recovery Services on their inquiry page and was quickly responded to by Kyle. Arranged to have the drive sent to them for evaluation and they got back to me quickly after. They indicated most of the data can be recovered and quoted a price. For those not familiar ... Read Moreto data recovery services, it is not cheap. Kyle was able to lower the price a bit if I was not in a rush to get the data back. As the data was important but not mission critical, I opted to wait longer for the lower fee. Once they recovered the data, a file was provided showing what was recovered and not recovered. I estimate a fraction of a percent of the data was unrecoverable which is better than I expected. Although I knew better, I didn''t have backups so expensive lesson learned. And also, make sure external hard drives are placed in safe secure locations. Although they were excellent in recovering my data, I hope to never need their services again ;)

This business is a life saver. I am an academic (researcher, professor) and I damaged my external hard drive that had the last 10 years of my work on it. I was terrified that I lost all my data from courses, large projects, and other training materials. Elliot and his team managed to recover 99% of the data on my external hard drive. I am eternally grateful to this business. If you lose your data,... Read More it is well worth the money to pay them to recover it.