Secure Data Recovery Services Reviews

We are so grateful to Secure Data! After my husband’s phone took a swim, we thought all those memories were lost forever. After taking to Scott and reading all these excellent reviews we knew that Secure Data is the best of the best. We received our drive back and are so happy to see all those photos again! Thank you Scott and everyone at Secure Data! We are so grateful!

I had an excellent experience — 100% recommended. They guide you step by step from the very beginning, offer various payment options, the service is incredible, and the quality of work is invaluable. Thank you very much.I was assisted by Jonathan, who was always attentive, patient, very communicative in all the steps of the process, and highly professional. I am also very grateful for his service in the customer service.Thanks to everyone, I was able to recover an old HDD full of meaningful memories. Than you.

I had a great experience with Secure Data. My iphone 15 was not backed up and one day stopped working and would not turn back on. The Apple Store attempted to restore the phone, but error code 4013 came up. Essentially, the logic board had failed. I later learned that the firmware was corrupted. I had a lot of data on the phone that was not backed up and I believed I had permanently lost.After looking around, I found Secure Data and spoke with Scott McMacken. He was knowledgeable and clear in his communication, and I immediately felt confident that Secure Data had a good chance of recovering my data. The process was easy and quick. While expensive, Secure Data’s services recovered the data I thought was lost. It should be said too, that the services were personable and the cost did not seem unreasonable based on what I had seen about other companies. I would highly recommend using Secure Data!

I delt with Kevin in the process of recovering my pictures and videos from my phone that the hard drive completely fried and was not backed up. They were able to retrieve all of my data that I asked for . Always had quick responses with questions and after the final payment was made, I received the data on a hard drive in just a few days. It was a very simple process and I would recommend using this with any data recovery issues.

My external drive failed unexpectantly. I tried Secure Data Recovery (based on reviews) and was pleasantly surprised how easy it was to recover my data. Scott McMacken assisted me from the beginning to the end of the process. The drop off was local but I wasn''t sure about mailing my drive out of state. Scott explained that this was to provide the best controlled environment for opening the drive in their Class 10 ISO 4 cleanroom. The shipping went smoothly in both directions, with notifications and the return drive was passcode protected. The price was high and Scott managed to negotiate a small discount because I was not in a hurry. The technicians successfully recovered all of my data. I had some difficulty opening the new drive with the passcode (it is handled with a phone app, and the app had recently changed). Scott passed me on to Blake, one of the security technicians and he succeeded in having me access the drive within minutes. I was very satisfied with the quality of service that I received from Scott, Blake and the team at Secure Data Recovery and would recommend them to anyone in need of this service.

Ivan was competent, efficient and most helpful. I got the replacement drive with all my recovered data back within a week. I wish the price had been lower, but I needed the data and to reconstruct it would have taken many days, even though I do backup about once a week. I do hope I never have to have a drive recovered...but if I do I will com back to Secure Data.