Frequently Asked Questions About iPhone Data Recovery

The iPhone is one of the most popular consumer electronic devices in existence, and Secure Data Recovery Services proudly provides dedicated data loss solutions for all iPhone owners. Our teams can quickly restore photos, contacts and other important data from most iPhones within a few days.

When you lose access to an iPhone or iPod, you need help from the industry's best iOS data recovery specialists.

This page contains answers to some of the most common questions that we receive regarding iPhone data recovery and repair. To see an answer, simply click on the related question. You can also speak with an iPhone expert by calling our 24/7 toll-free line at 1-800-388-1266.

• Q: What can Secure Data Recovery Services recover from my iPhone?

  We can recover any information stored on the memory chips or SIM card of the phone. This includes everything from contact information and stored text messages to app data.

  Our engineers can treat virtually any failure scenario. Some of the most common scenarios include physical media damage, file corruption, accidental deletion and software malfunctions. Secure Data Recovery Services offers industry-leading success rates for all iOS devices.

• Q: Can you recover data from a broken or water-damaged iPhone?

  Yes. Our engineers regularly work with physically damaged devices, and we have a number of tools that allow for safe repairs. Secure Data Recovery Services is one of the only providers with a certified Class 10 ISO 4 Cleanroom, and our proprietary file utilities exceed the capabilities of commercially available recovery programs.

  If your iPhone has water damage, you should get professional assistance as quickly as possible. Water can corrode your phone's internal components, causing permanent data loss in some circumstances.

• Q: Should I use iPhone data recovery software to restore my files?

  We do not recommend data recovery software for the iPhone for several reasons. If you need to recover deleted or corrupted data, a recovery application could accidentally overwrite portions of your files, reducing the chances of a successful recovery. Likewise, if your iPhone has physical media issues, data recovery software could exacerbate these issues.

  For the best results, turn your iPhone off and send it to Secure Data Recovery Services for a risk-free estimate. We offer a range of affordable service options for the iPhone, iPod and other iOS devices.

• Q: My iPhone lost data after entering recovery mode. Are my files recoverable?

  In most cases, yes. Restoring your iPhone with the recovery mode feature will delete files, but your phone will not immediately overwrite your data. This is an important distinction, as deleted files are typically recoverable with specialized software.

  As soon as you notice that you have lost data, you should turn your iPhone off. Do not attempt to recover your own data. This preserves your phone's memory in its original state and greatly improves your chances of a full recovery.

• Q: Can Secure Data Recovery Services restore access to my broken iPhone's contact information?

  Yes. Our teams can retrieve information from your SIM card and your iPhone's memory to restore contact information to a readable condition.

  In many situations, we can transfer recovered data directly to a replacement SIM card, giving you an easy way to restore your contacts after a data loss event. Contact our customer service team for more information or to set up a risk-free iPhone analysis.