24/7 Service:800-388-1266

Secure Data Recovery Services in Austin, Texas

Professional Data Recovery Services in Austin, TX

Secure Data Recovery Services in Austin, Texas, gives customers across the greater Central Texas region access to professional data loss recovery in our local Austin office. Our certified engineers have decades of combined experience. They can restore lost or damaged files from any computer, mobile device, network server, or portable storage drive, regardless of the manufacturer or computer operating system.

We pride ourselves on exceptional customer service and a documented 96 percent success rate for HDDs, SSDs, RAID arrays and virtual machines. Secure Data Recovery conducts its recovery operations in a Class 10 ISO 4 Cleanroom for maximum data protection.

Austin, TX - Office Location

Secure Data Recovery Services in Austin, TX
SSAE 18 Type II Certified Authorized Drop-Off Location
Secure Data Recovery Services
7000 North Mopac Expressway #200
Austin, TX 78731
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Emergency Services Available 24x7
Secure Data Recovery Services in Austin, TX
SSAE 18 Type II Certified Authorized Partner Location
Secure Data Recovery Services
2304 Whitis Avenue FAC 109
Austin, TX 78712
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 8AM-6PM
After Hours:
Emergency Services Available 24x7

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

We are committed to providing exceptional customer service. Our Austin office, like all of our locations, is fully accredited by the Better Business Bureau and maintains an A+ rating.

BBB Accredited Company

BBB of Austin Accredited Company with an A+ Rating

With company reviews and a strict rating system, the BBB offers consumers the confidence they need to choose the best in the field. Our latest report from the BBB explains the standards that led to our top-ranking, A+ rating.

» Verify our current BBB Rating

The city of Austin regularly appears on lists of the best cities to live in and the best large cities to start a new business. Its high concentration of tech jobs in recent years has led some to dub the city “Silicon Hills.” Facebook, Google, and Oracle all have local offices in Austin. The tech industry more than any other, perhaps, knows how important it is to have a data recovery strategy in place when data loss strikes.

Our local Austin office caters to any and all data loss scenarios. With second-to-none customer service, free diagnostic analysis, and a “no data, no recovery fee” guarantee, you have nothing to lose. If we can’t restore your data, you pay nothing. Contact one of our customer service representatives. Your first call is the most important. Our certified professionals will set up a free evaluation and assist you in opening a case.

Convenient and Professional Data Recovery Services

Data loss can have severe consequences for businesses and individuals in Austin and across Central Texas. Down time affects your revenues and your reputation. Secure Data Recovery provides the quickest and most secure recovery options.

Our industry certifications include:

  • SSAE 18 Type II Certified
  • FIPS 140-2 Level 3 Validated
  • Class 10 ISO 4 Cleanroom
  • Certified Mac Technician
  • GSA-Approved Government Contractor

Click here for a complete list of our certifications and credentials.

When you send media to our Austin facility, your data will be handled professionally by the most experienced technicians in the industry. We offer multiple service options so that you can choose the most convenient and affordable option for your needs. Our emergency service gives the fastest turnaround time. On average, your data can be recovered and returned within 48 hours.

What to Do When Your Storage Device Fails

Digital media storage devices are fragile. The continued use of malfunctioning media can cause additional damage and permanent data loss. We advise our Austin customers to follow the steps below if they suspect that a storage device might be failing. This is to ensure the best possible results from professional data recovery services

  • Power down your device: A standard shut-down process could lead to overwritten data. Instead, unplug the device immediately.
  • Document failure symptoms: Include any symptoms that occurred before your device failed. These might include unusual noises, error messages, or visible signs of physical damage.
  • Make an Appointment: Your best chance of data recovery is to seek the help of qualified professionals. Austin residents can schedule an evaluation and bring their media to our local office. We will provide a free diagnostic evaluation, a risk-free price quote, and an estimated turnaround time.

Timing is everything when it comes to data loss. Call us today at 1-800-388-1266 to set up a free media evaluation and price quote.

Customer Reviews (17)

Average Rating:

This service was rated 4.8 out of 5.0 based on 17 review(s)

  • Reviewed on Nov 26 2021  |  Converse, TX

    Great service and results

    My backup hard drive crashed. 10 years or more off data was virtually lost. Mr. Krivenko was my Secure Data Recovery point of contact and kept me informed of the process and progress along the way. He even went the extra mile and help me to keep the cost within my budget. I was relieved to learn that 97% of my 3.3 TB of data could be recovered. I recommend their service to anyone.

  • Reviewed on Nov 12 2020  |  Austin, TX

    Recovered my irreplaceable family photos

    My external hard drive failed after 8 years and I lost tens of thousands of family photos. Had an amateur computer expert friend try to recover them with no luck. I was heartbroken. I sat on it for over a year and finally contacted Secure Data Services for help. Eli Robinson walked me through the entire process and responded quickly to every email I sent. SDR was able to recover nearly all of my photos and they recommended a cool new hard drive to store them on. Not going to lie - the service is expensive, but once I saw the recovered photos it was worth every the expense.

  • Reviewed on May 12 2018  |  Bastrop, TX


    We thought our kids pictures were gone for good when our back up drive failed. These guys did a fantastic job recovering the lost data and kept in contact the whole time. Fred made us feel very confident about our decision through the whole process.

  • Reviewed on Apr 9 2018  |  Austin, TX

    All My Family Photos and Videos were Saved!

    After nearly 10 years, our external hard drive containing several years of family photos, files, and videos finally died. Unfortunately, our backup system messed up and was not saving my computer files at all. Everything on my desktop was gone - wiped out. It was just horrible!
    We thought all was lost and decided to call Secure Data Recovery. I spoke with Frederick who very patiently walked me through the whole data recovery process.
    After their lab received and inspected our dead hard drive - within 48 hours, it was determined there was a 96% probability that the 'lost' data could be saved! I was so happy!
    The initial quote for retrieving the data at first seemed a bit steep. I called Frederick back explaining this was not a rush job. The next day, the lab gave me a new non-rush (lower) quote. This was SO worth it. All videos, photos, and other files are safe and sound back where they belong. Very satisfied with outcome.
    Throughout the entire process, Frederick was friendly and patient - a really great guy to work with. The lab did a good job bringing our old drive back from the dead and saving my precious files. I highly recommend Secure Data Recovery!

  • Reviewed on Mar 9 2018  |  Leander, TX

    Data Recovery on a MacBook Air

    When my hard drive crashed I was concerned about all the pictures I had potentially lost. After several tries at getting the information off the hard drive, a friend and I found Secure Data Recovery on the internet. I called in and spoke to Chris McMacken. He explained the process, answered my questions, and I sent off my laptop. He called a couple of times when he had a question, sent me emails to keep me updated on the process, and he answered my numerous emails full of questions every time. Chris made me feel like I was his only customer. He also shared some tips with me along the way. All my data and pictures were recovered and I am a very satisfied customer.

    Pam Caldwell

  • Reviewed on Feb 20 2018  |  Austin, TX

    Great service and results

    My computer died/hard drive crashed. The lost documents were vital for success in my role. Per a referral, I reached out to Secure Data Recovery. Fred was my Secure Data Recovery point of contact and kept me informed of the process and progress along the way. Most of my data was recovered and I'm so relieved. I recommend their service if you ever have to deal with this nightmare.

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