Professional Data Recovery Services in San Antonio, TX

Secure Data Recovery Services’ expert technicians offer the most advanced data loss solutions available in San Antonio. Our facilities undergo regular SSAE 18 SOC 1, 2, and 3 audits to verify the effectiveness of our cybersecurity management control systems. This means that your data is always protected from unauthorized access throughout the recovery process. We also conduct all invasive recovery procedures in a certified Class 10 ISO 4 cleanroom to prevent additional damage from airborne particulates. Alamo City customers can visit us or drop their failed media off at one of our location offices. Did you drop your portable hard drive or laptop? Our certified engineers can assist with any data loss situation. Call us or stop by for a free consultation.

San Antonio, TX - Office Location


Secure Data Recovery Services in San Antonio, TX
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
4431 De Zavala Rd
San Antonio, TX 78249
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 9AM - 6PM
After Hours:
Emergency Services Available 24x7

Secure Data Recovery Services Locations Near You

We have offices across Greater San Antonio, including just east of Stone Oak off Highway 281, in Castle Hills off Interstate 410, in Great Northwest near the Walmart Supercenter, and on the campus of the University of Texas San Antonio. You can also visit our San Marcos office in Hay county between San Antonio and Austin on the I-35 corridor.

Secure Data Recovery Services in San Antonio, TX
SSAE 18 Type II Audited Authorized Drop-Off Location
Secure Data Recovery Services
1100 NW Loop 410 Suite 700
San Antonio, TX 78213
Authorized Drop Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Emergency Services Available 24x7

Secure Data Recovery Services in San Antonio, TX
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
6025 Tezel Rd Suite 101
San Antonio, TX 78250
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 10AM - 7:30PM
Sat: 10:30AM - 5:30PM
After Hours:
Emergency Services Available 24x7
Secure Data Recovery Services in San Antonio, TX
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
6900 North Loop 1604 West Student Union Building 1.00.46
San Antonio, TX 78249
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 9AM-3PM
After Hours:
Emergency Services Available 24x7

Expert Data Recovery Services

Secure Data Recovery Services is the authority in hard drive recovery, SSD recovery and RAID recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world. We’re ready to recover your lost data immediately with our Economy, Standard, or Emergency data recovery options and state-of-the art technology.

What Storage Devices Can We Recover for You?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

Why Choose Secure Data Recovery Services?

Our technicians have decades of combined experience and the most industry-specific credentials of any professional data recovery provider. That’s how we maintain a documented 96% successful recovery rate.

We also provide innovative data recovery services for every major storage drive manufacturer, RAID array, SSD device, flash media card, and much more. Every customer receives a free diagnostic and a no-obligation price quote.

What to Do When Your Storage Device Fails

Hard drives are fragile, and even normal use will eventually lead to failure. Often we get signs that a failure is imminent. You might hear a buzzing or clicking sound, or your computer might experience frequent crashes or fail to boot altogether.

It’s critical that you stop using your device at the first sign of a problem. Continued use almost always leads to more damage and potentially permanent data loss. Power your device off and call us to set up a free diagnostic analysis. We’re here to help 24x7.

BBB A+ Certified Data Recovery Company

All of our San Antonio, TX locations are accredited by the Better Business Bureau, and each maintains an A+ business rating. We take customer service very seriously, and we work hard to provide the highest quality service for every data recovery case.

BBB Accredited Company

BBB of San Antonio, TX Accredited Business with an A+ Rating

The BBB issues company reviews to report accreditation levels and ratings. Our latest review details the standards that led to our top rating of A+.

» Verify our current BBB Rating

Call for a Free Estimate

We intimately understand all data loss scenarios and will exhaust all options technologically possible to reunite you with your lost data as quickly as possible. When you choose Secure Data Recovery Services, you get the most credentialed professionals in the industry and a documented 96% success rate. Call 800-05-3701 to speak to a data recovery expert 24x7.

Customer Reviews (17)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 17 review(s)

  • Reviewed on Oct 7 2020  |  Dickenson, TX

    Hard Drive Recovery

    Got caught with my pants down...after religiously backing up my business laptop atleast every month....I put it off for months after the COVID issue arose. Of course, it was during this time my laptop crashed and the hard drive was deemed unrecoverable. Found SecureData and Eli and I was saved. Eli was most patient with this "low tech" user and delivered each and every milestone until I successfully recovered all pertinent data from the "fried" harddrive. I was understandably desperate after the crash and Eli was able to ease my mind each step of the way. Thanks SecureData and especially Eli Robinson.
    Mike

  • Reviewed on Aug 27 2020  |  Houston, TX

    Outstanding Customer Service!

    It is very rare these days to find good customer service. However, Elijah made my experience with Secure Data Recovery as stress free as possible. His prompt responses and attention to detail set my mind at ease during one of the most trying times in my life. Thanks Elijah for being the perfect example of what outstanding customer service should be.

  • Reviewed on Aug 23 2020  |  Sunnyvale, TX

    Excellent Service

    Eli was very easy to work with. He explained the process very clearly and provided frequent status updates as work progressed on my hard drive. As other reviewers have said, Secure Data Recovery offer a very professional service.

  • Reviewed on Jun 12 2020  |  San Antonio, TX

    Outstanding & Worth Every Dollar

    When your external drive is no longer accessible that moment is extreme crisis and a pure gut check! When my external hard drive died I searched the web for the best place to send my "life" and decided to trust Secure Data Recovery. Lesson learned folks, back up your your back to the other back up! Since I was in need of my data immediately, I chose the "expedited" service. Compared to the amount of data (my life) and the price, I am glad I trusted Secure Data Recovery. The amount of damage to the platters from the initial examination, I was told only 80% of my data could be recovered. To me 80% is better than 0%. Within the days quoted and hard work of Secure Data Recovery experts obtaining donor parts to bring my drive back to life, I am trilled to say they received 99.98% of my data. Out of 70,000+files they recovered all except 11 files. Folks another lesson, do not try to open and fix your drive yourself unless you can live without ever seeing your files again. Give Secure Data Recovery a chance, I did and I scored! Thank you Brett, the good news made my day. I will use them again, in a heartbeat!

  • Reviewed on Sep 5 2019  |  Driftwood, TX

    Excellent Customer Service

    After a hard drive crash which was not recoverable by the Geek squad, I called Secure Data. Elijah was very helpful from day one. In the end, I got my data back quickly. Every question along the way was answered quickly and professionally. I would highly recommend Secure Data.

  • Reviewed on Jan 23 2019  |  San Antonio, TX

    Professional and no surprises

    Rob A. provided me processes and cost estimations before I committed and resources, and the client portal keeps you up to date on all actions being taken. I strongly recommend using this firm for data recovery.

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