Recovering data from a failed hard drive, SSD, RAID or other data storage has never been easier for residents of the greater San Antonio area.
You can find us inside the Campus Computer Store at the University of Texas at San Antonio at 6900 N Loop 1604 West Access Rd.
Experience total peace of mind with our No Data, No recovery Fee Guarantee.
Whether you're a home user or a business, Secure Data Recovery is here to help you get your data back. Our location on the UTSA campus at 6906 N Loop 1604 W makes professional data recovery easily accessible for residents and businesses across San Antonio and the broader South Texas region.
Our certified engineers recover data from hard drives, SSDs, iPhones, Android devices, USB drives, SD cards, and more, covering everything from accidental deletions and malware attacks to physical and mechanical damage. For complex cases, our lab network provides the additional resources needed to get the job done.
We work with many trusted partners to bring you reliable data recovery services for all types of devices, operating systems, and file formats. Our team also keeps up with the latest technology, finding new ways to recover data, even from badly damaged or failed devices. This helps us solve tough problems and stay up-to-date as technology changes. Some of the data recovery services we offer include:
We know that data recovery costs are important to customers. That is why we offer free diagnostics and quotes with our standard service. So there are no surprises. In short, the cost of data recovery depends on several factors, including the device type and the extent of physical or logical damage. These factors are unique to your case. As a result, our staff can only give an exact price once technicians assess your device inside a certified cleanroom. Once diagnosed, we present an accurate quote that reflects the time investment required for a successful recovery. We will not exceed the amount quoted for the given work. You can choose one of our flexible service options or elect not to proceed.
Data recovery services that provide flat-rate pricing are incentivized to declare devices with complex failures as a lost cause. We specialize in retrieving data that others cannot.
Request a free quote today
Learn more about pricingEvery case is a digital disaster for our customers. After almost two decades, we are still committed to helping people avoid permanent data loss. That is why we have several data recovery options and plans that fit our customers’ budgets and timeframes. These figures represent our typical data recovery services:
Don't panic! Our Emergency Data Recovery services can quickly and securely restore your lost data, so you can get back to business.
In addition to in-lab cleanroom services, we offer remote recovery options, where we can use a network connection to restore your data.
Needs us to come to you? We offer on-site data recovery services, where we can bring our cutting-edge tools directly to your location anywhere, anytime. Call us now to speak to an expert.
Power down the hard drive to minimize damage and overwriting. Call 24/7 to discuss the case.
We diagnose the issue inside a certified cleanroom and develop a plan to recover data.
Our team provides a detailed report with a free quote and outlines service options for your case.
You get your data back, or pay nothing. We return your files on an encrypted drive or secure server.
When data loss strikes, your first recovery attempt offers the best chance of success. Here is what makes us the most trusted choice in San Antonio.
We hold more industry certifications than any other data recovery provider, and we work hard to keep it that way. Our facilities undergo annual SSAE 18 SOC 1, SOC 2, and SOC 3 audits, and we are ISO 9001:2015 certified. As a GSA approved contractor and Apple Authorized Service Provider, we are trusted by individuals, businesses, government agencies, and military organizations across San Antonio and beyond.
With over 19 years of experience and a 96% success rate, our engineers have completed tens of thousands of successful recoveries, including many cases that other providers declared unrecoverable. Whatever the device or failure type, chances are our team has handled it before.
Your data never leaves our control without your knowledge. We follow strict chain-of-custody procedures and FIPS-validated data handling practices, ensuring your files are protected from the moment your device arrives until the recovery is complete.
Every case starts with free diagnostics and a no-obligation quote. If we cannot recover your data, you pay nothing for the attempt.
Our verified and secure process safeguards your data at every stage of recovery, including the secure destruction of damaged devices.
We undergo regular SSAE 18 audits to demonstrate how we store and manage data while restoring files. Furthermore, we adopt the latest strategies to defend against cyber threats. Our team also follows FIPS-validated data handling practices from start to finish.
We even return your data on encrypted drives or over secure servers to prevent unauthorized access in transit. It shows our commitment to ensuring personal and private data stays that way.
Average rating 4.9
Rating based on 46 reviews
Clayton Taylor
I have three Western Digital external hard drives that have stopped functioning correctly. I submitted requests for data recovery to three companies listed on the WD website, and Secure Data was one of them. Barely 10 minutes after I submitted a request to Secure Digital, Jason called me directly. Quite frankly, I was shocked to receive a live phone call so quickly. He was very efficient and friendly, and walked me through the process of setting me up to send in the drives.Unfortunately, the cost of Secure Data''s services was outside of my budget, so I had to decline using the service. He was understanding, and helped set up the return of the drives. BTW - the other two companies that I contacted only sent automated responses, both of which indicated that I would have to do most of the work to get my drives registered and sent to them. Very impersonal Customer Service. I will certainly be happy to recommend both Jason and Secure Data to anyone that has a critical need for data recovery.
Macarena
They helped me recovering the pictures that nobody eles could. They where really supportive and efficient. Ivan, who was on charge of my personal case was really nice and clear with the process. It is really expensive though, but if you really want someone able to do what nobody else could, dont hesirate to contact them. Thank you!
Max
My backup hard drive crashed. 10 years or more off data was virtually lost. Mr. Krivenko was my Secure Data Recovery point of contact and kept me informed of the process and progress along the way. He even went the extra mile and help me to keep the cost within my budget. I was relieved to learn that 97% of my 3.3 TB of data could be recovered. I recommend their service to anyone.
San Antonio is home to one of the largest military concentrations in the United States, with Joint Base San Antonio spanning Lackland, Fort Sam Houston, and Randolph. Military personnel, contractors, and government agencies handling sensitive data need a recovery provider they can trust. As a GSA approved contractor with SSAE 18 audited facilities and FIPS-validated processes, we meet the compliance requirements that government and defense clients demand.
Healthcare and Medical Research
With major healthcare systems like University Health, Baptist Health System, and a growing biotech sector, San Antonio's medical community relies on secure access to patient records, imaging files, and research data. Our engineers handle healthcare data with rigorous security practices and strict confidentiality at every stage of the recovery process.
Students and Academic Institutions
Our location on the UTSA campus makes professional data recovery convenient for students and faculty across San Antonio's university community. Whether you've lost a thesis, research files, or years of coursework, we offer a 10% student discount and fast turnaround options to get you back on track quickly.
Give us a call at (210) 593-7018 to speak to a speacialist or drop by our UTSA campus location at Student Union 1.00.46, 6906 N Loop 1604 W Access Road. You can also start a case online by filling out our form and one of our team members will contact you. Don't leave failed media sitting, the sooner we assess it, the better your chances of a full recovery.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
.png){kind=small}
