24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Emergency Same Day Assistance

Mobile Phones Data Recovery Services from an Industry Leader

Professional Smartphone Data Recovery

Smartphones hold data about every aspect of our lives from photos and videos to messages from an extensive contact list. When mobile phones fail due to either physical or logical damage, Secure Data Recovery can retrieve these important files. Our engineers have decades of experience working on all makes and models of Smartphones, regardless of operating system.

Secure Data Recovery has an overall 96% success rate in recovering data from iPhones, Androids, and all other mobile phone types. We invest heavily in our R&D department, which works to discover new data recovery techniques for existing devices as well as phones that will soon come to market. Our research and cutting-edge proprietary tools position us as an industry leader in mobile phone data recovery.

Next Step: To get started please choose from immediate options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

Request Help

Submit Online Request Form

Use our simple online form to set up a new case and we will contact you shortly.

» Submit a Help Request

Recovery on all Device Types

Secure Data Recovery takes the highest precautions when recovering your data. Our Class 10 ISO 4 Cleanroom and SSAE 18 Type II Certification ensure your device is handled in the cleanest and most secure environment. See the types of mobile devices we encounter in our lab every day:

iOS Data Recovery
iOS based Devices

iOS devices store data completely within their internal memory on a NAND memory chip. The latest models also use crypto processors to encrypt the data before it’s written to the internal flash memory. This can make data recovery difficult, but our engineers have developed a method to extract user data without damaging the flash memory and encryption chips or voiding any warranties.

Android Data Recovery
Android Devices

Unlike Apple iOS devices, Android Smartphones allow for different types of internal data storage including SIM cards, NAND internal memory, and Micro-SD cards. Secure Data Recovery engineers can recover data from each of these storage devices, allowing us to retrieve your files even if the phone won’t power on.

Cell phone Data Recovery

Cell Phones

While not as popular as Smartphones, regular cell phones still contain critical data like MMS, SMS, emails, and contact information. We offer recovery options for thousands of cell phones that have deleted data or physically damaged components.

BlackBerry Data Recovery

BlackBerry Devices

One of the original names in mobile devices, BlackBerry products are still used today. We can successfully perform file system extraction and data recovery on Blackberry devices running OS 4 through the latest OS 10.

Tablet and iPad Data Recovery

Tablets & iPads

We support all manufacturers of tablets and iPads including Apple, Microsoft, Windows, LG, Dell, and more. Our technically proficient engineers have the tools to properly retrieve files from your tablet.

GPS Data Recovery

GPS Forensics

Secure Data Recovery offers data extraction for a broad range of portable GPS devices including Garmin, Tom Tom Go, AMG and more. Common files recovered include GPS information, entered locations, GPS fixes, and Favorite locations.

SIM Card Recovery

SIM Cards

SIM cards store deleted text messages (SMS) and contacts in their memory. Secure Data Recovery engineers can recover deleted files or lost data from all SIM cards using innovative extraction methods that read the storage directly.

Mobile Device Failure Scenarios

Smartphones and other mobile devices can experience physical failure from being dropped or exposed to the elements and logical failure from viruses and deletion. Some of the most common failure scenarios for mobile devices are:

  • Fire or Water Damage
  • Accidental Deletion
  • File Corruption
  • Reformatting of Memory Card
  • Dropping the Device
  • Failed or Broken Circuit Boards

Why Choose Secure Data Recovery?

Secure Data Recovery has a dedicated mobile research and development team that specializes in discovering new recovery techniques for all makes and models of mobile devices. We can recover data from any operating system and have the advanced proprietary tools to work with the phone’s internal memory in addition to the external memory cards. We boast several certifications that others don’t have including a Class 10 ISO 4 Cleanroom, SSAE 18 Type II Certification, and FIPS 140-2 Level 3 Validated data handling practices to return your files to you on the most secure means of storage.

Depending on your device, after a successful recovery you will receive:

When Needed

  • Contacts
  • Messages
  • Call History
  • Gallery
  • Videos
  • Audio
  • Documents

What to Do When Your Device Fails

When your mobile device fails, there are precautions you can take to increase your chances of success. First, do not attempt to boot mobile data recovery software on your phone. This can lead to permanent data loss as the software can overwrite your existing data. Take the following precautions when you experience these failure scenarios:

Did You Know?

Accidental Deletion or Corrupted Data

  • Immediately turn off the device to avoid further damage.
Did You Know?

Dropping the Device and Damaging Components

  • Do not attempt to power on the device and save any loose parts of the phone

Did You Know?

Water Exposure

  • Remove the battery or power source from the mobile phone and do not try to power it on as it could cause a power surge.

After any of these scenarios and in any other case of a device failure, call Secure Data Recovery for certified and professional data recovery. If we can’t retrieve your files, we guarantee that no one else can. In that case, we stand by our “no data, no recovery fee” policy. To give your mobile phone the best chance at a full recovery, start a case with us by calling 1-800-388-1266.

Customer Reviews (34)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 34 review(s)

  • Reviewed on Apr 27 2020  |  Vestavia Hills, AL

    Very Knowledgable

    Chris was very helpful and attentive with getting my device mailed out and delivered back to me. Also he was very knowledgeable about my device and problems that are consistent with the IPhone X Max, as to why it might have went it to a boot re-loop. I''d definitely recommend this company.

  • Reviewed on Apr 21 2020  |  Harper Woods, MI

    Chris McMacken - Pretty much saved my relationship

    So, long story short I "accidentally" washed my girlfriends iPhone. Not a good moment in our relationship. Enter Chris from Secure Data Recovery. The world is shut down due to the COVID-19 Pandemic and I didn''t think anyone would give me the time of day yet alone help me get out of this situation. Chris made the experience effortless from the emailed shipping label to ongoing service updates and ultimately a full recovery sent back on a secure drive. A little more than what I thought this was going to cost but the professionalism and reassurance not only was worth it but pretty much saved my relationship. Helpful Hint: check the bed linens before putting them into the wash.

  • Reviewed on Mar 10 2020  |  Liberty, MO

    Sprint said " no can do", then I called SDR.

    No issues ever until one morning my cellphone would not turn on. Sprint kept for 2 weeks with no luck. I was sick to my stomach. Then I called SDR. Scott Moses made the entire process painless with a full recovery of all data. Thanks Scott for recovering all photos of trips, family, KC Royals World Series, KC Chiefs Superbowl, and most important all photos of all four granddaughters from the time they were born! Thanks Scott!

  • Reviewed on Feb 12 2020  |  Bayville, NJ

    Water damaged IPhone

    Jake at Secure Data was great. Jake and his team retrieved our vacation pictures from our phone when Apple said it wasn’t possible after water damage occurred. Since there is no internet service on most cruise ships nothing was backed up to the cloud and we lost our whole vacation. The company worked with us given our budget and got them back... simply amazing!

  • Reviewed on Jan 6 2020  |  San Antonio, FL

    Highly Recommended!!

    I was tasked with trying to recover photos from my boss'' iPhone that had suddenly stopped working. The most recent backup was about 2 years old. No computer would even recognize the phone being plugged in. My initial thought was that the battery was bad. I replaced the battery and that didn''t work. Took it to Best Buy and their tests showed it was completely dead, but the guy there said he had "heard of someone in Canada that could recover the data", but couldn''t tell me his name. Seemed rather shady to say the least. So then I searched for iPhone data recovery service and SDR came up. Chris McMacken was fantastic to work with from day one. The whole process was great from sending the phone to be tested, getting a diagnosis and recovery price, to getting the list of files that would could be recovered, and ultimately getting a harddrive with the files delivered. Currently we are awaiting the harddrive with the files, but I''m confident everything will be delivered as expected. Everything went really smooth. We were the holdup on several steps, but Chris was incredibly patient, persistent, and professional throughout it all. While I honestly hope I never need their services again, if I ever do they will be the first ones to call. Very highly recommended!

  • Reviewed on Dec 25 2019  |  Franklin, TN

    Very helpful

    Woke up one day and my phone just wouldn’t turn on. Took it to the service department where it was declare totally dead. Secure data was able to work with me to get all of my information off and were very helpful.

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