24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Emergency Same Day Assistance

Mobile Phones Data Recovery Services from an Industry Leader

Professional Smartphone Data Recovery

Smartphones hold data about every aspect of our lives from photos and videos to messages from an extensive contact list. When mobile phones fail due to either physical or logical damage, Secure Data Recovery can retrieve these important files. Our engineers have decades of experience working on all makes and models of Smartphones, regardless of operating system.

Secure Data Recovery has an overall 96% success rate in recovering data from iPhones, Androids, and all other mobile phone types. We invest heavily in our R&D department, which works to discover new data recovery techniques for existing devices as well as phones that will soon come to market. Our research and cutting-edge proprietary tools position us as an industry leader in mobile phone data recovery.

Next Step: To get started please choose from immediate options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

Request Help

Submit Online Request Form

Use our simple online form to set up a new case and we will contact you shortly.

» Submit a Help Request

Recovery on all Device Types

Secure Data Recovery takes the highest precautions when recovering your data. Our Class 10 ISO 4 Cleanroom and SSAE 18 Type II Certification ensure your device is handled in the cleanest and most secure environment. See the types of mobile devices we encounter in our lab every day:

iOS Data Recovery
iOS based Devices

iOS devices store data completely within their internal memory on a NAND memory chip. The latest models also use crypto processors to encrypt the data before it’s written to the internal flash memory. This can make data recovery difficult, but our engineers have developed a method to extract user data without damaging the flash memory and encryption chips or voiding any warranties.

Android Data Recovery
Android Devices

Unlike Apple iOS devices, Android Smartphones allow for different types of internal data storage including SIM cards, NAND internal memory, and Micro-SD cards. Secure Data Recovery engineers can recover data from each of these storage devices, allowing us to retrieve your files even if the phone won’t power on.

Cell phone Data Recovery

Cell Phones

While not as popular as Smartphones, regular cell phones still contain critical data like MMS, SMS, emails, and contact information. We offer recovery options for thousands of cell phones that have deleted data or physically damaged components.

BlackBerry Data Recovery

BlackBerry Devices

One of the original names in mobile devices, BlackBerry products are still used today. We can successfully perform file system extraction and data recovery on Blackberry devices running OS 4 through the latest OS 10.

Tablet and iPad Data Recovery

Tablets & iPads

We support all manufacturers of tablets and iPads including Apple, Microsoft, Windows, LG, Dell, and more. Our technically proficient engineers have the tools to properly retrieve files from your tablet.

GPS Data Recovery

GPS Forensics

Secure Data Recovery offers data extraction for a broad range of portable GPS devices including Garmin, Tom Tom Go, AMG and more. Common files recovered include GPS information, entered locations, GPS fixes, and Favorite locations.

SIM Card Recovery

SIM Cards

SIM cards store deleted text messages (SMS) and contacts in their memory. Secure Data Recovery engineers can recover deleted files or lost data from all SIM cards using innovative extraction methods that read the storage directly.

Mobile Device Failure Scenarios

Smartphones and other mobile devices can experience physical failure from being dropped or exposed to the elements and logical failure from viruses and deletion. Some of the most common failure scenarios for mobile devices are:

  • Fire or Water Damage
  • Accidental Deletion
  • File Corruption
  • Reformatting of Memory Card
  • Dropping the Device
  • Failed or Broken Circuit Boards

Why Choose Secure Data Recovery?

Secure Data Recovery has a dedicated mobile research and development team that specializes in discovering new recovery techniques for all makes and models of mobile devices. We can recover data from any operating system and have the advanced proprietary tools to work with the phone’s internal memory in addition to the external memory cards. We boast several certifications that others don’t have including a Class 10 ISO 4 Cleanroom, SSAE 18 Type II Certification, and FIPS 140-2 Level 3 Validated data handling practices to return your files to you on the most secure means of storage.

Depending on your device, after a successful recovery you will receive:

When Needed

  • Contacts
  • Messages
  • Call History
  • Gallery
  • Videos
  • Audio
  • Documents

What to Do When Your Device Fails

When your mobile device fails, there are precautions you can take to increase your chances of success. First, do not attempt to boot mobile data recovery software on your phone. This can lead to permanent data loss as the software can overwrite your existing data. Take the following precautions when you experience these failure scenarios:

Did You Know?

Accidental Deletion or Corrupted Data

  • Immediately turn off the device to avoid further damage.
Did You Know?

Dropping the Device and Damaging Components

  • Do not attempt to power on the device and save any loose parts of the phone

Did You Know?

Water Exposure

  • Remove the battery or power source from the mobile phone and do not try to power it on as it could cause a power surge.

After any of these scenarios and in any other case of a device failure, call Secure Data Recovery for certified and professional data recovery. If we can’t retrieve your files, we guarantee that no one else can. In that case, we stand by our “no data, no recovery fee” policy. To give your mobile phone the best chance at a full recovery, start a case with us by calling 1-800-388-1266.

Customer Reviews (50)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 50 review(s)

  • Reviewed on Apr 3 2021  |  San Antonio, TX

    Darrell Crowder

    My wife and I had separate phones, and she passed away without sharing her security code. I would have lost all her data including cherished photos, had it not been for the very attentivveservice of Jonathan Nyugen at SECURE Data Recovery.. He is the most knowledgeable and customer friendly employee you will find at any data Recovery company. Two thumbs up.

  • Reviewed on Mar 5 2021  |  St. Petersburg, FL

    OUTSTANDING Service

    I have an old Galaxy Note 3 phone that unexpectedly quit working quite a while ago. I was worried that I may never see many of the sentimental photos I had taken just before the phone shut off for good. From the moment I initiated a quote with Secure Data Recovery, I worked with the same representative: Val Krivenko. I was somewhat uneasy about trusting my memories to a company I hadn''t worked with before, but Val was patient with all of my questions and concerns. Every inquiry I sent was promptly answered with professionalism and compassion. Val was a true customer advocate and worked closely with me to meet my timeline and budget. I am overjoyed that everything on my phone was successfully recovered. Now I will be able to enjoy those lost memories for years to come! Val, I just want to say thank you for making this whole process smooth and I will certainly choose Secure Data Recovery for any future recovery services!

  • Reviewed on Feb 24 2021  |  Chicago, IL

    Very efficient and helpful

    The support I got from Secure Data Recovery''s Specialist, Kim was extremely exceptional. She was very knowledgeable and catered to my needs and concerns. I got timely feedback and reminders to follow up. Thank you for being efficient and going the extra mile to resolve my issues, Kim!

  • Reviewed on Feb 18 2021  |  Sacramento, CA

    Red carpet treament by SDR specifically jonathan

    Jonathan nguyen was amazing....well rounded and knows how to LISTEN to the customer''s wants and needs which is paramount in customer service companies...also very easy to pick up teh message and offers the best options possible to fit the customer amd the customer''s situation....i have 1 cell phone to have to get fixed and i will choose no less than Secure Data Recovery again and again!

  • Reviewed on Jan 12 2021  |  Houston, TX

    Great Service! Timely recovery of all my data.

    I have nothing, but positive things to say about my experience with Secure Data Recovery and specifically their employee, Kurt Pietrick. He was extremely helpful throughout the entire process and was able to assist me in recovering all of my important files that I thought were lost forever.

  • Reviewed on Dec 16 2020  |  Scottsdale, AZ

    Customer Service as seldom experienced

    As an older person I remember customer service as it was actually meant, not just a slogan or advertisement come on. People guarded and cherished their reputation because it and great customer service are the foundation of those successes. Well, welcome home! These people, as a group, are outstanding in providing their customers a service above and exceeding expectations.
    My first contact was Val and he showed patience in guiding me to reach my goal in recovery data. Each follow-up contact was just as caring and guided me through the process even when my computer settings were an unrelated issue for the recovery but those settings were explained and walked me through thus allowing the encrypted data to open for me. This is not the ordinary, as you might know.
    Even the returned data was presented in a professional manner far exceeding my expectations.
    We all yearn for this level of experience, but we seldom find it. You have just found it; welcome home. PT

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