24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Emergency Same Day Assistance

Mobile Phones Data Recovery Services from an Industry Leader

Professional Smartphone Data Recovery

Smartphones hold data about every aspect of our lives from photos and videos to messages from an extensive contact list. When mobile phones fail due to either physical or logical damage, Secure Data Recovery can retrieve these important files. Our engineers have decades of experience working on all makes and models of Smartphones, regardless of operating system.

Secure Data Recovery has an overall 96% success rate in recovering data from iPhones, Androids, and all other mobile phone types. We invest heavily in our R&D department, which works to discover new data recovery techniques for existing devices as well as phones that will soon come to market. Our research and cutting-edge proprietary tools position us as an industry leader in mobile phone data recovery.

Next Step: To get started please choose from immediate options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

Request Help

Submit Online Request Form

Use our simple online form to set up a new case and we will contact you shortly.

» Submit a Help Request

Recovery on all Device Types

Secure Data Recovery takes the highest precautions when recovering your data. Our Class 10 ISO 4 Cleanroom and SSAE 18 Type II Certification ensure your device is handled in the cleanest and most secure environment. See the types of mobile devices we encounter in our lab every day:

iOS Data Recovery
iOS based Devices

iOS devices store data completely within their internal memory on a NAND memory chip. The latest models also use crypto processors to encrypt the data before it’s written to the internal flash memory. This can make data recovery difficult, but our engineers have developed a method to extract user data without damaging the flash memory and encryption chips or voiding any warranties.

Android Data Recovery
Android Devices

Unlike Apple iOS devices, Android Smartphones allow for different types of internal data storage including SIM cards, NAND internal memory, and Micro-SD cards. Secure Data Recovery engineers can recover data from each of these storage devices, allowing us to retrieve your files even if the phone won’t power on.

Cell phone Data Recovery

Cell Phones

While not as popular as Smartphones, regular cell phones still contain critical data like MMS, SMS, emails, and contact information. We offer recovery options for thousands of cell phones that have deleted data or physically damaged components.

BlackBerry Data Recovery

BlackBerry Devices

One of the original names in mobile devices, BlackBerry products are still used today. We can successfully perform file system extraction and data recovery on Blackberry devices running OS 4 through the latest OS 10.

Tablet and iPad Data Recovery

Tablets & iPads

We support all manufacturers of tablets and iPads including Apple, Microsoft, Windows, LG, Dell, and more. Our technically proficient engineers have the tools to properly retrieve files from your tablet.

GPS Data Recovery

GPS Forensics

Secure Data Recovery offers data extraction for a broad range of portable GPS devices including Garmin, Tom Tom Go, AMG and more. Common files recovered include GPS information, entered locations, GPS fixes, and Favorite locations.

SIM Card Recovery

SIM Cards

SIM cards store deleted text messages (SMS) and contacts in their memory. Secure Data Recovery engineers can recover deleted files or lost data from all SIM cards using innovative extraction methods that read the storage directly.

Mobile Device Failure Scenarios

Smartphones and other mobile devices can experience physical failure from being dropped or exposed to the elements and logical failure from viruses and deletion. Some of the most common failure scenarios for mobile devices are:

  • Fire or Water Damage
  • Accidental Deletion
  • File Corruption
  • Reformatting of Memory Card
  • Dropping the Device
  • Failed or Broken Circuit Boards

Why Choose Secure Data Recovery?

Secure Data Recovery has a dedicated mobile research and development team that specializes in discovering new recovery techniques for all makes and models of mobile devices. We can recover data from any operating system and have the advanced proprietary tools to work with the phone’s internal memory in addition to the external memory cards. We boast several certifications that others don’t have including a Class 10 ISO 4 Cleanroom, SSAE 18 Type II Certification, and FIPS 140-2 Level 3 Validated data handling practices to return your files to you on the most secure means of storage.

Depending on your device, after a successful recovery you will receive:

When Needed

  • Contacts
  • Messages
  • Call History
  • Gallery
  • Videos
  • Audio
  • Documents

What to Do When Your Device Fails

When your mobile device fails, there are precautions you can take to increase your chances of success. First, do not attempt to boot mobile data recovery software on your phone. This can lead to permanent data loss as the software can overwrite your existing data. Take the following precautions when you experience these failure scenarios:

Did You Know?

Accidental Deletion or Corrupted Data

  • Immediately turn off the device to avoid further damage.
Did You Know?

Dropping the Device and Damaging Components

  • Do not attempt to power on the device and save any loose parts of the phone

Did You Know?

Water Exposure

  • Remove the battery or power source from the mobile phone and do not try to power it on as it could cause a power surge.

After any of these scenarios and in any other case of a device failure, call Secure Data Recovery for certified and professional data recovery. If we can’t retrieve your files, we guarantee that no one else can. In that case, we stand by our “no data, no recovery fee” policy. To give your mobile phone the best chance at a full recovery, start a case with us by calling 1-800-388-1266.

Customer Reviews (41)

Average Rating:

This service was rated 4.9 out of 5.0 based on 41 review(s)

  • Reviewed on Oct 9 2020  |  North Aurora, IL

    Val was helpful and understanding

    My phone overheated and fried. I lost all of my pictures and videos of my little one''s last 2.5 years of life. I couldn''t believe it and couldn''t bring my mind to the fact they were gone forever. With research I found Secure Data Recovery and Val was a wonderful contact person. I am not a technical person, and talking with him and asking questions; I never felt judged, stupid, or ridiculed. He worked with my finances as well! I got back 100% of my pictures and video! I would recommend them in a heart beat!

  • Reviewed on Sep 30 2020  |  Mesa, AZ

    3rd time''s the charm

    My cell phone went pffft and would no longer charge or do anything. Got a new phone from insurance but come to find not everything was saved like I thought. All the pictures from my sons birth and first year were gone. I was HYSTERICAL. Tried 2 different "recovery" companies with the first being shady and the second not having the tech needed, before finding SDR. Ryan W took over my case part way through the process and was always on top of it. I am beyond grateful for my data recovery & for his patience with me through everything. THANK YOU!!!

  • Reviewed on Sep 25 2020  |  Meadville, PA


    Unfortunately, our IPhone DIED, the information on it as well as the pictures I was told were gone forever. After visiting multiple places and hours of phone time, Apple recommended you guys to us. Val Krivenko was such a pleasure to work with. Your company responded immediately, took care of getting us back the data needed AND honored the original quote. No surprises, no run around, just a great experience during a stressful situation and even during COVID. Thank you to all involved. HIGHLY recommend Val and the entire company!

  • Reviewed on Aug 25 2020  |  Aberdeen, WA

    Excellent and Quick service and quote

    I called Secure Data Recovery and was told clearly what could be done and that I would get a quote on recovery of my data on my phone without being charged. They sent a shipping label immediately and I was able to get the phone to them quickly. They kept in constant contact through the whole process. Very professional.

  • Reviewed on Aug 19 2020  |  Las Vegas, NV

    Fried Cell Phone Mother Board

    My cell phone suddenly decided to stop charging, get hot, & not turn on. I had started preparing to get a new phone but wasn''t quite there & not everything had backed up to the cloud. I had pics, appointments, business contacts, etc & was beyond upset. Chris M was SO kind & SO incredibly patient with my panicking self lol. I am beyond grateful for my data recovery & for him for walking me through everything. Awesome job!!

  • Reviewed on Aug 12 2020  |  Los Angeles, CA

    Jake was great

    I connected with Jake both by phone and via e-mail and he was helpful, personable, and knowledgeable throughout the process. While my phone was beyond repair and data could not be recovered, I appreciated how Jake was able to provide the necessary information to keep me apprised of all the steps.

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