Secure Data Recovery takes privacy seriously, which is why we have several certifications and follow strict security protocols. We are regularly audited by a third party to ensure we meet industry standards and have earned SSAE 18 Type II Certification. We were also one of the first in the industry to use a Class 10 ISO 4 Cleanroom, which limits dust particles in the air to offer your media the best chance at a full recovery. All of our security certifications and attestation reports can be found online, contributing to our transparent practices. Some of our credentials include:
- PCI-DSS Compliant
- TRUSTe Verified
- HIPAA COmpliant
- Privacy Shield Certified
Quality Customer Service for Every Case
We treat every case with quality service and give a diagnostic report with price point and estimated turnaround time for each device. After agreeing to the quote, you will not be charged more than what was agreed to, even if the recovery takes longer than originally planned. Our standard service comes with free diagnostics and our emergency service has an average turnaround of 48 hours.
Our experienced engineers work on all devices including HDD, RAIDs, SSD, and mobile devices. Customer service representatives are available 24/7 through our phone lines to answer any questions, set up your case, and explain the recovery process. We have an over 96% success rate in recovery on all devices and operating systems and stand by our no data, no recovery fee.
What to Do When Your Media Fails
As soon as your media fails, do not power it up or continue to use it. These actions could result in overwriting or possibly rendering files unrecoverable. If your device exhibits the following, call a professional data recovery company immediately:
- Clicking, grinding, or whirring noises
- Files Disappear
- Computer Won’t Recognize Media
- Blue Screen of Death Errors
The people of Irving can rely on Secure Data Recovery to produce desired results with the fastest turnaround times in the industry. Call to start your case today at 1-800-388-1266.