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Secure Data Recovery Services in Austin, Texas
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Certified Hard Drive Recovery Services in Austin, TX

Secure Data Recovery Services provides RAID recovery, tape repair, and hard drive repair services in Austin, Texas. Our local office serves the entire Central Texas region.

As one of the world's most well-known data recovery companies, we have the technology and expertise to treat thousands of different data loss scenarios effectively.

Austin, TX - Office Location

Secure Data Recovery Services in Austin, TX
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
7000 North Mopac Expressway #200
Austin, TX 78731
Walk-in Hours:
Mon-Fri: 9AM - 5PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

Our Austin location provides Central Texas with quick and reliable data recovery services for all major types of storage media. See some of our featured data recovery services below.

Full accreditation with the Better Business Bureau reflects our dedication to exceptional business practices in every case.

BBB Accredited Company

BBB of Austin Accredited Company with an A+ Rating

With company reviews and a strict rating system, the BBB offers consumers the confidence they need to choose the best in the field. Our latest report from the BBB explains the standards that led to our top-ranking, A+ rating.

» Verify our current BBB Rating

Austin serves as the center of Texas' significant high-tech industry, and with a relatively diverse local economy, the city has grown substantially over the past decade. More than 820,000 people currently call Austin home, and we established our facility to give businesses and personal computer users a secure and professional resource for media services. We offer free diagnostics to give our clients accurate pricing and turnaround information, and our no data, no charge guarantee eliminates the risk often associated with professional hard drive data recovery.

Data loss seriously affects hundreds of Travis County businesses every year, and a sudden media failure can mean lost productivity and significant system down time for workers. Data recovery should be performed as quickly as possible after the data loss event, so contact us online or by phone today to set up an evaluation and receive a free quote. Secure Data Recovery Services offers fast, safe results, regardless of media type or failure scenario.

A Reliable Option for Hard Drive Data Recovery Services

Because hard drive data recovery is an extremely specialized service, engineers need to work in advanced, well-maintained laboratories to provide their clients with reliable results for a successful hard drive recovery. Austin customers can rest easy with our extremely high success rate of 96 percent.

Secure Data Recovery Services' Austin office provides fast, dependable data repair services for all types of digital devices to ensure the best chance for a full data recovery. Our engineers have experience with every file type and use proprietary file repair utilities, a certified Class 10 ISO 4 Cleanroom, and numerous data recovery tools. Additionally, we use state-of-the-art security systems at all of our facilities to keep recovered data completely confidential.

Our credentials include:

  • SAS 70 and SSAE 16 Type II certifications
  • HIPAA, FERPA and PCI security certifications
  • Class 10 ISO 4 Cleanroom certification
  • Green business certification
  • General Services Administration (GSA) contractor certification

By regularly auditing our facilities, we provide you with an accurate, unbiased overview of our media controls and success rates for hard drive recovery. Prospective customers can view all of our certifications online for more information.

What to Do When Your Digital Storage Device Fails

In order to prevent media from taking serious damage after a failure, you need to take immediate action. Turn your device off and do not power it on for any reason. Make a list of symptoms that preceded the media failure and contact a certified professional at Secure Data Recovery Services as soon as you can.

Never attempt to repair damaged media. Running data recovery software, disk utilities, and other programs can cause media damage in a matter of seconds, and exposing a digital device's internal components to open environments can seriously affect the process of data recovery. New customers will be glad to know about our outstanding customer service and extensive experience with a wide variety of media failures.

Some of the most common scenarios associated with media failures include:

  • Damage from a virus or other malicious program
  • Fire, smoke, or water damage
  • Hard drive actuator head failures and other mechanical issues
  • RAID rebuild failures and parity loss
  • Media decay and oxide damage
  • Accidental deletion or accidental formatting
  • Broken or electrically damaged electronics

Secure Data Recovery Services has a reputation for our high success rates and risk-free diagnostics. RAID 5 data recovery, outstanding hard drive repair, and a full no-recovery, no-charge guarantee is what keeps our customers coming back. You will never pay an attempt fee for our services. Thanks to our excellent security credentials and our well-outfitted facilities, we provide the most reliable option for data repair, tape repair, and RAID data recovery in Austin.

Customer Reviews

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Average Rating:
Total: 15 Review(s)

This service was rated 4.8 out of 5.0 based on 15 review(s)

  • Saved!

    Reviewed on May 12 2018

    We thought our kids pictures were gone for good when our back up drive failed. These guys did a fantastic job recovering the lost data and kept in contact the whole time. Fred made us feel very confident about our decision through the whole process.

    Authenticated Bastrop, TX
  • All My Family Photos and Videos were Saved!

    Reviewed on Apr 9 2018

    After nearly 10 years, our external hard drive containing several years of family photos, files, and videos finally died. Unfortunately, our backup system messed up and was not saving my computer files at all. Everything on my desktop was gone - wiped out. It was just horrible!
    We thought all was lost and decided to call Secure Data Recovery. I spoke with Frederick who very patiently walked me through the whole data recovery process.
    After their lab received and inspected our dead hard drive - within 48 hours, it was determined there was a 96% probability that the "lost" data could be saved! I was so happy!
    The initial quote for retrieving the data at first seemed a bit steep. I called Frederick back explaining this was not a rush job. The next day, the lab gave me a new non-rush (lower) quote. This was SO worth it. All videos, photos, and other files are safe and sound back where they belong. Very satisfied with outcome.
    Throughout the entire process, Frederick was friendly and patient - a really great guy to work with. The lab did a good job bringing our old drive back from the dead and saving my precious files. I highly recommend Secure Data Recovery!

    Authenticated Austin, TX
  • Data Recovery on a MacBook Air

    Reviewed on Mar 9 2018

    When my hard drive crashed I was concerned about all the pictures I had potentially lost. After several tries at getting the information off the hard drive, a friend and I found Secure Data Recovery on the internet. I called in and spoke to Chris McMacken. He explained the process, answered my questions, and I sent off my laptop. He called a couple of times when he had a question, sent me emails to keep me updated on the process, and he answered my numerous emails full of questions every time. Chris made me feel like I was his only customer. He also shared some tips with me along the way. All my data and pictures were recovered and I am a very satisfied customer.

    Pam Caldwell

    Authenticated Leander, TX
  • Great service and results

    Reviewed on Feb 20 2018

    My computer died/hard drive crashed. The lost documents were vital for success in my role. Per a referral, I reached out to Secure Data Recovery. Fred was my Secure Data Recovery point of contact and kept me informed of the process and progress along the way. Most of my data was recovered and I''m so relieved. I recommend their service if you ever have to deal with this nightmare.

    Authenticated Austin, TX
  • A life saver!

    Reviewed on Jan 29 2018

    After stupidly canceling my backup service and forgetting to restart it, My hard-drive naturally crashed. Of course I had very valuable data on it that had not been backed up, so I turned to Chris at Secure Data Recovery. Long story short, I sent my drive to him the next day, and all of my important data was recovered in just a few business days. It was a pleasure working with Chris and the Secure Data Recovery team!

    Authenticated Round Rock, TX
  • Great service

    Reviewed on Nov 17 2017

    Chris McMacken provided great support throughout entire recovery process. Although my external HD had serious damage, recovery was successful!

    Highly recommended.

    Authenticated Austin, TX
  • Life Saver

    Reviewed on Sep 29 2017

    All I can say is that I'm super grateful for the help that this service was able to save my (work) life. Having about 7 years worth of information in one spot and that having that one spot go bad is a really spot to be in. However, the service given to us by Secure Data Recovery was beyond amazing and I'm forever thankful for their work.

    Thank you!

    Eduardo Loo

    Authenticated Pflugerville, TX
  • Great Service In A Crisis

    Reviewed on Jun 7 2017

    My large storage device failed after four years due to a faulty power connection, taking all of my four years of photo archives and class assignments from grad school with it. Looking around San Marcos and Austin I thought I'd never be able to afford what it would cost to recover nearly a terabyte of data on a graduate students budget, but my customer service representative Jeremy Provchy helped me to get my data back within my limited budget and all my files were recovered. I got regular updates and check ins so I was kept up to date on how my drive recovery was progressing and had it speedily delivered back to me. While I hope I don't ever have a need to use their services again I'm glad to know I have a trusted company who can recover my files.

    Authenticated San Marcos, TX
  • Great job Mr. Rob Anderson

    Reviewed on May 14 2017

    It was a pleasure to work with Mr. Rob Anderson of secure data recovery. I am a computer novice and Mr. Anderson was very kind and patient with me, answering and responding to my question in simple terms that I could understand. Mr. Anderson did a great job
    Thank you,
    Bill Dahlberg

    Authenticated El Paso, TX
  • Successful recovery

    Reviewed on Apr 5 2017

    We had two hard drives recovered successfully. Fred was easy to contact for status updates as well as discussions regarding recovery pricing. The service was expensive but Fred worked with me so that I could stay within my budget. We are thankful to have our data recovered.

    Authenticated Austin, TX
  • Reciovered my photo history

    Reviewed on Jan 1 2017

    Fried my external backup drive due to a bent pin on the power connection. That drive held my photos from the last 50 years that I was hoping to sell some day. When Alec came back with the first estimate of cost, I could not justify the expense due to my limited retirement income. He worked with me to find an alternative way to recover the data over a longer time period. That option fit my budget and I am enjoying my photos again. I was very pleased with the quality of the restored data on my 14 meg photos.

    Authenticated Round Rock, TX
  • Strong Positive Experience

    Reviewed on Oct 25 2016

    I had a head failure on an external hard drive of mine that needed to be recovered and Secure Data Recovery were more than helpful with helping me figure out the best course of action. Their customer service was exemplary. They responded to me quickly both through e-mail and phone calls no matter the time of day, and answered all of my questions, no matter how repetitive. My representative Jeremy was very professional and easy to work with. I will be a returning customer.

    Authenticated San Marcos, TX

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