Certified Data Recovery Services in Austin, TX

The engineers at Secure Data Recovery Services offer the most comprehensive data loss solutions available in Austin. We’ve pioneered new data recovery techniques for hard drives RAIDs, SSDs, and iPhone/Android mobile devices, and we maintain an industry-leading 96% success rate. Have you lost data from your iPhone or laptop computer? Do you need help with hard drive recovery or RAID recovery? Our knowledgeable technicians are ready to assist with any data loss regardless of cause or media type. Contact us or drop by our Austin location to set up your free diagnostic and no-obligation price quote.

Austin, TX - Office Location

Secure Data Recovery Services in Austin, TX
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
2304 Whitis Avenue FAC 109
Austin, TX 78712
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 8AM-6PM
After Hours:
Emergency Services Available 24x7

Secure Data Recovery Services Locations Near You

We offer professional data recovery services on the University of Texas campus in Central Austin and near Northwest Hills just off the MoPac Expressway. If you live in the greater Austin area, we also have convenient locations in Georgetown near the junction of Interstate 35 and Highway 195, and to the south in San Marcos near the Texas State University campus.

Secure Data Recovery Services in Austin, TX
SSAE 18 Type II Audited Authorized Drop-Off Location
Secure Data Recovery Services
7000 North Mopac Expressway #200
Austin, TX 78731
Authorized Drop Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Emergency Services Available 24x7

Expert Data Recovery Services

Secure Data Recovery Services is the authority in hard drive recovery, SSD recovery and RAID recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world. We’re ready to recover your lost data immediately with our Economy, Standard, or Emergency data recovery options and state-of-the art technology.

What Storage Devices Can We Recover for You?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

What Sets Secure Data Recovery Services Apart From Other Providers?

Our data recovery engineers work in state-of-the-art facilities that undergo regular SSAE 18 SOC 1, 2, and 3 audits that attest to the integrity of our cybersecurity management control systems. Your data is always protected from unauthorized access at every stage of the process.

We’re also the only data recovery company that can deliver your recovered data to you on FIPS 140-2 Level 3 validated storage drives, giving your data the highest level of security available in transit. Our SSAE 18 attestations and FIPS validation certificates are available on our website.

What’s the First Step to Take When Your Hard Drive Fails?

Power your storage device down the moment you suspect that it might have a problem. Drives often emit a clicking or buzzing sound when they’re at risk of failure. You might also notice your computer crashing more frequently.

Your first call is the most important in determining if data loss becomes permanent. Contact us Immediately for a free diagnostic. Our customer support team is available 24x7 to help you open a new data recovery case.

BBB A+ Certified Data Recovery Company

Our Austin locations are accredited by the Better Business Bureau and maintain an A+ business rating. Our mission is your complete satisfaction. We work hard to provide every customer the highest quality of service for their data recovery case.

BBB Accredited Company

BBB of Austin Accredited Company with an A+ Rating

With company reviews and a strict rating system, the BBB offers consumers the confidence they need to choose the best in the field. Our latest report from the BBB explains the standards that led to our top-ranking, A+ rating.

» Verify our current BBB Rating

Call for a Free Estimate

We intimately understand all data loss scenarios and will exhaust all options technologically possible to reunite you with your lost data as quickly as possible. When you choose Secure Data Recovery Services, you get the most credentialed professionals in the industry and a documented 96% success rate. Call 512-675-5291 to speak to a data recovery expert 24x7.

Customer Reviews (17)

Average Rating:
4.8

This service was rated 4.8 out of 5.0 based on 17 review(s)

  • Reviewed on Nov 26 2021  |  Converse, TX

    Great service and results

    My backup hard drive crashed. 10 years or more off data was virtually lost. Mr. Krivenko was my Secure Data Recovery point of contact and kept me informed of the process and progress along the way. He even went the extra mile and help me to keep the cost within my budget. I was relieved to learn that 97% of my 3.3 TB of data could be recovered. I recommend their service to anyone.

  • Reviewed on Nov 12 2020  |  Austin, TX

    Recovered my irreplaceable family photos

    My external hard drive failed after 8 years and I lost tens of thousands of family photos. Had an amateur computer expert friend try to recover them with no luck. I was heartbroken. I sat on it for over a year and finally contacted Secure Data Services for help. Eli Robinson walked me through the entire process and responded quickly to every email I sent. SDR was able to recover nearly all of my photos and they recommended a cool new hard drive to store them on. Not going to lie - the service is expensive, but once I saw the recovered photos it was worth every the expense.

  • Reviewed on May 12 2018  |  Bastrop, TX

    Saved!

    We thought our kids pictures were gone for good when our back up drive failed. These guys did a fantastic job recovering the lost data and kept in contact the whole time. Fred made us feel very confident about our decision through the whole process.

  • Reviewed on Apr 9 2018  |  Austin, TX

    All My Family Photos and Videos were Saved!

    After nearly 10 years, our external hard drive containing several years of family photos, files, and videos finally died. Unfortunately, our backup system messed up and was not saving my computer files at all. Everything on my desktop was gone - wiped out. It was just horrible!
    We thought all was lost and decided to call Secure Data Recovery. I spoke with Frederick who very patiently walked me through the whole data recovery process.
    After their lab received and inspected our dead hard drive - within 48 hours, it was determined there was a 96% probability that the 'lost' data could be saved! I was so happy!
    The initial quote for retrieving the data at first seemed a bit steep. I called Frederick back explaining this was not a rush job. The next day, the lab gave me a new non-rush (lower) quote. This was SO worth it. All videos, photos, and other files are safe and sound back where they belong. Very satisfied with outcome.
    Throughout the entire process, Frederick was friendly and patient - a really great guy to work with. The lab did a good job bringing our old drive back from the dead and saving my precious files. I highly recommend Secure Data Recovery!

  • Reviewed on Mar 9 2018  |  Leander, TX

    Data Recovery on a MacBook Air

    When my hard drive crashed I was concerned about all the pictures I had potentially lost. After several tries at getting the information off the hard drive, a friend and I found Secure Data Recovery on the internet. I called in and spoke to Chris McMacken. He explained the process, answered my questions, and I sent off my laptop. He called a couple of times when he had a question, sent me emails to keep me updated on the process, and he answered my numerous emails full of questions every time. Chris made me feel like I was his only customer. He also shared some tips with me along the way. All my data and pictures were recovered and I am a very satisfied customer.

    Pam Caldwell

  • Reviewed on Feb 20 2018  |  Austin, TX

    Great service and results

    My computer died/hard drive crashed. The lost documents were vital for success in my role. Per a referral, I reached out to Secure Data Recovery. Fred was my Secure Data Recovery point of contact and kept me informed of the process and progress along the way. Most of my data was recovered and I'm so relieved. I recommend their service if you ever have to deal with this nightmare.

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