Certified Data Recovery Services in Austin, TX

I checked online and found some very good reviews about the company, Secure Data Recovery. I decided to go with them because I needed help to get some data recovered. Life happened. Soon I found myself in a whirlwind as I had to take care of my family finances and my minor child because of my late husband’s sudden passing. COVID is no fun at all.

However, to save money, I had to let th... Read Moree company know that I decided to quit the data recovery process, even though the company already started the recovery process for free. I felt embarrassed and I felt sorry.
What surprised me following was that the company, especially Mr. Val K., paid more attention to my needs and my situation. They were willing to cut the price, to wait, and to prepare for what they could intelligently do for me.

A company means business and to make money. And yet, their care and kindness, their empathy and sympathy, their service and sincerity, are intertwined with tender-hearted humanity thus make them a distinctive people that can be trusted and counted on even in the most challenging hardship of life. To make money is important; to help the ones who need it is their utmost goal.

Thank you for being a great company and great people.

My backup hard drive crashed. 10 years or more off data was virtually lost. Mr. Krivenko was my Secure Data Recovery point of contact and kept me informed of the process and progress along the way. He even went the extra mile and help me to keep the cost within my budget. I was relieved to learn that 97% of my 3.3 TB of data could be recovered. I recommend their service to anyone.

My external hard drive failed after 8 years and I lost tens of thousands of family photos. Had an amateur computer expert friend try to recover them with no luck. I was heartbroken. I sat on it for over a year and finally contacted Secure Data Services for help. Eli Robinson walked me through the entire process and responded quickly to every email I sent. SDR was able to recover nearly all of my p... Read Morehotos and they recommended a cool new hard drive to store them on. Not going to lie - the service is expensive, but once I saw the recovered photos it was worth every the expense.

We thought our kids pictures were gone for good when our back up drive failed. These guys did a fantastic job recovering the lost data and kept in contact the whole time. Fred made us feel very confident about our decision through the whole process.

After nearly 10 years, our external hard drive containing several years of family photos, files, and videos finally died. Unfortunately, our backup system messed up and was not saving my computer files at all. Everything on my desktop was gone - wiped out. It was just horrible!
We thought all was lost and decided to call Secure Data Recovery. I spoke with Frederick who very patiently walked ... Read Moreme through the whole data recovery process.
After their lab received and inspected our dead hard drive - within 48 hours, it was determined there was a 96% probability that the 'lost' data could be saved! I was so happy!
The initial quote for retrieving the data at first seemed a bit steep. I called Frederick back explaining this was not a rush job. The next day, the lab gave me a new non-rush (lower) quote. This was SO worth it. All videos, photos, and other files are safe and sound back where they belong. Very satisfied with outcome.
Throughout the entire process, Frederick was friendly and patient - a really great guy to work with. The lab did a good job bringing our old drive back from the dead and saving my precious files. I highly recommend Secure Data Recovery!

When my hard drive crashed I was concerned about all the pictures I had potentially lost. After several tries at getting the information off the hard drive, a friend and I found Secure Data Recovery on the internet. I called in and spoke to Chris McMacken. He explained the process, answered my questions, and I sent off my laptop. He called a couple of times when he had a question, sent me emails t... Read Moreo keep me updated on the process, and he answered my numerous emails full of questions every time. Chris made me feel like I was his only customer. He also shared some tips with me along the way. All my data and pictures were recovered and I am a very satisfied customer.

Pam Caldwell