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Secure Data Recovery Services in Cleveland, Ohio
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Data Recovery & Computer Forensics Services in Cleveland

Secure Data Recovery Services provides a reliable set of data recovery services for Cleveland computer users through an advanced local facility that specializes in professional data recovery. Cleveland clients should know that we specialize in data repair and that thanks to our state-of-the-art facilities, we recover data in 96 percent of the cases brought to us.

Like any manufacturer, for instance Cleveland's Lincoln Electric Holdings, Inc. may need our digital forensics service to protect trade secrets when violations are suspected. Our computer forensics capabilities, such as DVR reconstruction, may assist local law enforcement like the Cuyahoga County Sherriff's office to complete criminal investigations.

Cleveland, OH - Office Location

Secure Data Recovery Services in Highland Hts., OH
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
734 Alpha Drive Unit B
Highland Hts., OH 44143
1-440-740-3282
Walk-in Hours:
Mon-Fri: 9:00AM - 7:00PM
Sat: 10:00AM - 4:00PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

At our Cleveland facility, we offer a varied set of services to help with most types of media and virtually any cause of data loss. See some of our featured data recovery services below.


The Better Business Bureau offers accreditation to companies that meet its requirements, and all of our locations are fully accredited with an A+ rating.

BBB Accredited Company

BBB of Cleveland, Ohio - Accredited Company with an A+ Rating

Cleveland consumers can trust businesses that bear the BBB seal. Our company review from the BBB details the standards that we maintain to keep our accreditation and our top rating.

» Verify our current BBB Rating

Local family law firms in Cleveland could benefit from our top-notch e-discovery services to meet FRCP guidelines and ensure thorough document searches, which we can back up with expert testimony.

Our teams have offered professional data repair to Ohio for years, and our offices make the process easy and hassle-free for Cleveland computer users. Whether you need hard drive data recovery, data tape repair, or any other professional media service, Secure Data Recovery Services has the technology and expertise to deliver results. We also provide free media evaluations, and all of our facilities offer free local pick-up.

To set up diagnostics for your device or for detailed information regarding any of our data recovery services in Cleveland, contact our customer service team today online or by phone.

What to Do When a Storage Device Fails

Secure Data Recovery Services offers free media evaluations for all of our Cleveland data recovery clients. We can quickly determine whether your system has recoverable data and return an evaluation report with an accurate price quote and turnaround estimate for our certified Cleveland hard drive data recovery services. Unlike other providers, we do not charge for standard data recovery evaluations, and we can directly analyze your media to give you the information that you need to make a recovery plan.

If you cannot read data on a digital device, you need assistance from trained data recovery experts. You should not take your computer to a computer repair shop, and you should never run data recovery software. Do not attempt to repair a malfunctioning device. By trusting the experts at Secure Data Recovery Services, you will ensure the best possible chances of a successful case result when you need to recover data. Cleveland individuals and businesses can be sure that these services are offered at the highest quality and with the utmost dedication, regardless of the client's particular need.

Our specialists can safely treat all types of media failure, including:

  • Physical hard drive failures and RAID failures
  • File corruption
  • Bad sectors
  • Unintentional file deletion and user error
  • Operating system and software issues
  • Fire and water damage
  • Virus damage, media decay, and more

We are proud to provide guaranteed results through each of our Ohio data recovery facilities. Our no-recovery, no-charge policy means that you never pay a service charge if our engineering teams cannot retrieve your most important files or if our hard drive repair services do not otherwise meet your needs.

Hard Drive Data Recovery in Cleveland

Secure Data Recovery Services maintains outstanding success rates for all devices. Our engineers have access to a certified Class 10 ISO 4 Cleanroom and other industry-leading technology, and by drawing on decades of combined engineering experience, we can find a way to treat virtually any device for which you need data recovery. Prospective Cleveland residents cannot find a better recovery service provider anywhere else. Moreover, large entities that need the most secure and the safest data recovery can always find it when they trust us.

Reasons to choose Secure Data Recovery Services:

  • Fast turnaround times and 24/7/365 emergency services
  • An advanced set of security credentials
  • SSAE 16 Type II certification
  • No-recovery, no-charge guarantee
  • Risk-free data recovery diagnostics
  • An overall success rate of 96 percent
  • RAID repair and other professional RAID services
  • Online case updates, local media pick-up, and more

When you need a fast resource for hard drive data recovery, data tape repair, and other advanced media services, we offer the best option in Cuyahoga County. Secure Data Recovery Services has a state-of-the-art hard drive data recovery laboratory, and when you send your media to one of our facilities, you always get excellent results with flexible pricing options for our data recovery services.

We serve most of our Cleveland data recovery clients through our local office, but we also have additional facilities in Columbus and Cincinnati. To set up a risk-free evaluation, obtain a free quote, or get more information on all of our options for data recovery in Cleveland and much more, call Secure Data Recovery Services today.

Customer Reviews

Sort by:
Average Rating:
4.9
Total: 47 Review(s)

This service was rated 4.9 out of 5.0 based on 47 review(s)

  • Data Recovery Super Heros!

    5.0
    Reviewed on Sep 9 2018

    Brett Olsen and Secure Data Recovery are super heros. I had a flash drive with information and files that were very important and meaningful to me. I foolishly did not back up the information on that flash drive and it broke. Brett Olsen to the rescue! I appreciated all of Brett Olsen''s communication via calls and emails, his kind help and support, his patience and explanations when I didn''t understand things, and his willingness to find a more affordable price. I will happily reccommend your company to all of my family, friends, and colleagues.
    With sincere thanks and appreciation to Brett Olsen,
    Sally Sugita

    Authenticated Gilbertsville, PA
  • Date Recovery from a Damaged Flash drive

    5.0
    Reviewed on Aug 23 2018

    This is the first time, I have ever used a Secure Data Recovery business. Brett Olsen was the person, who was the overseer of my account. He communicated with me via email and personal phone calls consistently. I really appreciated this a lot. If there was way, Brett found it for me. He went beyond the call of duty. I''m a teacher on a tight budget, and I was frantic when my flash drive was damaged and I wan unable to recover my files. I mailed the flash drive for analysis;and initially when Brett called.it was very expensive and I didn''t think I could afford this service. Then, he called me back within 30 minutes to say, " Let me try and see if we can offer you the Economic Plan. I can''t promise anything but let me try." By the next day, his manager approved the Economic Plan and I told him to proceed. Excellent service and very trustworthy. I received prompt service. I definitely would recommend Secure Data Recovery.

    Authenticated Riverview, MI
  • 100% Data Recovery

    5.0
    Reviewed on Aug 2 2018

    We are extremely pleased and satisfied with the service we received from Secure Data Recovery. With the attentive and reliable help and expertise of Data Recovery Specialist Frederick Wright, Ph.D. and the expertise of Secure Data Recovery, we now have five years of data we thought would be lost forever. This company did not skip a beat and we could not have asked for a better outcome.

    Authenticated Stow, OH
  • Excellent Customer Service

    5.0
    Reviewed on Jul 18 2018

    Excellent customer service from Mitchell Moore. My storage drive contained picture files I collected over the years of veteran reunions, family events, vacations, etc. Mitchell''s professionalism is excellent. He kept me aware of each step of the recovery process and Secure Data Recovery Services was able to recover all my picture files. Thank you so much. I recommend Secure Data Recovery Services to any one needing to recover their files. They are the best.

    Authenticated Huddleston, VA
  • Data Recovery

    5.0
    Reviewed on Jul 11 2018

    Following our hard drive crashing, and thought of possible loss of almost 1Tof data, we first attempted to recover the data thru some local IT friends using their "special" software, with NO results. I was told to find a recovery data company to do the recovery.
    After doing some research on line, I decided to give Secure Data Recovery a try. I e-mailed the company late one evening, and within 1/2 hour I received a phone call from Chris explaining how Secure Data Recovery could and would attempt to recover the data from the defective hard drive. Chris immediately e-mailed me a link with a prepaid label in which to send in the hard drive, which we did the following day. The hard drive arrived at the company within a day, and within 2 days Chris was calling me to advise that they felt they could recover the lost data and all the necessary details, including the price for the recovery of the data. Chris also explained the steps if we did not want to continue using Secure Data Recovery services.
    After authorizing the recovery of the data, Chris continued to keep us in the loop as far as the recovery process was going. After only about 10 days, Chris called and advised that the data had been recovered, and ONLY THEN were we charged for the recovery. Chris again explained the process of payment and the return of our recovered data.
    It has been a total pleasure working with Chris thru this total process, and will recommend Secure Data Recovery to any of our friends or family who may need data recovered from a defective hard drive.
    For anyone who has a need to recover data from a defective hard drive, or other type storage media, FORGET about the do it yourself recovery methods, and let the professionals at Secure Data Recovery get the job done.

    Authenticated Antioch, IL
  • Data Recovered!

    5.0
    Reviewed on Jun 21 2018

    Great service you guys! Never tought I would get back those photos from an unbelievable trip, since I tried everything before sending in that Iphone to you. Rob Anderson was also great and pacient with me, always keeping me informed about how the recovery process was going.
    Again Thanks a Lot!

    Authenticated Saltillo, Coahuila
  • Exceptional Data Recovery - Chris McMacken!

    5.0
    Reviewed on Jun 13 2018

    Secure Data Recovery Services is the place to go if your hard drive crashes and you have years of photos! They were able to quickly recover all but one file of hundreds of GBs of data. Chris McMacken was exceptional! He explained what needed to be done and when to expect my data. I would highly recommend them.

    Authenticated Elgin, SC
  • Data Recovered!

    5.0
    Reviewed on Jun 8 2018

    Chris McMacken was so helpful and professional during the process to recover my data from an external hard drive. They were so efficient and Chris kept me aware of all the steps and expectations throughout the process which was super fast! Definitely recommend Secure Data Recovery!!!

    Authenticated Rockwell, NC
  • HD data recovery

    5.0
    Reviewed on Jun 5 2018

    Chris McMacken was very responsive from the start of my experience with Secure Data Recovery all the way until the end. Even though I decided not to utilize their services because my HD was so badly damaged that it was too expensive to recover it Chris remained courteous and respectful. Chris''s professionalism means that I will not hesitate to contact him if I need data recovery services in the future.

    Authenticated Chatham, NY
  • The Music is Back!!!

    5.0
    Reviewed on May 31 2018

    It is a fact that one of the major byproducts of our living in the digital age is data. The term seems like a cold bunch of ones and zeros, but it is so much more than that. It’s a JPEG of your 1st newborn with your wife and you smiling. It’s a collection of writings in DOC or TXT format that will become the next great American novel. It’s the music file that contains the song that you danced to at your wedding.

    We’re all told that it’s imperative to protect our data by backing up our hard drives. We all mean well but with so many things in the “to-do” list it gets relegated and procrastinated.

    I had off loaded all of my music (about 55K songs accumulated over several years) to a free up space on my Mac. I had intended to make a backup copy…see the “to-do” list above. If you’re like most music plays a big part of your life – playlists to run to, playlists for long drives and playlists to drink to. It’s always assumed that the music will play when and where we want it.

    Imagine my horror when I hit play and all of the songs had the dreaded “i” next to everyone! After the realization that my external drive had failed, I needed to find someone to help me recover the files if possible.

    The stars were aligned, and I found Secure Data and a very caring rep by the name of Chris McMacken. Their website is filled with information and their client list is impressive. I filled out the online form and crossed my fingers. It was later in the day, so I figured that I’d get an email with some next step instructions. Wrong! I got a call that day from Chris who explained the process. I was in luck and they had an office close by, so I was able to drive and drop off the crashed drive and a replacement.

    Until an examination is made there is no way to know the possibility of recovery and the cost of that recovery. Secure Data makes the examination at no cost, and they have state of the art facilities to ensure that any data that is on the disk is safe – dust is the kryptonite of hard drives – imagine the clean room they use at a high-tech commuter chip or maybe a James Bond villain’s secret lair.

    After the assessment, it was determined that the drive had a bad read/write arm and it could be repaired and the data transferred to the new drive…que Queen – We are the Champions!

    During this time Chris kept me up to date with both emails and calls. Chris is called your “Dedicated Account Representative” on the client portal. The word “dedicated” can be defined two ways - (1) exclusively allocated to or intended for a particular service or purpose or (2) of a person) devoted to a task or purpose; having single-minded loyalty or integrity.
    Chris is definitely the second definition. He really had empathy for my situation. It is clear that he viewed me as a real person and not just another name on a list. He listened and answered all my questions and concerns. He made me feel that I was their only client. He also was able to work out a price that softened the financial impact a bit and that was greatly appreciated.

    I am listening to Dave Brubeck playing Take Five as I write this – a timeless song released in 1959. Thanks Chris and Secure Data for saving it in 2018.

    Authenticated Brecksville, OH
  • My baby''s milestones were rescued!!!

    5.0
    Reviewed on May 31 2018

    Chris McMacken and Secure Data Recovery team always responded promptly from my first email.
    You saved my life, imagine how it felt for a mother to loose my 2 year photo and video tour of my baby''s first-year "firsts"? I never thought the recovery was actually possible, I called Chris from Mexico and sent my laptop immediatly hoping I could get all those memories back.
    All those baby''s milestones in how she played, learned, spoke and move are coming back to my eyes. I can''t believe it. I waited 4 years to save the money to do so, It was worth every penny; when I spoke to Chris I was convinced that Secure Data Recovery was the place, he kept me informed throughout the process, he made me feel that my data was in good hands, he explained to me in detail everything that was being done to rescue my priceless data.
    Than you Chris, thank you Secure Data Recovery team

    Authenticated Westin, FL
  • LG G4 phone

    5.0
    Reviewed on May 29 2018

    Thanks to Chris McMacken for cracking the code on this junky LG phone that froze up and held all my data hostage. This is a known problem with LG phones and Chris helped me get the data back.

    Authenticated Lafayette, LA

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