Certified Hard Drive Data Recovery Services in Raleigh

Secure Data Recovery Services offers media repair, hard drive data recovery, and other data services to North Carolina through our local office in Raleigh.

Our engineering teams have decades of combined experience, and with a certified Class 10 ISO 4 Cleanroom and dozens of advanced data repair tools, and we provide exceptional results for Wake County computer users or others who need data recovery services in Raleigh. At Secure Data Recovery Services, we understand how missing files can affect computer users.

Raleigh, NC - Office Location

Secure Data Recovery Services in Raleigh, NC
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
2233 Avent Ferry Road
Raleigh, NC 27606
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 6PM
After Hours:
Emergency Services Available 24x7
Secure Data Recovery Services in Raleigh, NC
SSAE 18 Type II Audited Authorized Drop-Off Location
Secure Data Recovery Services
4208 Six Forks Rd. Suite 1000
Raleigh, NC 27609
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Emergency Services Available 24x7

Raleigh is a naturally gorgeous city with a strong, progressive business climate. By establishing an office in the city, we offer Raleigh's 1.18 million residents an unprecedented local resource for professional data recovery.

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

All of our locations are accredited with the Better Business Bureau, and our A+ rating reflects a commitment to exceptional customer interaction with every case.

BBB Accredited Company

BBB of Raleigh, NC Accredited Business with an A+ Rating

The BBB issues company reviews to report accreditation levels and ratings. Our latest review details the standards that led to our top rating of A+.

» Verify our current BBB Rating

Our Raleigh office provides:

  • Fast turnaround times and 24/7/365 emergency services
  • Experienced data recovery engineering teams
  • Expert RAID services, including RAID data recovery
  • Guaranteed results with a no-recovery, no-charge policy
  • Flexible service options for businesses and personal computer users

Many of our professional clients face significant down time and other severe consequences, and our goal is to provide exceptional services that simplify the disaster recovery process and succeed in hard drive repair services. Unlike other hard drive data recovery companies in North Carolina, we offer free media evaluations and a comprehensive no-recovery, no-charge policy for all of our hard drive data recovery options.

Call us today to schedule a visit to our Raleigh office. You can also drop in at any time to discuss your case with an expert in data recovery. Local Raleigh businesses and individuals trust us with their data needs, and so can you.

Advanced Media Repair Facilities with Certified Technology

Data recovery is a specialized service, and general computer repair shops do not have the necessary tools to address hard drive malfunctions, RAID rebuild failures, and other common data loss scenarios.

At Secure Data Recovery Services, we have invested heavily in research and development for data recovery. Prospective Raleigh clients should know that we operate North Carolina's only certified Class 10 ISO 4 Cleanroom, which allows our engineers to safely treat hard drives and other devices. We also have dozens of specialized tools that allow us to provide RAID repair, data tape repair, and many other advanced services to help you recover data. Local Raleigh residents and businesses simply have no better place to turn for their data recovery needs.

Additionally, we maintain strong security systems to protect your confidentiality. Secure Data Recovery Services holds a SSAE 18 Type II certification, and we hold additional compliance certifications to make the purchasing process easier for hospitals, government offices, and other high-security clients who need RAID data recovery.

We fully comply with:

  • PCI-DSS
  • HIPAA
  • FERPA
  • General Services Administration (GSA) contractor schedule
  • NIST and more

For more information about security compliance, contact our customer service team or view our certification documents online.

What to Do When Your Media Fails

When you cannot access files on a digital device, you should immediately shut down your computer. Directly disconnect power to your machine by using its power button or by unplugging it from the wall. This prevents the normal shutdown procedure from contributing to data corruption.

Never attempt to repair your own media, or run any data recovery software or hard drive management utilities. The safest course of action is to shut your device down and get a professional media analysis as soon as possible. We are here to provide the most qualified data recovery services in Raleigh, North Carolina.

If you need a professional source for hard drive data recovery, RAID services, data tape repair, or any other specialty media repair service, Secure Data Recovery Services has the technology to give you reliable results. We maintain an overall recovery success rate of 96 percent, and our staff follows extensive protocols to protect your confidentiality. Our Raleigh office accepts drop-offs and can pick up your media in emergency situations. To start your case today or get a free quote, contact our customer service team.

Customer Reviews (34)

Average Rating:
4.9

This service was rated 4.9 out of 5.0 based on 34 review(s)

  • Reviewed on Jan 21 2022  |  Asheville, NC

    Excellent work

    We had an old hard drive that decided to not cooperate with us, so we sent it to SDRS for interrogation. After little effort, they were able to get what I needed out of it. Val was very responsive and professional and went above and beyond to help us. The package was secured and shipped back faster than anticipated. Thank you!

  • Reviewed on Nov 3 2021  |  Raleigh, NC

    Absolutely Fantastic!

    When my HD went down unexpectedly, with extremely critical data that needed to be recovered, Timur, Kyle and Tech team with Secure Data did a fantastic recovery of ALL of my data. I was convinced my critical information was gone forever, but they worked overtime to rescue my information. Extremely easy to work with, they were very understanding of the importance of the data and kept me posted on the recovery. All the recovered information came back to me a secure digital password protected External HD. This is the second time I have used Secure Data and I wholeheartedly and without any hesitation recommend them!

  • Reviewed on Sep 22 2021  |  Clayton, NC

    Great Customer Service

    Dmitry was a huge help! He made the process very clear and helped me figure out the best course of action.

    Thanks,
    Noah

  • Reviewed on May 19 2021  |  Raleigh, NC

    Good service

    Anthony was very good at answering my questions and following up with me throughout the process. He also worked with me on cost and was able to lower it to a more affordable price. From what I can tell, SDR was able to recover most of my files, photos and videos.

  • Reviewed on Apr 30 2021  |  Mooresville, NC

    Great experience

    Anthony Lupica was amazing handling my case and providing quality customer service. The technicians were able to recover data and I’m content with how the process unfolded in such a timely manner. I was updated along the way and the responsiveness from Anthony was very reassuring that I made the right decision to use Secure Data Recovery.

  • Reviewed on Apr 30 2021  |  Raleigh, NC

    They recovered my files from over a decade ago...

    After 10 years of holding onto a 2 TB external hard drive that failed after it fell on my desk, I really thought I wouldn''t be able to get those files off of it again. I tried all types of recovery software which didn''t work & ultimately gave up. To make a long story short I found out about Secure Data Recovery online & decided to try them out. My dedicated account representative Tim Rutan & his team assisted me the whole way, providing me with consistent updates with my hard drive progress. The whole process took about a week & ALL of my files were recovered on a new hard drive provided to me by them. I couldn''t have been more happy with the results. Thanks to everyone who was involved with this one!!

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