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Secure Data Recovery Services in Detroit, Michigan
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Certified Hard Drive Data Recovery Services in Detroit

Secure Data Recovery Services offers professional hard drive data recovery, data tape repair, RAID repair, and other professional services for storage media through our office in Detroit. We are a leading provider of data recovery services in Detroit, Michigan. We pride ourselves in our ability to provide reliable data recovery Detroit can depend on.

Secure Data Recovery Services in Troy, MI
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
100 W Big Beaver Rd. Suite 200
Troy, MI 48084
Office Hours:
Mon-Fri: 9AM - 5PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

Our Detroit facility is equipped to respond to your data emergency, and we offer a variety of services to meet virtually any need. See some of our featured data recovery services below.

We adhere to all of the Better Business Bureau’s standards for full accreditation with an A+ rating.

BBB Accredited Company

BBB of Detroit - Accredited Company with an A+ Rating

The BBB establishes guidelines for fair, ethical relationships between customers and businesses. We have always followed BBB standards, and our record of success is detailed in our company review.

» Verify our current BBB Rating

Known as Motor City for its prominent role in automotive manufacturing, Detroit has benefited in recent years from a diversified economy based on entertainment and technology. The city is now home to a vibrant arts community, and several major Fortune 500 businesses are headquartered here. By establishing our local office and providing data recovery and other vital services, Secure Data Recovery Services contributes to Detroit's growing business community.

Some of the advantages of Secure Data Recovery Services include:

  • No-recovery, no-charge guarantee
  • Experienced and professional data recovery engineering staff
  • Advanced facilities with dedicated data repair technology
  • Overall recovery success rate of 96 percent
  • Free evaluations for standard data recovery cases and a free quote
  • RAID repair, data tape repair, and other specialized services

Data loss can drain a business' resources and leave personal computer users without access to essential files, leaving them in need of data recovery. Detroit turns to Secure Data Recovery Services for a solution in situations like this. Secure Data Recovery Services offers the most reliable options in Detroit, and our specialists are standing by to help you plan your disaster recovery. To get started, contact our customer service team by phone or online or visit our Detroit office today.

What to Do When a Digital Storage Device Stops Working

Media failures can occur at any time and leave you in need of services including, but not limited to, RAID data recovery. In order to avoid accidental damage, you need to take immediate steps when you notice symptoms of a serious mechanical or logical issue.

Common symptoms of data loss include:

  • Visible damage to the printed circuit board
  • Unusual noises
  • Error messages indicating bad sectors or file corruption
  • Computer does not recognize attached media
  • Disappearing or unreadable files
  • Extremely slow read/write operations

Shut your device off as soon as you can when failure symptoms occur. Do not attempt to recover your own data; digital storage devices are sensitive, and you may accidentally cause additional damage by running software or by simply booting your computer. Instead you'll want to contact us for assistance and to help you recover data. Detroit computer users like yourself should also know not to use their computers. Instead, keep the system powered off until you can speak with a data recovery specialist.

Our engineers can perform a full evaluation to provide you with a turnaround estimate and other important case information. When in need of our hard drive repair services, you can drop your device off at our Detroit office, and we offer pick-up services for our 24/7/365 emergency data recovery option.

Our Hard Drive Data Recovery Technology

At Secure Data Recovery Services, we know the importance of strong security controls and advanced technology when it comes to data recovery. Detroit business can rest assured in the knowledge that we invest heavily in our hard drive data recovery facilities in order to maintain our high recovery rates.

Secure Data Recovery Services was the first company to establish a certified Class 10 ISO 4 Cleanroom. This is a dedicated environment that allows us to safely treat physically damaged media when performing our data recovery services in Detroit, Michigan. Our engineers engage in ongoing training, and our unique team-based approach allows for creative solutions to complex data loss scenarios.

As a hard drive data recovery business, we also invest in state-of-the-art security systems. Secure Data Recovery Services was the first data repair company in Michigan to earn a SSAE 16 Type II certification. We hold full compliance certifications for HIPAA, FERPA, PCI-DSS and various other federal privacy laws.

When you need fast data recovery, reliable data tape repair, or expert RAID services, Secure Data Recovery Services offers the best option in Detroit. We offer data recovery for every type of media regardless of operating system or failure scenario, and as a certified company, our specialists are ready to help you restore mission-critical files. To schedule a visit to our Detroit facility or for a comprehensive overview of our service offerings, contact our customer service team today.

Customer Reviews

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Average Rating:
Total: 13 Review(s)

This service was rated 5.0 out of 5.0 based on 13 review(s)

  • Very satidifed with recovery

    Reviewed on Apr 26 2017

    Rob and the team at Secure Data did an excellent job of communicating during the recovery process. They recovered over 99% of my data from a bad hard drive. All data was provided on an easy to use USB hard drive. Very easy.

    Authenticated Grand Blanc, MI
  • Alec, Got all data back and user is so happy!

    Reviewed on Apr 18 2017

    Alec was so great. He was so professional and walked me through every detail of the process and he kept me informed along the way. Hopefully, I won't come across this situation again, but if I do or anyone else does I know where to send them! Excellent job!

    Authenticated Canton, MI
  • The best

    Reviewed on Apr 10 2017

    I'm a photography student and keep a lot of important work on my external hard drive. Something went wrong and secure was able to work with me and get back all my data without a single corrupted file. My Rep Chris couldn't have been more helpful and reassuring. Simply the best customer service experience I have ever had. I would recommend this company to anyone who needs their data recovered.

    Authenticated South Lyon, MI
  • 100% Recovered

    Reviewed on Feb 23 2017

    I just got my new hard drive with 100% of my retrieved data in the mail today. What a joy it was to plug it into my computer, and to see 15 years worth of digital photos spring back to life. Thanks Jeremy, and all the experts at Secure Data Recovery, for all that you guys do.

    Authenticated Holland, MI
  • Full RECOVERY!!

    Reviewed on Feb 3 2017

    All I can say is thank you. Our computer went down over the holiday. System fatal error. Hard drive dead. The worst part of this is I had a back up drive attached to the computer with all files backed up and that drive went bad as well, so we had a serious dilemma on our hands. 17 years of photos, videos, music and documents gone. I took the computer to a local source to see if they could recover the data. They were unable to do so. I went online to search for a company that would be able to recover the data. I found Secure Data Recovery. I called them up and Fred walked me through all the steps. He made me feel comfortable with the situation. I sent them the drive and within a couple of days they were able to confirm that recovery was possible. Fortunately they were able to recover 100% of my data!! Communication from Fred was great. He was always on top of the situation. I always thought of myself as being prepared, but even being prepared with a backup drive was not enough in this case. If something like this happens again I will feel a little more at ease knowing that Secure Data Recovery is there if I need them. Thanks again to Fred and the team for saving 17 years of memories

    Authenticated Bruce Township, MI
  • Great Service, Great Turn Around Time

    Reviewed on Oct 25 2016

    The service we received from Mitchell and the team at Secure Data Recovery was great. We were in a panic due to our lost data and from the moment we contacted them we were put at ease. We were told that if the data was recoverable they would get it back to us and they did. Any time we asked for an update we were notified with a quick response and timing on the data recovery. I would recommend Secure Data Recovery to anyone who is in need of this service.

    Authenticated Marine City, MI
  • All Data Recovered

    Reviewed on May 17 2016

    A very professional and communicative company that kept me up to speed the entire way. Their team is great. All my data was recovered off a bad external hard drive (well, out of 31,000 files they were unable to retrieve 2 files, which is 99+%). Alec was a great CS representative. If I ever experience another data loss event, I would contact nobody else. These guys are top notch. A+

    Authenticated Rochester, MI
  • Rob Anderson, Account Rep

    Reviewed on Apr 30 2016

    When my computer crashed, I was horrified. I thought that all of my business and personal data was lost. I took the computer to the local electronics company which had a tech squad. They told me my data was probably lost, but if I wanted them to attempt a data recovery, it would probably cost from $1,500 to $4,000, take several weeks and I would have to pay the first $500 up front, with no guarantee of any data recovery.
    I decided to search for another data recovery service and found Secure Data Recovery Services. Rob Anderson, the Account Rep, informed me that they were the leading data recovery service, asked me to forward the computer hard drive to them for assessment and assured me there would be no upfront charges and that the initial assessment would be completed in a timely manner. Additionally, he explained there would be no charges if there was no data recovery and that I would get to review all data recovered before there would be any charges.
    I was very pleased with the services performed by Secure Data recovery Services. They were able to recover 100% of my data. All of my interaction with the company was very professional. They setup an account for me on their website where I was able to track their progress each step of the way. The entire process was completed in a timely manner at a cost that was about 30% of the amount that I was original quoted by the local electronics company.

    Authenticated West Bloomfield, MI
  • second to None

    Reviewed on Mar 24 2016

    Mar 24, 2016 9:22 AM

    I am a retired Navy Cryptologist, my story is I have corrupt data on my NAS drive that contained pictures from my 9/11 deployment that is irreplaceable to me. I called Secure Data Recovery for help. Chris McMacken answered at the other end. I explained that I went to another company and after waiting 4 weeks just to find out that they couldn't do anything for me. Chris explained in detail the entire process and was confident that they could retrieve that data. He then within minutes sent me an email with a customer service number assigned to me. I dropped off the drive and the NEXT day they sent me an email confirming that it was in their hands and diagnose with the problem and a solution. A quote was given and the scope of work needed. The entire process was painless and flawless.

    Secure Data Recovery and Chris McMacken is a credit to themselves and their work. They take their customers and business to a whole new level. The customer service was second to none.


    United States Navy (Retired)

    CTR3 AJ Jensen

    Authenticated White Lake, MI
  • 91% of my drive was recovered

    Reviewed on Mar 15 2016

    I am a mom of 4 kids. I try to back up files regularly but you know that sometimes life gets in the way. When moving our computer, I was holding our 2TB external hard drive and PC, and the drive slid to the carpet. I thought nothing of it. When plugged back in, it was not recognized. I called my IT guy, he said the drive was dead. I researched many companies with clean rooms, and Secure Data recovery seemed to be the best for the job. Plus I liked that they had numerous locations, one being a few hours away instead of across the whole US. Jeremy Provchy called me immediately after submitting a request for a quote online. He answered all of my questions over the phone and I felt confident that Secure Date company was the way to go. During the recovery process, he answered my emails pretty much immediately. That kept my mind at ease. Thank you Jeremy!

    I was able to get 91% of my files back. I wanted all of them, obviously, but there was physical damage to the drive so it was not possible. I feel confident that if I would went with a different company, I would have gotten less recovered and regretted not sending my drive to the best company from the get-go. I am very thankful that they were able to help me recover 3 years and more of pictures and videos of my children. And lesson learned, I plan to use an automatic back-up so this will never happen again. But if it does, I would send my drive back into Secure Date Recovery for sure!!

    Authenticated Macomb, MI
  • Full Recovery, Cheers Alec!

    Reviewed on Nov 19 2015

    You never want to have the feeling I had back in October. One evening I went to work on my taxes and book keeping and my computer wouldn't boot. I had been meaning to make a backup and never got around to making a current one. I tried to recover my data to no avail, and felt that it must be a hardware issue. I called/emailed Secure Data Recovery and spoke with Alec. He was very informative and honest about the recovery process. I knew that the 10 months of data I had was very valuable to me and I needed to make sure I had a responsible company working on my data. Alec was very polite and reassuring and kept me informed every step of the way through the process. As he indicated, with in a couple of days I understood the root cause of the issue and the next course of action needed to address my data recovery. I was able to get a complete recovery of my data and I know I will be performing a real time backup on my data. However, not knowing when a major issue will occur, it is good to know of a company and representative like Alec has the ability to correct your issues in a calm professional manner. Cheers to Alec and the Secure Data Recovery team!

    All my best,

    Joseph M. Huk, Jr.

    Authenticated Adrian, MI
  • Partial Recovery

    Reviewed on Nov 2 2015

    The hard drive on my 5 year old laptop suddenly died and I hadn't backed-up my data in 6-months. I needed some of the files from that hard drive so I started looking for help. The only legitimate source i found was Secure Data Recovery. They were very professional and helped me recover my data. Thanks again!

    Authenticated Bloomfield, MI
    Thank you Brandon, I am glad that we were able to get everything back for you, please keep us in mind if you or anyone else you know is in need of our services.

    by Customer Care Representative on Nov 3 2015

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