Certified Hard Drive Recovery in Detroit, Michigan

Secure Data Recovery Services offers professional hard drive data recovery, data tape repair, RAID repair, and other professional services for storage media through our office in Detroit. 

We are a leading provider of data recovery services in Detroit, Michigan. We pride ourselves in our ability to provide reliable data recovery Detroit can depend on.

Detroit, MI - Office Location

Secure Data Recovery Services in Troy, MI
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
3295 Rochester Rd
Troy, MI 48083
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 10AM - 6PM
Sat: 10AM - 4PM
After Hours:
Emergency Services Available 24x7
Secure Data Recovery Services in Troy, MI
SSAE 18 Type II Audited Authorized Drop-Off Location
Secure Data Recovery Services
100 W Big Beaver Rd. Suite 200
Troy, MI 48084
Authorized Drop Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Emergency Services Available 24x7

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

We adhere to all of the Better Business Bureau’s standards for full accreditation with an A+ rating.

BBB Accredited Company

BBB of Michigan - Accredited Company with an A+ Rating

The BBB establishes guidelines for fair, ethical relationships between customers and businesses. We have always followed BBB standards, and our record of success is detailed in our company review.

» Verify our current BBB Rating

Known as Motor City for its prominent role in automotive manufacturing, Detroit has benefited in recent years from a diversified economy based on entertainment and technology. The city is now home to a vibrant arts community, and several major Fortune 500 businesses are headquartered here. By establishing our local office and providing data recovery and other vital services, Secure Data Recovery Services contributes to Detroit's growing business community.

Some of the advantages of Secure Data Recovery Services include:

  • No-recovery, no-charge guarantee
  • Experienced and professional data recovery engineering staff
  • Advanced facilities with dedicated data repair technology
  • Overall recovery success rate of 96 percent
  • Free evaluations for standard data recovery cases and a free quote
  • RAID repair, data tape repair, and other specialized services

Data loss can drain a business' resources and leave personal computer users without access to essential files, leaving them in need of data recovery. Detroit turns to Secure Data Recovery Services for a solution in situations like this. Secure Data Recovery Services offers the most reliable options in Detroit, and our specialists are standing by to help you plan your disaster recovery. To get started, contact our customer service team by phone or online or visit our Detroit office today.

What to Do When a Digital Storage Device Stops Working

Media failures can occur at any time and leave you in need of services including, but not limited to, RAID data recovery. In order to avoid accidental damage, you need to take immediate steps when you notice symptoms of a serious mechanical or logical issue.

Common symptoms of data loss include:

  • Visible damage to the printed circuit board
  • Unusual noises
  • Error messages indicating bad sectors or file corruption
  • Computer does not recognize attached media
  • Disappearing or unreadable files
  • Extremely slow read/write operations

Shut your device off as soon as you can when failure symptoms occur. Do not attempt to recover your own data; digital storage devices are sensitive, and you may accidentally cause additional damage by running software or by simply booting your computer. Instead you'll want to contact us for assistance and to help you recover data. Detroit computer users like yourself should also know not to use their computers. Instead, keep the system powered off until you can speak with a data recovery specialist.

Our engineers can perform a full evaluation to provide you with a turnaround estimate and other important case information. When in need of our hard drive repair services, you can drop your device off at our Detroit office, and we offer pick-up services for our 24/7/365 emergency data recovery option.

Our Hard Drive Data Recovery Technology

At Secure Data Recovery Services, we know the importance of strong security controls and advanced technology when it comes to data recovery. Detroit business can rest assured in the knowledge that we invest heavily in our hard drive data recovery facilities in order to maintain our high recovery rates.

Secure Data Recovery Services was the first company to establish a certified Class 10 ISO 4 Cleanroom. This is a dedicated environment that allows us to safely treat physically damaged media when performing our data recovery services in Detroit, Michigan. Our engineers engage in ongoing training, and our unique team-based approach allows for creative solutions to complex data loss scenarios.

As a hard drive data recovery business, we also invest in state-of-the-art security systems. Secure Data Recovery Services was the first data repair company in Michigan to earn a SSAE 18 Type II certification. We hold full compliance certifications for HIPAA, FERPA, PCI-DSS and various other federal privacy laws.

When you need fast data recovery, reliable data tape repair, or expert RAID services, Secure Data Recovery Services offers the best option in Detroit. We offer data recovery for every type of media regardless of operating system or failure scenario, and as a certified company, our specialists are ready to help you restore mission-critical files. To schedule a visit to our Detroit facility or for a comprehensive overview of our service offerings, contact our customer service team today.

Customer Reviews (44)

Average Rating:

This service was rated 5.0 out of 5.0 based on 44 review(s)

  • Reviewed on May 21 2021  |  Livonia, MI

    Saved the data!

    We had both drives in a RAID 1 fail on a server. After working with Dell and determining the array was a loss, we shipped the drives to Secure Data Recovery to see if they could savage the data that was lost since our last solid backup.

    Tim our rep was great and with 24/7 service, the drive was overnighted, delivered on a Saturday and we had a positive diagnosis Saturday afternoon.

    Unfortunately due to phone issues at Secure Data Recovery, we were unable to get ahold of anyone again until the following Monday, costing us an additional 36 hours; but as soon as we were able to reconnect, they got on the job, worked through the night and were able to successfully recover all the data that we needed from the drives and get it back to us.

    Overall couldn’t be happier with the result and will contact again should something like this ever happen again.

  • Reviewed on Apr 21 2021  |  Flushing, MI

    Thank you for saving my data!

    My backup hard drive containing all of the raw video and audio clips for my YouTube videos stopped working, and I had foolishly failed to keep a redundant backup. I thought I had lost over a year and a half of data! But I contacted Secure Data Recovery, and Anthony Lupica worked with me to provide an estimate and keep me updated on the status of the project. He did a great job, and even though it ended up costing me way more than the initial estimate (not his fault, the drive was that badly damaged and needed the extra effort), they were able to recover 100% of my files! Whew! I''m now keeping multiple backups, so I hope I never have to use a service like this again, but if I do, it will be Secure Data Recovery. Thanks, guys!

  • Reviewed on Apr 20 2021  |  Kingsford, MI


    I was nervous to send my external drive anywhere, but after my initial conversation with Tim R. I felt much better. He kept me apprised for every step. He told me what the problems were and what my options were. He explained it to me in a way that was easy to understand & didn''t make me feel stupid. can it be expensive... yes, but if it wasn''t for Secure Data Recovery I would have lost about 18 years of memories from my life! Thank you. I would highly recommend them.

    Lisa S.

  • Reviewed on Apr 8 2021  |  Union City, MI

    Data Recovery

    Timothy Ruton was very much on the ball with support and service and reduced service time and cost to a minimum! Gret job and thanks for all the help and assistance!!

  • Reviewed on Mar 30 2021  |  Macomb, MI

    HDD Data Recovery

    I called Secure Data Recovery when my external hard drive failed. The process was simple and seamless. Timothy Rutan was my single point of contact from my initial inquiry until the end of the process. I appreciated the fact that he communicated status every step along the way. And in the end, they were able to recover 100% of the data from my failed drive. Great customer service and excellent work by the technicians who recovered my data.

  • Reviewed on Feb 25 2021  |  Canton, MI

    Great Job by Anthony Lupica

    A previous data recovery company said my laptop hard-drive was a 100% loss. I thought I will give it a second chance and got in touch with Anthony. Very professional, fast and well informed communication. After reviewing the drive, Anthony mentioned that it is possible to retrieve some data. I was very hopeful, and the engineers were able to retrieve almost all the data I was specifically looking for.
    In fact, I told my IT team to work with secure data in the future, if other employees faced data loss.

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