24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Secure Data Recovery Services in Baltimore, Maryland

Certified Hard Drive Recovery Services in Baltimore

Secure Data Recovery Services provides media repair, computer forensics, and data recovery services in Baltimore, Maryland, through an easily accessible local office. 

With advanced security and an overall success rate of 96 percent, we provide the best options for local businesses and personal computer users.

Baltimore, MD - Office Location

Secure Data Recovery Services in Baltimore, MD
SSAE 18 Type II Certified Authorized Drop-Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Secure Data Recovery Services
100 International Drive 23rd Fl
Baltimore, MD 21202
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week
Secure Data Recovery Services in Baltimore, MD
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
769 Washington Blvd
Baltimore, MD 21230
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 6PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

We maintain a fully equipped laboratory in Baltimore, offering quick, reliable service for all of the area’s data recovery needs. See some of our featured data recovery services below.

In order to offer you the highest standard of consumer confidence, we maintain full accreditation with the Better Business Bureau.

BBB Accredited Company

BBB of Baltimore Accredited Company with an A+ Rating

Maryland’s consumers depend on the BBB to report on business practices across the state. Read the details of our A+ rating with the BBB in this detailed company review.

» Verify our current BBB Rating

Baltimore is the largest city in Maryland, and its growing economy relies heavily on information technology. Data loss can present serious challenges for Baltimore residents, but our teams can repair any damaged computer system, achieving full data recovery. Prospective Baltimore clients can take advantage of fast turnaround times with our local facilities.

All of our standard data recovery services feature free diagnostics. Before our teams begin to work on your case, we will analyze your media failure to provide you with a full price quote and turnaround estimate.

We can treat all media failure scenarios, including:

  • Hard drive crashes and electronic failures
  • Failed servers and RAID arrays
  • Damage from viruses and malicious software
  • Flood and fire damage
  • File deletion and user error
  • Physically damaged solid-state drives, data tapes, and more

In addition to data recovery, we offer an advanced set of additional resources for local businesses. Secure Data Recovery Services provides computer forensics, electronic discovery, data tape repair, and RAID data recovery in Baltimore. Contact our customer service team for more information or to set up risk-free diagnostics.

Advanced Technology for Safe Data Recovery Services

Data recovery is a specialized service, and Secure Data Recovery Services has established a reputation as an industry leader by investing heavily in new technologies. We were the first provider of hard drive repair services in Baltimore to build and maintain a certified Class 10 ISO 4 Cleanroom, which provides essential protection during hard drive repair and RAID repair procedures. Our research department also develops proprietary tools for fast and accurate results.

Secure Data Recovery Services holds a number of credentials for our security systems, including SSAE 18 Type II certification and compliance certifications for HIPAA, PCI-DSS, and FERPA. We specialize in data recovery, and our teams engage in ongoing training programs in order to treat new failure scenarios effectively.

We proudly provide a guarantee with every data recovery: Baltimore clients do not pay any type of service fee if we do not restore access to your most important files. When coupled with our comprehensive diagnostics, our no-recovery, no-charge guarantee allows for a risk-free case process. Our Baltimore data recovery office also provides fast access to our services, and we can recover many cases in less than a day through our exclusive 24/7/365 emergency option.

What to Do When a Computer System Fails

To prevent your system from taking on serious damage, you should treat failure symptoms seriously. If your device makes unusual noises or if you notice any signs of physical damage, you should shut it down immediately to prevent internal components from taking damage. Likewise, you should shut down your computer system if you notice file corruption or if you accidentally delete data. This will preserve your media, allowing for the best possible chances of a full recovery.

Make a list of failure symptoms and contact a professional data recovery provider as soon as possible.

Reasons to use our Baltimore hard drive data recovery office:

  • Fast turnaround options and 24/7/365 same-day emergency services
  • Local drop-off and pick-up for faster results
  • No-recovery, no-charge policy
  • Free diagnostics and flexible rates
  • An overall success rate of 96 percent
  • Advanced resources for RAID data recovery and server repair
  • Support for all operating systems and device types

When you lose data from a hard drive, RAID array, solid-state drive, or any other digital device, you need qualified help from a professional provider. Secure Data Recovery Services offers the best resources for data recovery, hard drive recovery, and file repair.

Our teams have decades of combined experience, and with numerous credentials and certifications, we offer better security than any other company. Most importantly, our policies protect our clients from unnecessary expenses; every standard case includes a risk-free media analysis and free quote, and our no-recovery, no-charge policy guarantees that you don't pay unless we recover data.

Customer Reviews (32)

Average Rating:

This service was rated 5.0 out of 5.0 based on 32 review(s)

  • Reviewed on Jul 27 2020  |  Laurel, MD

    Great customer service

    My Macbook bugged out and I knew I wanted to ensure I could retrieve all of my data before taking it to Apple (as they said they don''t do data recovery) so I took to Google and found these Apple-certified folks. The process is extremely streamlined and easy, even in times of pandemic. Elijah Robinson did a fantastic job guiding me through the process, was extremely quick to respond to emails, and was a very pleasant person to work with overall. Best customer service I''ve ever had!
    I would definitely recommend this company to anyone looking for a reliable data recovery service.

  • Reviewed on Jul 2 2020  |  Millersville, MD

    Great Service

    I contacted Secure Data Recovery regarding an external hard drive that had stopped working. I was quickly contacted by Eli who clearly explained the process of getting the drive sent to them and what would happen at each step of their analysis. Eli kept me informed of my options as the work continued and quickly answered all my questions. Hopefully I won''t have to deal with an issue like this in the future, but if I do I''ll be confident I can contact them for courteous and professional assistance.

  • Reviewed on Jun 9 2020  |  Hyattsville, MD

    A Great Service

    I had to send in a hard drive to be repaired and their fast and friendly service was exactly what I needed to get the job done. If you need to recover some data, don''t wait.

  • Reviewed on Feb 24 2020  |  North Potomac, MD

    Excellent Customer Service

    My consultant Eli Robinson did a terrific job walking me through the process of data recovery, and, was very upfront regarding the associated costs should I choose to proceed, or not, with data recovery. And while I didn''t move forward with data recovery, Eli''s transparency throughout the process was very appreciated.

  • Reviewed on Nov 4 2019  |  Milton, DE

    Complete Data Recovery

    I lost valuable genealogy information and pictures. All data was restored and I was personally walked through the entire process by customer service rep Elijah ! Great experience and would recommend to anyone needing this type of assistance!

  • Reviewed on Oct 21 2019  |  Ijamsville, MD

    Eli Was Great to work with!

    Eli was very friendly and clearly explained the process to recover our data - highly recommend!

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