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Secure Data Recovery Services in Baltimore, Maryland
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Certified Hard Drive Recovery Services in Baltimore

Secure Data Recovery Services provides media repair, computer forensics, and data recovery services in Baltimore, Maryland, through an easily accessible local office. 

With advanced security and an overall success rate of 96 percent, we provide the best options for local businesses and personal computer users.

Baltimore, MD - Office Location

Secure Data Recovery Services in Baltimore, MD
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
100 International Drive 23rd Fl
Baltimore, MD 21202
1-410-558-6933
Office Hours:
Mon-Fri: 9AM - 5PM


After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

We maintain a fully equipped laboratory in Baltimore, offering quick, reliable service for all of the area’s data recovery needs. See some of our featured data recovery services below.


In order to offer you the highest standard of consumer confidence, we maintain full accreditation with the Better Business Bureau.

BBB Accredited Company

BBB of Baltimore Accredited Company with an A+ Rating

Maryland’s consumers depend on the BBB to report on business practices across the state. Read the details of our A+ rating with the BBB in this detailed company review.

» Verify our current BBB Rating

Baltimore is the largest city in Maryland, and its growing economy relies heavily on information technology. Data loss can present serious challenges for Baltimore residents, but our teams can repair any damaged computer system, achieving full data recovery. Prospective Baltimore clients can take advantage of fast turnaround times with our local facilities.

All of our standard data recovery services feature free diagnostics. Before our teams begin to work on your case, we will analyze your media failure to provide you with a full price quote and turnaround estimate.

We can treat all media failure scenarios, including:

  • Hard drive crashes and electronic failures
  • Failed servers and RAID arrays
  • Damage from viruses and malicious software
  • Flood and fire damage
  • File deletion and user error
  • Physically damaged solid-state drives, data tapes, and more

In addition to data recovery, we offer an advanced set of additional resources for local businesses. Secure Data Recovery Services provides computer forensics, electronic discovery, data tape repair, and RAID data recovery in Baltimore. Contact our customer service team for more information or to set up risk-free diagnostics.

Advanced Technology for Safe Data Recovery Services

Data recovery is a specialized service, and Secure Data Recovery Services has established a reputation as an industry leader by investing heavily in new technologies. We were the first provider of hard drive repair services in Baltimore to build and maintain a certified Class 10 ISO 4 Cleanroom, which provides essential protection during hard drive repair and RAID repair procedures. Our research department also develops proprietary tools for fast and accurate results.

Secure Data Recovery Services holds a number of credentials for our security systems, including SSAE 16 Type II certification and compliance certifications for HIPAA, PCI-DSS, and FERPA. We specialize in data recovery, and our teams engage in ongoing training programs in order to treat new failure scenarios effectively.

We proudly provide a guarantee with every data recovery: Baltimore clients do not pay any type of service fee if we do not restore access to your most important files. When coupled with our comprehensive diagnostics, our no-recovery, no-charge guarantee allows for a risk-free case process. Our Baltimore data recovery office also provides fast access to our services, and we can recover many cases in less than a day through our exclusive 24/7/365 emergency option.

What to Do When a Computer System Fails

To prevent your system from taking on serious damage, you should treat failure symptoms seriously. If your device makes unusual noises or if you notice any signs of physical damage, you should shut it down immediately to prevent internal components from taking damage. Likewise, you should shut down your computer system if you notice file corruption or if you accidentally delete data. This will preserve your media, allowing for the best possible chances of a full recovery.

Make a list of failure symptoms and contact a professional data recovery provider as soon as possible.

Reasons to use our Baltimore hard drive data recovery office:

  • Fast turnaround options and 24/7/365 same-day emergency services
  • Local drop-off and pick-up for faster results
  • No-recovery, no-charge policy
  • Free diagnostics and flexible rates
  • An overall success rate of 96 percent
  • Advanced resources for RAID data recovery and server repair
  • Support for all operating systems and device types

When you lose data from a hard drive, RAID array, solid-state drive, or any other digital device, you need qualified help from a professional provider. Secure Data Recovery Services offers the best resources for data recovery, hard drive recovery, and file repair.

Our teams have decades of combined experience, and with numerous credentials and certifications, we offer better security than any other company. Most importantly, our policies protect our clients from unnecessary expenses; every standard case includes a risk-free media analysis and free quote, and our no-recovery, no-charge policy guarantees that you don't pay unless we recover data.

Customer Reviews

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Average Rating:
5.0
Total: 13 Review(s)

This service was rated 5.0 out of 5.0 based on 13 review(s)

  • I got my memories back

    5.0
    Reviewed on Sep 15 2017

    Secure Data Recovery helped me out in a major way when I dropped my hard drive and nearly lost over 800GBs of memories in pictures, videos, music, and college assignments. They were able to recover it all and send it out to me on a brand new hard drive, with all of the files and folders in the exact same places. The recovery took some time and was pricey, but the customer service was excellent. My rep Alec kept me informed every step of the way and I was able to reach him via email or over the phone with any questions and concerns I had. I would definitely recommend SDR if you absolutely need to get your data back!

    Authenticated Silver Spring, MD
  • Exceeded Expectations

    5.0
    Reviewed on Sep 2 2017

    I had a 5TB external hard drive die on me after 6 months of ownership... I lost back-ups to over 10 years of family photos, home video, music, movies... basically EVERYTHING! I'll admit that i wasn't very hopeful that the data could be recovered, but the guarantee from Secure Data Recovery meant that I wouldn't have to worry about paying if the data was gone forever. Rob Anderson replied immediately after I filed my first claim. 100% professional, always responsive and kept me up to date with the status of my drive. They even paid to ship it for free (something Seagate was going to charge me for!). The process went quick and within about a week I had everything back. I know it is a little cliche, but this was a lifesaver! I couldn't be happier that this worked out the way it did. I would definitely recommend this to anyone who has priceless data that they think is unrecoverable. It was completely worry and hassle free!

    Authenticated Pasadena, MD
  • Life saver

    5.0
    Reviewed on Aug 31 2017

    I spoke with Jeremy after having already convinced myself that I would never recover some important data. He was attentive and patient while I explained my situation. We also discussed the companies policies and without any pressure from Jeremy I decided that it was worth a shot. In the end, I got everything I needed back at a price that I thought was extremely reasonable considering their policies and guarantee. the turnaround was even better than I had hoped and enabled me to get my precious data back without having to cancel some important work revolving around the data I had lost. A real life saver for me. If you absolutely need your data recovered, don't hesitate for a second. Send them your drive and rest assured that it is in good hands.

    Authenticated Baltimore, MD
  • Great results - very professional

    5.0
    Reviewed on May 19 2017

    My hard drive crashed. Mechanical malfunction. All of our photographs, financial data, memories were on it and our backup had failed.
    I called Secure Data Recovery and spoke with Alec. He walked me through the whole process of getting my data back, including transferring it to a new HD and returning it to me. It was expensive but TOTALLY worth it. We got EVERYTHING back.
    The step by step process is technologically advanced, easy to use and super professional. I couldn't have been happier.

    Authenticated Cockeysville, MD
  • Positive Experience!

    4.5
    Reviewed on Apr 28 2017

    Jeremy was very fast to respond to any concerns and questions I had. SDR was able ot recover nearly all of my data, much to my delight. Before I found SDR, I had resigned myself to believing that everything on my drive was lost forever. I was pleasantly surprised when they told me they were able to pull the information off of the old broken hard drive.

    Authenticated Laurel, MD
  • Great Service and communication !

    5.0
    Reviewed on Apr 18 2017

    I recently had my hard drive fail. i do back up regularly, but there were a few files related to the kids that my wife wanted... that were not in the most recent back up set. So i took a chance that the data could actually be retrieved. I was surprised that the data was actually recoverable. I created a case number and it was assigned to Alec. He both called and emailed to communicate the process as well as my status. Great customer care Rep !!!!! ( Also need to give the techs credit for the great job in the actual data recovery)

    Authenticated jefferson, MD
  • Gertting My pictures

    5.0
    Reviewed on Feb 25 2017

    The external hard drive went on early retirement with disability. My mom inlaw was not very happy. I used Google to look for a data recovery service. The first one I chose was local and advertised a service for $300. dollars. but I could not find an address. only a post office box.. Secure Data Recovery had a local address and phone number. to call and I was able to talk to a human ( ROB ANDERON) in this voice mail world. He was my contact thru the entire process.. Secure Data was able to recover ALL pictures on old drive and restore them to new drive . inlaw is very happy. Thanks to everyone involved.

    Authenticated Randallstown, MD
  • Excellent Customer Service

    5.0
    Reviewed on Jan 18 2017

    Jeremy was wonderful to work with. He was honest and direct about the ability of SDRS to recover my work data from a flash drive. He kept me well informed and they were able to recover my files and documents. I would use them again in a heartbeat!

    Authenticated Owings Mills, MD
  • Great Customer Service

    5.0
    Reviewed on Nov 14 2016

    Go here first! I attempted to recover files from my HDD on my own and damaged the data further. Trust me, leave it to the professionals; fixing a damaged drive is not a DIY project. Jeremy was a great help, and very quick to respond for any questions or updates we had throughout the recovery process.

    Authenticated Silver Spring, MD
  • Data Recovery On Major External Hard Drive

    5.0
    Reviewed on Nov 2 2016

    I own a Photography Agency in Maryland. Upon returning from vacation I discovered that the motor had stopped on one of my major external hard drives. I called Secure Data and was instructed to send drive to them for analysis. Though it was an expensive recovery, Secure Data was able to recover 100% of data. They were fast, professional and were available through the whole process. My representative, Mitchell, did an outstanding job keeping me updated through the entire process. The files which were crucial to my clients as well as my business, were fully recovered and sent back to me on a drive formatted to my system. I would recommend Secure Data to anyone experiencing similar hard drive issues. It would have been a great deal of money to put out all at once for my small business but Mitchell was able to set me up with a payment plan which made the transition a lot smoother and the payments were affordable. Again, I would recommend zsrvure Data because of a job well done.

    Authenticated Rising Sun, MD
  • Great job!

    5.0
    Reviewed on Oct 12 2016

    Unfortunately we suffered a catastrophic drive failure on one of our servers. SDR was able to recover all of our data and expedited the information back to us in time to meet our deadlines. Alex was very responsive and kept track of the progress. I would recommend SDR to anyone that needs this service.

    Authenticated Rosedale, MD
  • Alec sakenes for president!!!

    5.0
    Reviewed on Mar 23 2016

    When I say this guy goes over and beyond he does just that .. I'm nobody special but even on Alec's vacation I still received notifications and updates on my hard drive .. He answered all my questions , I felt comfortable an assured I came to the right place By far the best customer service rep I ever ran across .. I appreciate everything Alec and Secure Data !

    Authenticated Catonsville, MD

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