24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Data Recovery in El Paso from an Industry Leader

Professional Data Recovery in El Paso, TX

Secure Data Recovery has been helping the people of El Paso with their failed media for over a decade. Our experienced engineers boast an overall 96% success rate and can work on all devices and operating systems. We offer high-quality data recovery service to ensure you get your data back.

Secure Data Recovery Services in El Paso, TX
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
3500 N Mesa St, Suite E
El Paso, TX 79902
1-800-388-1266
Walk-in Hours:
Mon-Fri: 10AM - 5PM
Sat: 10AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Secure Data Recovery Services in El Paso, TX
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
9930 Dyer Street, Suite A
El Paso, TX 79924
1-800-388-1266
Walk-in Hours:
Mon-Fri: 10AM - 5PM
Sat: 10AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week
Secure Data Recovery Services in El Paso, TX
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
300 N Resler Dr suite F
El Paso, TX 79912
1-915-331-4414
Walk-in Hours:
Mon-Fri: 9AM-6PM
Sat: 10AM-3PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

With over 680,000 residents, El Paso is the 22nd largest city in the United States. The residents enjoy many of the city’s attractions including the El Paso Zoo, El Paso Museum of Art, and the Franklin Mountains State Park. The city has a thriving business community with the top businesses being the University of Texas El Paso and Las Palmas Medical Center. Whether you are a resident using your phone to take pictures at the museum or a company using a RAID storage system, Secure Data Recovery is there to help the people of El Paso with all their recovery needs.

Featured Services

Whether you need recovery on a laptop hard drive, SD Card, or any other media types, our engineers are ready to help. See all of the featured services we offer below:

Certified Service

We have the most certifications of any data recovery company in the industry. Our facilities and company as a whole are audited on a regular basis by a third-party company to ensure we are meeting industry standards. Here are just some of our certifications and security measures:

  • SSAE 18 Type II
  • Class 10 ISO 4 Cleanroom
  • GSA Approved Contractor Status
  • Privacy Shield Certified
  • HIPAA Compliant

Reliable Customer Service

Our customer service representatives are available 24/7 to answer your call, start a case, and answer any questions about the recovery process. We offer free diagnostics for your damaged device and will give a price quote and estimated turnaround time after examining the media. Our service levels include emergency service with an average turnaround time of 48 hours.

We invest heavily in our R&D department to discover new recovery methods for existing and emerging media. Engineers also create proprietary tools that can retrieve data from all media types and operating systems including Mac, Linux, Windows, and more. Our dedication to excellent recoveries and high standard of service has earned us an A+ with the Better Business Bureau.

BBB Accredited Company

BBB Accredited Company with an A+ Rating

You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.

» Verify our current BBB Rating

Choose the Best Data Recovery in El Paso

Our experienced engineers have seen every type of failure scenario for media including:

  • Fire and Water Damage
  • Virus Attack
  • Hard Drive Platter Damage
  • Accidental Deletion
  • And More

If your media has experienced data loss due to any of the above reasons, immediately power down the device to avoid further damage. Call the experts at Secure Data Recovery to start your case at 1-800-388-1266.

Customer Reviews (2)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 2 review(s)

  • Reviewed on Jun 4 2018  |  Albuquerque, NM

    Amazing Results and Great Customer Service

    So I am a university student and dropped my external hard drive with all of my notes on it a week before finals week. The drive was no longer detectable and to put it lightly, I was panicking. I called Secure Data Recovery and got Luke Marrali as my representative. As I said, I was a mess, but Luke still took his time to work with me through different options and explain everything I needed to know about the process, the cost, and how long it would take. He was available to answer any of my questions and did so clearly, concisely, and promptly. I really am very thankful for his patience with me working through this whole ordeal. In the end, they were able to recover 99.9% of the data I had lost, which is more than I had originally thought possible. I highly recommend this if you need your data recovered. And again, Luke was amazing. Thank you again!

  • Reviewed on Jul 21 2017  |  El Paso, TX

    Chris McMacken has your back. I mean, your data.

    A few weeks back a close friend accidentally dropped an external drive to the floor. It broke. He called me because he has no technical expertise. When I arrived not only the drive would fail to open its contents on Windows, but I thought I heard a faint clicking inside. I turned the drive off and didn't want to plug it again to avoid more damage.

    I was disheartened. This drive contained very important files and there was no copy of them. So I take the drive home and make no promises. I, then, start shopping for data recovery services. I find the manufacturer of the drive offers data recovery services, but I notice they don't have very good reviews. I search some more and I find Secure Data Recovery. Solid five stars, certified by many manufacturers, own clean room, confidentiality agreements in place, highly recommended. Still a bit skeptical, I started my case on their web site. It was really easy and straightforward. I did not think more of it and I thought I would later decide what my next move would be when I got a call from these guys. It was Chris.

    Chris explained the process to me, what they would do to the drive, how would they diagnose the problem and what the next steps would be. Then he gave me a label to overnight my drive the them for evaluation, free of charge. At this point I was getting comfortable by the quality of service I was getting. I was not even a customer yet and here I have Chris calling, offering an overnight label and offering all kinds of explanations.

    So I eased my anxiety and sent the drive over. They got it next day and started working on it. In two business days they had good news: Data was partially recoverable and they had a quote. Before I agreed to the price I was given a chance to explore what data was recoverable and what was lost due to disk damage. My friend was lucky; it was only ~25GB out of ~500GB that was unrecoverable. In a few calls and emails we agreed to the price and the recovery work started.

    About ten days later the data was recovered and a brand new drive sent my way.

    I can't express enough how happy my friend was to see his data recovered. All the important information was there. His life work, no less.

    So I am taking the opportunity to thank all the people involved in my project, who I did not see but certainly worked hard and well. Most importantly, I want to thank Chris for his excellent customer service and attention. The level of communication and commitment to this project really helped easing the worries I initially had. He was there on every step paying attention and communicating.

    The services are top notch, and the customer service is not a bit less.

    I would definitively recommend this company.

Write a Review

Your Ratings *