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Secure Data Recovery Services in Cleveland, Ohio
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Data Recovery & Computer Forensics Services in Cleveland

Secure Data Recovery Services provides a reliable set of data recovery services for Cleveland computer users through an advanced local facility that specializes in professional data recovery. Cleveland clients should know that we specialize in data repair and that thanks to our state-of-the-art facilities, we recover data in 96 percent of the cases brought to us.

Like any manufacturer, for instance Cleveland's Lincoln Electric Holdings, Inc. may need our digital forensics service to protect trade secrets when violations are suspected. Our computer forensics capabilities, such as DVR reconstruction, may assist local law enforcement like the Cuyahoga County Sherriff's office to complete criminal investigations.

Cleveland, OH - Office Location

Secure Data Recovery Services in Highland Hts., OH
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
734 Alpha Drive Unit B
Highland Hts., OH 44143
1-440-740-3282
Office Hours:
Mon-Fri: 9AM - 5PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

At our Cleveland facility, we offer a varied set of services to help with most types of media and virtually any cause of data loss. See some of our featured data recovery services below.


The Better Business Bureau offers accreditation to companies that meet its requirements, and all of our locations are fully accredited with an A+ rating.

BBB Accredited Company

BBB of Cleveland, Ohio - Accredited Company with an A+ Rating

Cleveland consumers can trust businesses that bear the BBB seal. Our company review from the BBB details the standards that we maintain to keep our accreditation and our top rating.

» Verify our current BBB Rating

Local family law firms in Cleveland could benefit from our top-notch e-discovery services to meet FRCP guidelines and ensure thorough document searches, which we can back up with expert testimony.

Our teams have offered professional data repair to Ohio for years, and our offices make the process easy and hassle-free for Cleveland computer users. Whether you need hard drive data recovery, data tape repair, or any other professional media service, Secure Data Recovery Services has the technology and expertise to deliver results. We also provide free media evaluations, and all of our facilities offer free local pick-up.

To set up diagnostics for your device or for detailed information regarding any of our data recovery services in Cleveland, contact our customer service team today online or by phone.

What to Do When a Storage Device Fails

Secure Data Recovery Services offers free media evaluations for all of our Cleveland data recovery clients. We can quickly determine whether your system has recoverable data and return an evaluation report with an accurate price quote and turnaround estimate for our certified Cleveland hard drive data recovery services. Unlike other providers, we do not charge for standard data recovery evaluations, and we can directly analyze your media to give you the information that you need to make a recovery plan.

If you cannot read data on a digital device, you need assistance from trained data recovery experts. You should not take your computer to a computer repair shop, and you should never run data recovery software. Do not attempt to repair a malfunctioning device. By trusting the experts at Secure Data Recovery Services, you will ensure the best possible chances of a successful case result when you need to recover data. Cleveland individuals and businesses can be sure that these services are offered at the highest quality and with the utmost dedication, regardless of the client's particular need.

Our specialists can safely treat all types of media failure, including:

  • Physical hard drive failures and RAID failures
  • File corruption
  • Bad sectors
  • Unintentional file deletion and user error
  • Operating system and software issues
  • Fire and water damage
  • Virus damage, media decay, and more

We are proud to provide guaranteed results through each of our Ohio data recovery facilities. Our no-recovery, no-charge policy means that you never pay a service charge if our engineering teams cannot retrieve your most important files or if our hard drive repair services do not otherwise meet your needs.

Hard Drive Data Recovery in Cleveland

Secure Data Recovery Services maintains outstanding success rates for all devices. Our engineers have access to a certified Class 10 ISO 4 Cleanroom and other industry-leading technology, and by drawing on decades of combined engineering experience, we can find a way to treat virtually any device for which you need data recovery. Prospective Cleveland residents cannot find a better recovery service provider anywhere else. Moreover, large entities that need the most secure and the safest data recovery can always find it when they trust us.

Reasons to choose Secure Data Recovery Services:

  • Fast turnaround times and 24/7/365 emergency services
  • An advanced set of security credentials
  • SSAE 16 Type II certification
  • No-recovery, no-charge guarantee
  • Risk-free data recovery diagnostics
  • An overall success rate of 96 percent
  • RAID repair and other professional RAID services
  • Online case updates, local media pick-up, and more

When you need a fast resource for hard drive data recovery, data tape repair, and other advanced media services, we offer the best option in Cuyahoga County. Secure Data Recovery Services has a state-of-the-art hard drive data recovery laboratory, and when you send your media to one of our facilities, you always get excellent results with flexible pricing options for our data recovery services.

We serve most of our Cleveland data recovery clients through our local office, but we also have additional facilities in Columbus and Cincinnati. To set up a risk-free evaluation, obtain a free quote, or get more information on all of our options for data recovery in Cleveland and much more, call Secure Data Recovery Services today.

Customer Reviews

Sort by:
Average Rating:
4.9
Total: 41 Review(s)

This service was rated 4.9 out of 5.0 based on 41 review(s)

  • Exceptional Data Recovery - Chris McMacken!

    5.0
    Reviewed on Jun 13 2018

    Secure Data Recovery Services is the place to go if your hard drive crashes and you have years of photos! They were able to quickly recover all but one file of hundreds of GBs of data. Chris McMacken was exceptional! He explained what needed to be done and when to expect my data. I would highly recommend them.

    Authenticated Elgin, SC
  • Data Recovered!

    5.0
    Reviewed on Jun 8 2018

    Chris McMacken was so helpful and professional during the process to recover my data from an external hard drive. They were so efficient and Chris kept me aware of all the steps and expectations throughout the process which was super fast! Definitely recommend Secure Data Recovery!!!

    Authenticated Rockwell, NC
  • HD data recovery

    5.0
    Reviewed on Jun 5 2018

    Chris McMacken was very responsive from the start of my experience with Secure Data Recovery all the way until the end. Even though I decided not to utilize their services because my HD was so badly damaged that it was too expensive to recover it Chris remained courteous and respectful. Chris''s professionalism means that I will not hesitate to contact him if I need data recovery services in the future.

    Authenticated Chatham, NY
  • The Music is Back!!!

    5.0
    Reviewed on May 31 2018

    It is a fact that one of the major byproducts of our living in the digital age is data. The term seems like a cold bunch of ones and zeros, but it is so much more than that. It’s a JPEG of your 1st newborn with your wife and you smiling. It’s a collection of writings in DOC or TXT format that will become the next great American novel. It’s the music file that contains the song that you danced to at your wedding.

    We’re all told that it’s imperative to protect our data by backing up our hard drives. We all mean well but with so many things in the “to-do” list it gets relegated and procrastinated.

    I had off loaded all of my music (about 55K songs accumulated over several years) to a free up space on my Mac. I had intended to make a backup copy…see the “to-do” list above. If you’re like most music plays a big part of your life – playlists to run to, playlists for long drives and playlists to drink to. It’s always assumed that the music will play when and where we want it.

    Imagine my horror when I hit play and all of the songs had the dreaded “i” next to everyone! After the realization that my external drive had failed, I needed to find someone to help me recover the files if possible.

    The stars were aligned, and I found Secure Data and a very caring rep by the name of Chris McMacken. Their website is filled with information and their client list is impressive. I filled out the online form and crossed my fingers. It was later in the day, so I figured that I’d get an email with some next step instructions. Wrong! I got a call that day from Chris who explained the process. I was in luck and they had an office close by, so I was able to drive and drop off the crashed drive and a replacement.

    Until an examination is made there is no way to know the possibility of recovery and the cost of that recovery. Secure Data makes the examination at no cost, and they have state of the art facilities to ensure that any data that is on the disk is safe – dust is the kryptonite of hard drives – imagine the clean room they use at a high-tech commuter chip or maybe a James Bond villain’s secret lair.

    After the assessment, it was determined that the drive had a bad read/write arm and it could be repaired and the data transferred to the new drive…que Queen – We are the Champions!

    During this time Chris kept me up to date with both emails and calls. Chris is called your “Dedicated Account Representative” on the client portal. The word “dedicated” can be defined two ways - (1) exclusively allocated to or intended for a particular service or purpose or (2) of a person) devoted to a task or purpose; having single-minded loyalty or integrity.
    Chris is definitely the second definition. He really had empathy for my situation. It is clear that he viewed me as a real person and not just another name on a list. He listened and answered all my questions and concerns. He made me feel that I was their only client. He also was able to work out a price that softened the financial impact a bit and that was greatly appreciated.

    I am listening to Dave Brubeck playing Take Five as I write this – a timeless song released in 1959. Thanks Chris and Secure Data for saving it in 2018.

    Authenticated Brecksville, OH
  • My baby''s milestones were rescued!!!

    5.0
    Reviewed on May 31 2018

    Chris McMacken and Secure Data Recovery team always responded promptly from my first email.
    You saved my life, imagine how it felt for a mother to loose my 2 year photo and video tour of my baby''s first-year "firsts"? I never thought the recovery was actually possible, I called Chris from Mexico and sent my laptop immediatly hoping I could get all those memories back.
    All those baby''s milestones in how she played, learned, spoke and move are coming back to my eyes. I can''t believe it. I waited 4 years to save the money to do so, It was worth every penny; when I spoke to Chris I was convinced that Secure Data Recovery was the place, he kept me informed throughout the process, he made me feel that my data was in good hands, he explained to me in detail everything that was being done to rescue my priceless data.
    Than you Chris, thank you Secure Data Recovery team

    Authenticated Westin, FL
  • LG G4 phone

    5.0
    Reviewed on May 29 2018

    Thanks to Chris McMacken for cracking the code on this junky LG phone that froze up and held all my data hostage. This is a known problem with LG phones and Chris helped me get the data back.

    Authenticated Lafayette, LA
  • Company Saved!

    5.0
    Reviewed on May 23 2018

    Thank you to Chris McMacken for saving 2 years worth of business information and bringing back my company to operations. With a 1st ever hard drive failure and corrupt backup I reached out to Secure Data Recovery and had a quick response from Chris who was very understanding of the situation and provided excellent detail of the recovery process and was reassuring that the data was very likely recoverable. Communication was top notch with fast turn on email and voicemail regarding any questions I had with the process or payments. You hope to never need to have this type of service but when the need arises definitely call Chris and Secure Data Recovery,

    Authenticated Tipp City, OH
  • Great Job!

    5.0
    Reviewed on May 16 2018

    Working with Fred Wright was a breeze! He made the process seamless and painless. Notifying us quickly of their ability to restore the data and then actually restoring the data to a drive for us was a very satisfying experience. I''m glad I decided to use their services. Fred did an awesome job keeping us informed throughout the whole process. Highly recommend Secure Data Recovery.

    Authenticated Ceresco, MI
  • SD card help

    5.0
    Reviewed on May 11 2018

    I worked with Chris McMacken on recovering a damaged SD card. He was very professional and compassionate regarding the situation. I was in. He kept me up to date on what was being done and even though my card was not able to be fixed, working with him made the blow easier to take! Thank you Chris, keep up the good work!!! You Rock!

    Authenticated Anaconda, MT
  • Top Notch

    5.0
    Reviewed on May 10 2018

    Chris always responded promptly and professionally throughout the process, from my first query email to my last. He provided great explanation about the process and the procedure to getting my hard drive recovered. He worked as a liaison between me and Secure Data Recovery, making sure I understood their costs and services and letting them know what I needed. Result were everything promised and Chris was the quintessential tech/pub relations guy to work with.

    Authenticated Grover, WY
  • A life saver and worth every penny!

    5.0
    Reviewed on May 3 2018

    Chris McMacken and Secure Data Recovery saved my life, perhaps almost quite literally. After losing countless enormous work projects that I had foolishly failed to back up from a laptop hard drive that I assumed was completely dead and gone, Chris and the team of technicians rushed to help me on a tight timeline. They kept me informed throughout the process, tried to set my mind at ease that the challenge was in good hands, and returned ALL of my priceless data back to me on an unbelievably quick timeline. Even when the panic of waiting set in and I wrote to request an update on the status of my data recovery, Chris immediately responded with patience, understanding and reassurance and explained to me in detail everything that was being done to rescue my precious data.

    Beating myself up over my failure to back up my data was completely pointless...the only smart thing I did was entrust Chris and the Secure Data Recovery team to bail me out, and they accomplished that better than I ever could have hoped would be possible!

    Authenticated Leawood, KS
  • Lost Data Found!

    5.0
    Reviewed on Apr 24 2018

    We had a user''s hard drive crash and were not able to recover any of the user data with the tools that we had at my work. Secure Data Recovery was able to retrieve most of the data from the hard drive and the user was back up and running in very little downtime. Thank you Jeff Hart for walking me thru the process and reassuring me that your company Secure Data Recovery could get the job done for us.

    We will most definitely user Secure Data Recovery in the future.

    Authenticated Pittsburgh, PA

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