Certified Hard Drive Data Recovery Services in Louisville

Pleasantly Surprising Service!

When I reached out for data recovery my computer was completely unresponsive and I didn''t have anything backed up, which included (and most important to our family) all our photos as well as all the photos from our kiddo''s first 3 years of his life. I worked with Fred to figure out the issue and get all the data recovered. The team was able to fully recover all of my data, for less expensive that I originally thought and within a much quicker time frame that originally quoted. Fred was very helpful, very responsive and so helpful every step of the way -- even for a "non-tech person" like myself. I am 100% satisfied with this service and highly recommend it!

Data Recovery

I took two very old flash drives to Secure Data. They were able to recover all files from both drives. There was a slight problem with the initial recovery from one of them. Some files were showing recovered but were unreadable. I contacted Alec, and he was able to work with Secure Data''s engineers in getting those files recovered.

Elated and relieved

The computer repair store here said my hard drive was dead, and they were unable to get anything off it. I was sick. There were years of documents, pictures, recipes, and favorites I had no way of retrieving and couldn't stand the thought of losing. The store gave me a number for Secure Data Recovery, and I called. Nick Totarella was given the task of helping me. I can't imagine having anyone better to work with. He was reassuring, answered questions which had to make him roll his eyes, and kept me up to date with progress. The day I got the email saying they had been able to recover 100% I was elated and relieved. For whatever reason, I haven't been able to access the information, but Nick is sticking with me to make sure I do. That's service! Thank you Secure Data Recovery, and thank you, Nick!

Data Recovery

Losing 20 years of information on a hard drive is a scary thought so when I contacted Secure Data Recovery and got connected with Fred Wright I was immediately re-assured that there were high probabilities of recovering data.

The drop of process was easy and the time frame given to recover the data was reasonable.

You cannot put a price on this information so that is always a personal choice. Having agreed a number I was glad to see the new hard drive back as promised.

Did I get ALL my information back, unfortunately not, did I get some critical information back I needed yes. Would I ever go through this again, NEVER!

I have a peace of mind that the data I do have is secure and I know I would have no hesitation in recommending Fred and all at the Secure Data Team.

Best Regards

Sean O'Reilly
VP Global Biz Development

Data Recovery

We had all of the data recovered from Janet's phone, excellent service and results.

Very Helpful

I called Secure Data Recovery after one of my hard drives with important video files crashed. I was assigned to Alec Sakenes who was very helpful and responded promptly to all my emails. He answered all my questions and kept me in the loop on what was going on with my hard drive. Turns out all my files were recovered and are in the process of being shipped back to me right now. I would recommend Secure Data if something like this ever happens to you.

Laptop hard drive recovery

I had a laptop that the screen cracked. I removed the hard drive and contacted Secure Data Recovery to have my data recovered. Rob Anderson was my representative and he helped me with the process. It took about a week and everything on my laptop was put on an external storage hard drive that they sent to me in the mail. I'm not able to use this external hard drive as a backup so it works great. Rob was very friendly and helped me with any computer related and website related questions I had.

You made my Sick-in-the-Stomach go away!

Every day for six months I was physically ill to my stomach. My external hard drive containing 10 years' of family photos failed and I did not have them all stored elsewhere. (Yes, just like all of you, I had been planning to upload them to the cloud or copy to another drive, but who ever has time?) I researched companies online (after I decided the company Apple referred me to was out of my reach financially).

I looked for a personable, reliable, and affordable company. After reading a few authentic reviews about a helpful guy named Chris with Secure Data Recovery, I reached out. Chris answered all my questions, made be feel comfortable about turning over my broken, yet hopefully retrievable hard drive. I was not even aware they had a drop office in my city.

Over the period of a week to 10 days Chris and I interacted by phone 2 times, and by email at least twice. At each step of the process. I felt confident because 1) he answered his phone, 2) he answered all my questions, 3) if he couldn't help me, he immediately had someone else assist me.

Secure Data gave me the kind of service I expect and I was elated to receive all my files returned, in folders, and in perfect order and size as I had organized. No one likes to pay to have their files retrieved, but when you consider the annual cost for a large upload service, I consider I am just paying back the 10 years I didn't have them online.

Secure Data is a large company with many offices, but Chris made me feel I was working just with him and that my problem was important. Thank you for the excellent service. Keep it up!

Great work, extremely helpful representative.

I had a drive fail and of course had no backup. I contacted Secure Data Recovery and your representative walked me through every step of the way. He was very helpful and explained everything clearly. My data has been restored an I would definitely recommend SDR.

Painless recovery process with outstanding service

A few weeks ago I had about 2.5 terabytes of data lost when a hard drive crashed, the read heads on the unit were physically bent/broken and the drive would no longer spin up and read. As a professional graphic artist this was my main artwork storage location for some of my most important work and I was quite afraid of losing several projects that were ongoing design jobs for my company's clients. I stumbled upon this recovery service quite by chance that afternoon and figured with the free diagnostics, it was worth a shot. I was immediately contacted by Alec Sakenes who kindly helped me through the entire process from start to finish. Recovery was a little quicker than I expected and I have regained all of my most important files for both current and upcoming deadlines. It was an overall positive experience and I would highly recommend this service to anyone who is having a drive failure of any kind.

Great service, Amazing work

After realizing our main backup/media source for the home went out, we freaked! It took some time to research and figure out the best route. I contacted Secure Data Recovery initially to test the waters about this venture. Spoke with Alec. Alec was VERY upfront about whats done, how its done, and when it would be delivered on a new drive. Alec was very flexible with our financial situation and waited until we "had a green light" to afford this process. I have already recommended a few colleagues to this company due to the service and quality. I looked at multiple regional outfits and just went with Alec based on him reaching out and being on the ball. It turned out well as my files are transferring to a new drive as i type this. Thanks again Alec!

Great service!

I called Secure Data Recovery in the hopes of saving a lifetime of photos and documents. I wanted to work with a local company with the resources of the biggest data recovery companies in the country. Chris walked me through the process and we agreed to proceed with the recovery attempt. Chris followed up with me soon after to let me know that the recovery was successful! I was very happy with the service, timeliness, and professionalism of Chris and the team.