Certified Hard Drive Data Recovery Services in Louisville

You made my Sick-in-the-Stomach go away!

Every day for six months I was physically ill to my stomach. My external hard drive containing 10 years' of family photos failed and I did not have them all stored elsewhere. (Yes, just like all of you, I had been planning to upload them to the cloud or copy to another drive, but who ever has time?) I researched companies online (after I decided the company Apple referred me to was out of my reach financially).

I looked for a personable, reliable, and affordable company. After reading a few authentic reviews about a helpful guy named Chris with Secure Data Recovery, I reached out. Chris answered all my questions, made be feel comfortable about turning over my broken, yet hopefully retrievable hard drive. I was not even aware they had a drop office in my city.

Over the period of a week to 10 days Chris and I interacted by phone 2 times, and by email at least twice. At each step of the process. I felt confident because 1) he answered his phone, 2) he answered all my questions, 3) if he couldn't help me, he immediately had someone else assist me.

Secure Data gave me the kind of service I expect and I was elated to receive all my files returned, in folders, and in perfect order and size as I had organized. No one likes to pay to have their files retrieved, but when you consider the annual cost for a large upload service, I consider I am just paying back the 10 years I didn't have them online.

Secure Data is a large company with many offices, but Chris made me feel I was working just with him and that my problem was important. Thank you for the excellent service. Keep it up!

Great work, extremely helpful representative.

I had a drive fail and of course had no backup. I contacted Secure Data Recovery and your representative walked me through every step of the way. He was very helpful and explained everything clearly. My data has been restored an I would definitely recommend SDR.

Painless recovery process with outstanding service

A few weeks ago I had about 2.5 terabytes of data lost when a hard drive crashed, the read heads on the unit were physically bent/broken and the drive would no longer spin up and read. As a professional graphic artist this was my main artwork storage location for some of my most important work and I was quite afraid of losing several projects that were ongoing design jobs for my company's clients. I stumbled upon this recovery service quite by chance that afternoon and figured with the free diagnostics, it was worth a shot. I was immediately contacted by Alec Sakenes who kindly helped me through the entire process from start to finish. Recovery was a little quicker than I expected and I have regained all of my most important files for both current and upcoming deadlines. It was an overall positive experience and I would highly recommend this service to anyone who is having a drive failure of any kind.

Great service, Amazing work

After realizing our main backup/media source for the home went out, we freaked! It took some time to research and figure out the best route. I contacted Secure Data Recovery initially to test the waters about this venture. Spoke with Alec. Alec was VERY upfront about whats done, how its done, and when it would be delivered on a new drive. Alec was very flexible with our financial situation and waited until we "had a green light" to afford this process. I have already recommended a few colleagues to this company due to the service and quality. I looked at multiple regional outfits and just went with Alec based on him reaching out and being on the ball. It turned out well as my files are transferring to a new drive as i type this. Thanks again Alec!

Great service!

I called Secure Data Recovery in the hopes of saving a lifetime of photos and documents. I wanted to work with a local company with the resources of the biggest data recovery companies in the country. Chris walked me through the process and we agreed to proceed with the recovery attempt. Chris followed up with me soon after to let me know that the recovery was successful! I was very happy with the service, timeliness, and professionalism of Chris and the team.

Awesome service!

After my hard drive failed and I found out that my cloud backup had not been set up to back up automatically, I was in a bad spot. You see, I have a multi store business (mom and pop) and all my payroll, accounting and tax info was on the failed drive. My local computer shop said they couldn't help me. I went online to check what my options were thinking I had none. Luckily, I found this company. They retrieved the information from the failed drive and were able to clone the drive for me. I plugged the drive back in and everything was as good as new! Needless to say I was thrilled. Alec was my dedicated agent and he kept me informed along the way as to the progress and prognosis for the recovery. Everything was done in a short turnaround time and exceeded all expectations. I have passed along SDR's info to my local computer repair shop after they requested it . I am completely satisfied and highly recommend this service.

Amazing Recovery Job!

I was really impressed with how Secure Data Recovery was able to recover all of my nearly 2TB of data from a failed USB hard drive. It's not cheap, but it was totally worth it to not lose that data. Mitchell was very helpful in walking me through the process, and he never hesitated to answer my questions.

Painless Data Recovery

We had an Associate that had "dropped" their external USB hard drive. Like most folks they had no other copies of the data, and much of it was critical work related files. We sent the drive to Secure Data Recovery with no true hope of success, but low and behold, they were able to recover the information and saved the day.
I would recommend them to anyone. The work is excellent and our representative was very responsive and courteous.

Secure Data Recovery Was Great:):):)

We contacted Secure Data Recovery first off after reading reviews. Spoke to Alex and sent drive in for retrieval, in a short time, was told data could be recovered and within days, had our data.
Very pleased and if we have to ever retrieve data again, will contact them.