We take the highest precautions when dealing with your media and have a variety of security credentials:
- SSAE 18 Type II Certification
- Class 10 ISO 4 Cleanroom
- PCI-DSS compliant
- GSA Contractor
- Manufacturer Approved
Our credentials and certifications are all posted online for public viewing. To add to our transparent practices, every case we receive is given a diagnostic report with a price point and estimated turnaround time. Secure Data Recovery’s standard service comes with free diagnostics and our 24-hour emergency service has an average turnaround time of 48 hours. We even offer a 10% discount for students like those at the Ringling College of Art and Design. All cases are backed by our no recovery, no fee guarantee.
Our certified services and customer-focused practices are the reason we earned an A+ rating from the Better Business Bureau.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Our customer service representatives are available 24/7 to set up a case with your damaged media, answer your questions, and guide you through the recovery process. Our engineers have the highest success rates at 96% and are working on innovative ways to recover data on all devices and operating systems. When data loss strikes, you need your data back as quickly as possible to eliminate downtime for you or your business. We have the fastest turnaround times in the industry and guarantee that if we cannot retrieve your files, then no one else can.
Symptoms of Media Failure
The sooner you can spot the symptoms of a failing device, the better chance you will have at full recovery of all your information. If your media experiences these symptoms, immediately power it down to avoid further damage or accidental overwrites.
- Burning smell
- Incorrect drive listing in BIOS
- Disappearing files or folders
- Blue Screen of Death errors
- Physical damage including water, fire, or smoke
Secure Data Recovery is ready to take your call and help the people of Sarasota with their recovery needs. Call to start your case at 1-800-388-1266.