24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Drobo RAID Data Recovery

Expert Drobo RAID Data Recovery

Drobo RAIDs were created to be a stronger backup solution than a traditional RAID configuration, but they are still susceptible to data loss. Secure Data Recovery engineers have years of experience working with all types of Drobo RAID systems.

Drobo RAID Data Recovery

The Drobo is a highly specialized RAID system, and our technicians have the experience to treat all Drobo arrays safely.

A Drobo BeyondRAID system can be formatted with a single or dual redundancy. Secure Data Recovery has experience working with all RAID configurations and Drobo models including:

  • Drobo Mini, Drobo S
  • Drobo Pro, ProFS
  • Drobo 5C, 5D, 5N
  • Drobo B810n, B810i
  • Drobo B1200i
  • DroboElite and more

Importance of Professional Drobo Recovery

There are several benefits to having a Drobo system. You can add drives of different storage capacities and they do not need to be placed in a certain order within the configuration. You can also add in new hard drives at any time and the Drobo will adapt and copy data to the new drive. While it can withstand one drive failure, anything larger can result in serious data loss.

It is important to choose a professional data recovery company like Secure Data Recovery to work on your sensitive Drobo configuration. Our engineers work in the country’s only Class 10 ISO 4 Cleanroom, giving failed devices the best chance at a full recovery. We have the advanced technology and proprietary tools to keep you from losing critical files and years’ worth of personal data.

Why Should I Choose Secure Data Recovery for my Failed Drobo?

Our engineers work on Drobo RAID configurations that have experienced both media and logical damage and follow strict security protocols during the recovery process. Secure Data recovery is an SSAE 18 Type II Audited company and has earned the following security certifications:

  • TRUSTe Verified
  • HIPAA Compliant Data Handling Process
  • FIPS 140-2 Level 3 Validated Security
  • PCI Security Standards

Failure Scenarios for Drobo RAID

A Drobo RAID configuration can fail due to a variety of issues and Secure Data Recovery engineers have experience working with all of them. Failure scenarios for Drobo include:

  • Multiple Hard Drive Failures
  • Accidental File Deletion
  • Resetting the Configuration
  • Failed Rebuild Attempt
  • Controller Failure
  • Re-initialization With a Stale Drive

Drobo Data Recovery Process

We begin the recovery process by diagnosing the Drobo configuration and analyzing the drives. After the analyzation process, we give our customers a full diagnostic report complete with an estimated turnaround time and price quote.

Engineers begin the recovery process by imaging all of the drives in the configuration. They perform a reassembly on the damaged drives in the configuration and repair file systems as needed when imaging.The process produces a copy of the data to work from, keeping the device in its original condition.

Drobos are commonly used with home users, but are many times more complex recovery cases than some enterprise systems. We have an overall success rate of 96% for recovery on all types of media and promise that if we are unable to recover your information, no one else can.

What To Do When Your Drobo Experiences a Failure

People use Drobo systems because of their low maintenance. The configuration is supposed to rebuild itself automatically if one drive fails. Unfortunately, one drive failure can easily lead to errors on another member of the configuration. Once there are two drive failures in a single redundancy or more than two failures in a dual redundancy in your Drobo, you need a professional to recover your data.

When your Drobo fails, do not attempt to rebuild it yourself. These drives need to be handled in a Cleanroom environment to ensure the best possible recovery outcome. Pay attention to the lights on your device. When a slot turns red, that signifies a failure and when you have multiple failures, immediately power down your Drobo and send it to a professional. Call our customer service representatives 24/7 at 1-800-388-1266 to start your case.

Customer Reviews (1)

Average Rating:
4.5

This service was rated 4.5 out of 5.0 based on 1 review(s)

  • Reviewed on Dec 6 2016  |  Lenexa, KS

    Superior Customer Service

    Mitchell Moore was outstanding in his followup through emails and phone. Very explanatory and prompt. Recovery was quick and successful. Would highly recommend Secure Data for future recovery endeavors.

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