Certified Hard Drive Data Recovery Services in Richmond

Secure Data Recovery Services provides a dedicated resource for data repair, hard drive data recovery, and other professional media services through an office in Richmond.

The capital of Virginia, Richmond has one of the largest metropolitan populations in the state.

Richmond, VA - Office Location

Secure Data Recovery Services in Richmond, VA
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
1819 W Broad St
Richmond, VA 23220
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 11AM - 3PM
After Hours:
Emergency Services Available 24x7

Secure Data Recovery Services in Richmond, VA
SSAE 18 Type II Audited Authorized Drop-Off Location
Secure Data Recovery Services
919 East Main Street Suite 1000 -5
Richmond, VA 23219
Authorized Drop Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Emergency Services Available 24x7
Secure Data Recovery Services in Richmond, VA
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
1307 West Main Street
Richmond, VA 23220
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 9AM - 7PM
Sat: 10AM - 5PM
Sun: 11AM - 5PM
After Hours:
Emergency Services Available 24x7

 Its rich history and numerous cultural attractions have made it a popular stop for tourists, and a strong business community contributes to Richmond's reputation as a competitive, growing city. We established our Richmond hard drive data recovery facility to give our local clients fast access to the world's most advanced data recovery services.

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

We comply with all of the Better Business Bureau’s standards of consumer service, maintaining accreditation and an A+ rating.

BBB Accredited Company

BBB of Richmond Accredited Company with an A+ Rating

Accreditation with the BBB comes with numerous advantages and requirements, along with regular monitoring. Our strong record of compliance with their high standard is detailed in our latest report from the BBB.

» Verify our current BBB Rating

At Secure Data Recovery Services, we have built our reputation on excellent results. We have high success rates, fast turnaround times, and numerous security credentials, and for data recovery, computer users can count on us for a reliable way to avoid data loss. Secure Data Recovery Services offers a full no-recovery, no-charge guarantee with every case, and unlike many hard drive repair services in Richmond, we provide full risk-free diagnostics for standard cases. We also offer an extensive set of specialized media services, including data tape repair and RAID data recovery.

Get started with your data recovery: customer service experts are ready to set up your media evaluation.

Steps to Take When Your Storage Device Fails

When a digital device fails, you should immediately shut it down to prevent additional damage from occurring. Make a list of all of the symptoms that preceded the failure and refrain from using any data recovery programs or file utilities. Never operate a failed storage device for any reason.

Know the signs of data loss. Some of the most common failure symptoms include:

  • Clicking, grinding, whirring, and other unusual operating noises
  • Incorrect drive information in BIOS
  • Computer does not recognize media
  • Files are inaccessible, corrupt, or missing
  • Signs of damage from malicious software

When you notice any of these symptoms or any other warning signs that might indicate a media failure, maximize your chances to recover data: Richmond residents should contact our customer service team right away to set up an evaluation. Our specialists can quickly analyze your device to provide you with a detailed estimate.

An Effective Data Recovery Resource in Richmond

As a leader in the data recovery industry, we understand the importance of regular research and development. Our laboratory features dozens of state-of-the-art tools and advanced file utilities. We operate a Class 10 ISO 4 data recovery Cleanroom, which allows our specialists to safely perform hard drive data recovery procedures without putting your media at risk, and our certified, professional technicians have unparalleled experience with various operating systems, file types, and media formats.

Reasons to choose Secure Data Recovery Services:

  • No-recovery, no-charge guarantee
  • SSAE 18 Type II security certification
  • Compliance with HIPAA, FERPA, PCI-DSS, and more
  • Advanced facilities with a certified Class 10 ISO 4 Cleanroom
  • Free diagnostics for standard data recovery cases
  • A 96 percent success rate
  • Flexible case options and 24/7/365 emergency services

Whether you need a single file or terabytes of mission-critical databases, our Richmond office gives you an easy way to restore access to your data without sacrificing your confidentiality. Secure Data Recovery Services offers a high overall success rate of 96 percent across all types of media, and we treat each case with exceptional care. If you need hard drive data recovery, RAID 5 data recovery, or data repair for any digital device, start your case today. To schedule an evaluation at our Richmond office, contact us online for a free quote.

Customer Reviews (31)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 31 review(s)

  • Reviewed on Dec 15 2021  |  Gainesville, VA

    Amazing Recovery Time!

    When I first heard about this company, I had slightly skepticism as to the success rate of recovery. However, the representative I spoke with, Val, was very confident and assuring that the task could be done. I sent my girlfriend’s iPhone 8 in hopes that the data would be recovered. To my dismay, the data was fully recovered and well below the estimated time period of 2-3 weeks! (Just a few days!) I am immensely satisfied with the service of SecureData and like to thank the hardworking engineers for their sensitive work.

  • Reviewed on Nov 12 2021  |  Richmond, VA

    Excellent Service

    Timur Granovskii communicated with me through every step and went out of his way to make sure I understood everything and was comfortable with the process. Great customer service and quick turnaround on my data recovery. I highly recommend.

  • Reviewed on May 16 2021  |  Colonial Heights, VA

    Great Customer Service

    Anthony answered all of my questions and addressed any of my concerns in a professional, timely manner. I am grateful that Secure Data was able to review case and see if they could try and help. I would definitely use their services again if need be.

  • Reviewed on May 15 2021  |  Richmond, VA

    Responsive, Professional and so Helpful!

    So I''ve had a broken external hard drive for years that I finally decided on looking into data recovery. Secure Data Recovery Services was the first place I looked into and from the moment that they immediately responded to my call, I didn''t need to look any further. Anthony Lupica was very responsive, professional and informative about the process. He answered all of my many questions and made the process as seamless as possible. They have easy ways to drop off your equipment too so you know it''s in good hands! I would highly recommend Secure Data Recovery Services to anyone I know in the future - ask for Anthony!

  • Reviewed on Apr 23 2021  |  Richmond, VA

    Great recovery

    Crashed hard drive with encrypted data. Once we got the right decryption keys (we gave the wrong ones first attempt !) the actual recovery process was very fast and effective.
    Many thanks

  • Reviewed on Mar 25 2021  |  Dumfries, VA

    OUT "FREAKING STANDING" CUSTOMER SERVICE

    Great job to Timothy Rutan and his crew; these individuals recovered 100 % of my data! What else is there to say. My wife is still asking me how did they do it, I told her I don''t know but I am glad they did. I am looking things I haven''t seen in years and it is great. I can''t say enough of how I am enjoying this product. 5 Stars , keep up the good work.

    Virgile Barber
    Dumfries, Virginia

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