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Secure Data Recovery Services in Richmond, Virginia

Certified Hard Drive Data Recovery Services in Richmond

Secure Data Recovery Services provides a dedicated resource for data repair, hard drive data recovery, and other professional media services through an office in Richmond.

The capital of Virginia, Richmond has one of the largest metropolitan populations in the state.

Richmond, VA - Office Location

Secure Data Recovery Services in Richmond, VA
SSAE 18 Type II Certified Authorized Drop-Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Secure Data Recovery Services
919 East Main Street Suite 1000 -5
Richmond, VA 23219
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week
Secure Data Recovery Services in Richmond, VA
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
1307 West Main Street
Richmond, VA 23220
Walk-in Hours:
Mon-Fri: 9AM - 7PM
Sat: 10AM - 5PM
Sun: 11AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

 Its rich history and numerous cultural attractions have made it a popular stop for tourists, and a strong business community contributes to Richmond's reputation as a competitive, growing city. We established our Richmond hard drive data recovery facility to give our local clients fast access to the world's most advanced data recovery services.

Featured Services

Our recovery services can get your data back quickly, regardless of the media type. See some of our featured data recovery services below.

At Secure Data Recovery Services, we have built our reputation on excellent results. We have high success rates, fast turnaround times, and numerous security credentials, and for data recovery, computer users can count on us for a reliable way to avoid data loss. Secure Data Recovery Services offers a full no-recovery, no-charge guarantee with every case, and unlike many hard drive repair services in Richmond, we provide full risk-free diagnostics for standard cases. We also offer an extensive set of specialized media services, including data tape repair and RAID data recovery.

Get started with your data recovery: customer service experts are ready to set up your media evaluation.

Steps to Take When Your Storage Device Fails

When a digital device fails, you should immediately shut it down to prevent additional damage from occurring. Make a list of all of the symptoms that preceded the failure and refrain from using any data recovery programs or file utilities. Never operate a failed storage device for any reason.

Know the signs of data loss. Some of the most common failure symptoms include:

  • Clicking, grinding, whirring, and other unusual operating noises
  • Incorrect drive information in BIOS
  • Computer does not recognize media
  • Files are inaccessible, corrupt, or missing
  • Signs of damage from malicious software

When you notice any of these symptoms or any other warning signs that might indicate a media failure, maximize your chances to recover data: Richmond residents should contact our customer service team right away to set up an evaluation. Our specialists can quickly analyze your device to provide you with a detailed estimate.

An Effective Data Recovery Resource in Richmond

As a leader in the data recovery industry, we understand the importance of regular research and development. Our laboratory features dozens of state-of-the-art tools and advanced file utilities. We operate a Class 10 ISO 4 data recovery Cleanroom, which allows our specialists to safely perform hard drive data recovery procedures without putting your media at risk, and our certified, professional technicians have unparalleled experience with various operating systems, file types, and media formats.

Reasons to choose Secure Data Recovery Services:

  • No-recovery, no-charge guarantee
  • SSAE 18 Type II security certification
  • Compliance with HIPAA, FERPA, PCI-DSS, and more
  • Advanced facilities with a certified Class 10 ISO 4 Cleanroom
  • Free diagnostics for standard data recovery cases
  • A 96 percent success rate
  • Flexible case options and 24/7/365 emergency services

Whether you need a single file or terabytes of mission-critical databases, our Richmond office gives you an easy way to restore access to your data without sacrificing your confidentiality. Secure Data Recovery Services offers a high overall success rate of 96 percent across all types of media, and we treat each case with exceptional care. If you need hard drive data recovery, RAID 5 data recovery, or data repair for any digital device, start your case today. To schedule an evaluation at our Richmond office, contact us online for a free quote.

Customer Reviews (18)

Average Rating:

This service was rated 4.9 out of 5.0 based on 18 review(s)

  • Reviewed on Mar 29 2019  |  Chesapeake, VA

    The best experience I''ve had with ANY company

    Despite being the best company in their field in the US, they were actually cheaper than a couple other companies I checked out before discovering them! There was never a time when I felt like my needs and concerns weren''t priority. There was an issue with shipping (which was entirely my fault) that caused my package to get lost on the way to them for almost a month, and even though it shouldn''t have been their problem, Fred kept in contact with me the whole time, and it was obvious he was doing everything he could on his end. I had a ton of questions throughout the whole process, but I was never made to feel stupid or like my questions, as specific or numerous as they may have been (sorry, Fred!), were unimportant in any way. I''ve never felt so comfortable keeping in contact via email with a company before, so this has definitely set a standard for customer service for me. As far as the recovery itself goes, they recovered every lost file off my broken flash drive- not only were the files recovered, but they were in the same extremely specific order I''d had them in before the flash drive broke. After this experience, I wouldn''t even bat an eye at another data recovery service.

  • Reviewed on Dec 7 2018  |  Forest, VA


    This past Thanksgiving I shot a wedding that was gorgeous. Never before had I had a bad experience with my SD cards or memory loss, until a freak accident. Upon uploading my photos after the wedding, the card froze and even with safely ejecting, got corrupted. I was at my whits end, desperate because not only would the photos be lost, the ramifications would be deterimental. After some research and an unsuccessful trip to Best Buy, I decided I was desperate enough to try something bigger. I came across Secure Data and called only to get Chris McMacken on the phone. He literally calmed me down within seconds- and when he said he would walk with me through the process, he did EXACTLY that. There is nothing more reassuring to a desperate client than when they feel the employees truly believe in the service. Chris exuded exactly that. I am currently waiting on all 4000+ of photos from my graduate art schooling and the wedding that were successfully recovered from a fried SD card. Miracle workers- seriously. Thank you Chris for an amazing experience and Secure Data for being the real MVPs. I’m stunned.

  • Reviewed on Jul 20 2018  |  Danville, VA

    Excellent Customer Service

    My family and I were super pleased with the customer service of Rob Anderson throughout our data recovery process. Secure Data was able to recover all of the data on our external hard drive that had stopped working for a reasonable price.

  • Reviewed on Jul 6 2018  |  Chester, VA

    Data recovery

    Rob Anderson was very helpful assisting in the data recovery of my hard drive. Secure Data Recovery was able to recover all my family photos on a hard drive that had stopped working. Very fast turn around. Thanks for recovering my memories.

  • Reviewed on Apr 11 2018  |  Glen Allen, VA

    Excellent Customer Service

    My church computer hard drive crashed and I decided to work with Secure Data Recovery to recover it. I was assigned Alec and he helped me during the whole cycle.
    Alec was very prompt in his communication and kept me informed during the whole process. I cannot thank him enough for his help and excellent customer service during this data recovery.

  • Reviewed on Feb 16 2018  |  Manassas, VA

    Great Customer Service

    Working with SDR for the first time was great. Their rep, Chris, who worked with me to resolve my hard drive issue always kept me updated on the progress of my data retrieval and was very personable. I would recommend SDR for anyone who finds themselves needing to retrieve their lost personal data!

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