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Secure Data Recovery Services in Richmond, Virginia
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Certified Hard Drive Data Recovery Services in Richmond

Secure Data Recovery Services provides a dedicated resource for data repair, hard drive data recovery, and other professional media services through an office in Richmond.

Secure Data Recovery Services in Richmond, VA
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
919 East Main Street Suite 1000 -5
Richmond, VA 23219
Office Hours:
Mon-Fri: 9AM - 5PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

The capital of Virginia, Richmond has one of the largest metropolitan populations in the state. Its rich history and numerous cultural attractions have made it a popular stop for tourists, and a strong business community contributes to Richmond's reputation as a competitive, growing city. We established our Richmond hard drive data recovery facility to give our local clients fast access to the world's most advanced data recovery services.

Featured Services

Our recovery services can get your data back quickly, regardless of the media type. See some of our featured data recovery services below.

At Secure Data Recovery Services, we have built our reputation on excellent results. We have high success rates, fast turnaround times, and numerous security credentials, and for data recovery, computer users can count on us for a reliable way to avoid data loss. Secure Data Recovery Services offers a full no-recovery, no-charge guarantee with every case, and unlike many hard drive repair services in Richmond, we provide full risk-free diagnostics for standard cases. We also offer an extensive set of specialized media services, including data tape repair and RAID data recovery.

Get started with your data recovery: customer service experts are ready to set up your media evaluation.

Steps to Take When Your Storage Device Fails

When a digital device fails, you should immediately shut it down to prevent additional damage from occurring. Make a list of all of the symptoms that preceded the failure and refrain from using any data recovery programs or file utilities. Never operate a failed storage device for any reason.

Know the signs of data loss. Some of the most common failure symptoms include:

  • Clicking, grinding, whirring, and other unusual operating noises
  • Incorrect drive information in BIOS
  • Computer does not recognize media
  • Files are inaccessible, corrupt, or missing
  • Signs of damage from malicious software

When you notice any of these symptoms or any other warning signs that might indicate a media failure, maximize your chances to recover data: Richmond residents should contact our customer service team right away to set up an evaluation. Our specialists can quickly analyze your device to provide you with a detailed estimate.

An Effective Data Recovery Resource in Richmond

As a leader in the data recovery industry, we understand the importance of regular research and development. Our laboratory features dozens of state-of-the-art tools and advanced file utilities. We operate a Class 10 ISO 4 data recovery Cleanroom, which allows our specialists to safely perform hard drive data recovery procedures without putting your media at risk, and our certified, professional technicians have unparalleled experience with various operating systems, file types, and media formats.

Reasons to choose Secure Data Recovery Services:

  • No-recovery, no-charge guarantee
  • SSAE 16 Type II security certification
  • Compliance with HIPAA, FERPA, PCI-DSS, and more
  • Advanced facilities with a certified Class 10 ISO 4 Cleanroom
  • Free diagnostics for standard data recovery cases
  • A 96 percent success rate
  • Flexible case options and 24/7/365 emergency services

Whether you need a single file or terabytes of mission-critical databases, our Richmond office gives you an easy way to restore access to your data without sacrificing your confidentiality. Secure Data Recovery Services offers a high overall success rate of 96 percent across all types of media, and we treat each case with exceptional care. If you need hard drive data recovery, RAID 5 data recovery, or data repair for any digital device, start your case today. To schedule an evaluation at our Richmond office, contact us online for a free quote.

Customer Reviews

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Average Rating:
Total: 8 Review(s)

This service was rated 5.0 out of 5.0 based on 8 review(s)

  • Great Customer Service

    Reviewed on Apr 8 2017

    This is an updated review; here's why: I'd barely tapped "enter" on a review that lamented my disappointment regarding a mistake in my recovery when I received a call and email from Alex (I think I misspelled his name Alec in my previous review) and Shane. The customer service i complimented in that initial review was underscored by this part of the experience. So I had to update/revise my review. *Despite* the inconvenience, their personal and prompt customer service made up for it.

    Authenticated Richmond, VA
  • Outstanding service

    Reviewed on Dec 22 2016

    I recently had an external hard drive fail that contained 30 years of family pictures and other important information. I contacted Secure Data Recovery in Richmond, VA and in a few short weeks, they were able to recovery all my information, copy it to a new external hard drive and ship the new drive to me. Rob Anderson did a great job working with me and keeping me informed. Their customer website interface allowed me to know what was going on each step of the way and conduct the financial transaction without needless delay. This was not inexpensive, but well worth the cost to recover all my previously lost data. I highly recommend this company.

    Authenticated Mechanicsville, VA
  • Responsive and thorough service

    Reviewed on Jul 27 2016

    I’ve worked in customer service now for over 15 years and I was impressed by the responsive, thorough, and accommodating service that I received from Jeremy and Secure Data. I went with them after getting quotes from numerous competitors. Not only was their price the best, but they gave me options and worked with me. They have done fast and excellent work, and I couldn’t be more relieved to have my data safely recovered.

    Authenticated Lexington, VA
  • Beyond thankful!

    Reviewed on Jul 8 2016

    I was deeply devastated when my external hard drive stopped working properly. It was not loading when it was connected to my pc/laptop. I just heard sound of the drive spinning and spinning trying to connect. I sent the external drive in for a quote and I hesitated to get it recovered due to the cost, but Alec Sakenes, Account Rep worked with my budget. They were able to restore all data, including large files, MS office documentations, and photos of my children. It was so worth the investment because somethings in life are irreplaceable. I am beyond happy, thankful, and pleased with Secure Data Recovery services. I highly recommend Secure Data Recovery!

    Authenticated fairfax, VA
  • Retired

    Reviewed on Mar 13 2016

    Excellent from start to finish. Everything advertised on their website took place as stated. I nervously gave Secure Data my laptop to recover the data from the hard drive. As advertised, a got a list of files to be recovered and a price quote. The file list was better than expected and the price was very reasonable for the effort compared to estimates suggested by notable retailers. Our family is very pleased to have the lost pictures and I was grateful for the documents recovered. Throughout the process we had a Dedicated Account Rep who was very helpful. The communication was excellent each step of the way and every question was answered promptly and accurately. Thank you Secure Data……

    Authenticated Richmond, VA
  • Owner, Gary Yon Photography

    Reviewed on Jan 27 2016

    I couldn't believe it when placing my SD card back into my card case when I heard a soft crack sound . I immediately put it in my camera only to have a very sick feeling with a message on my screen saying "Damaged card". Now what? My home computer didn't even see a card when I tried to download. Well, after two days of asking around, I had the good fortune of a friend of a friend suggesting a very professional company called Secure Data Recovery. I called and a "live person actually answered. It was Jeremy Provchy and he walked me through the process with a sincere interest in helping me. The data I needed could have caused major problems for me and my reputation. With Jeremy's help, Secure Data Recovery was able to recover everything within a matter of days. He was very helpful through the process and was available for each of the 5 or 6 times I called him. Job well done and I would highly recommend this company to others. Definatlely ask to speak with Jeremy - you wont be disappointed.
    Gary Yon Photography

    Authenticated Richmond, VA
  • Recent experience with Secure Data

    Reviewed on Aug 24 2015

    From start to finish, I worked very closely with Jeremy Provchy to retrieve my lost data. He walked me through the process with a sincere intrest in helping me. The data I needed could have caused major problems for me and my company, but Secure Data Recovery was able to recover everything within a matter of days. Job well done and I would highly recommend this company to others. Request to speak with Jeremy - you wont be disappointed.

    Authenticated Richmond, VA
  • Night and day difference!

    Reviewed on May 7 2015

    Never having experienced a hard drive failure before, I didn't know what to expect. When my local computer store was not able to recover a single file from my Mac's hard drive, I didn't have much hope. But SDR's guarantee was hard to argue with -- you are happy with the outcome or you don't pay. So I gave it a try thinking maybe I could get some of my files and photos; something would be better than nothing. I could hardly believe it when they called with the results: Everything was recovered! 100 percent.

    SDR was great to work with every step of the way. They were friendly and straightforward, explaining the process and then delivering the goods. Secure Data Recovery is a truly professional company -- quality people doing quality work -- a pleasure to do business with!

    Authenticated Fairfax Station, VA

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