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Secure Data Recovery Services in Richmond, Virginia
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Certified Hard Drive Data Recovery Services in Richmond

Secure Data Recovery Services provides a dedicated resource for data repair, hard drive data recovery, and other professional media services through an office in Richmond.

The capital of Virginia, Richmond has one of the largest metropolitan populations in the state.

Richmond, VA - Office Location

Secure Data Recovery Services in Richmond, VA
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
919 East Main Street Suite 1000 -5
Richmond, VA 23219
Walk-in Hours:
Mon-Fri: 9AM - 5PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

 Its rich history and numerous cultural attractions have made it a popular stop for tourists, and a strong business community contributes to Richmond's reputation as a competitive, growing city. We established our Richmond hard drive data recovery facility to give our local clients fast access to the world's most advanced data recovery services.

Featured Services

Our recovery services can get your data back quickly, regardless of the media type. See some of our featured data recovery services below.

At Secure Data Recovery Services, we have built our reputation on excellent results. We have high success rates, fast turnaround times, and numerous security credentials, and for data recovery, computer users can count on us for a reliable way to avoid data loss. Secure Data Recovery Services offers a full no-recovery, no-charge guarantee with every case, and unlike many hard drive repair services in Richmond, we provide full risk-free diagnostics for standard cases. We also offer an extensive set of specialized media services, including data tape repair and RAID data recovery.

Get started with your data recovery: customer service experts are ready to set up your media evaluation.

Steps to Take When Your Storage Device Fails

When a digital device fails, you should immediately shut it down to prevent additional damage from occurring. Make a list of all of the symptoms that preceded the failure and refrain from using any data recovery programs or file utilities. Never operate a failed storage device for any reason.

Know the signs of data loss. Some of the most common failure symptoms include:

  • Clicking, grinding, whirring, and other unusual operating noises
  • Incorrect drive information in BIOS
  • Computer does not recognize media
  • Files are inaccessible, corrupt, or missing
  • Signs of damage from malicious software

When you notice any of these symptoms or any other warning signs that might indicate a media failure, maximize your chances to recover data: Richmond residents should contact our customer service team right away to set up an evaluation. Our specialists can quickly analyze your device to provide you with a detailed estimate.

An Effective Data Recovery Resource in Richmond

As a leader in the data recovery industry, we understand the importance of regular research and development. Our laboratory features dozens of state-of-the-art tools and advanced file utilities. We operate a Class 10 ISO 4 data recovery Cleanroom, which allows our specialists to safely perform hard drive data recovery procedures without putting your media at risk, and our certified, professional technicians have unparalleled experience with various operating systems, file types, and media formats.

Reasons to choose Secure Data Recovery Services:

  • No-recovery, no-charge guarantee
  • SSAE 16 Type II security certification
  • Compliance with HIPAA, FERPA, PCI-DSS, and more
  • Advanced facilities with a certified Class 10 ISO 4 Cleanroom
  • Free diagnostics for standard data recovery cases
  • A 96 percent success rate
  • Flexible case options and 24/7/365 emergency services

Whether you need a single file or terabytes of mission-critical databases, our Richmond office gives you an easy way to restore access to your data without sacrificing your confidentiality. Secure Data Recovery Services offers a high overall success rate of 96 percent across all types of media, and we treat each case with exceptional care. If you need hard drive data recovery, RAID 5 data recovery, or data repair for any digital device, start your case today. To schedule an evaluation at our Richmond office, contact us online for a free quote.

Customer Reviews

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Average Rating:
Total: 16 Review(s)

This service was rated 4.9 out of 5.0 based on 16 review(s)

  • Excellent Customer Service

    Reviewed on Jul 20 2018

    My family and I were super pleased with the customer service of Rob Anderson throughout our data recovery process. Secure Data was able to recover all of the data on our external hard drive that had stopped working for a reasonable price.

    Authenticated Danville, VA
  • Data recovery

    Reviewed on Jul 6 2018

    Rob Anderson was very helpful assisting in the data recovery of my hard drive. Secure Data Recovery was able to recover all my family photos on a hard drive that had stopped working. Very fast turn around. Thanks for recovering my memories.

    Authenticated Chester, VA
  • Excellent Customer Service

    Reviewed on Apr 11 2018

    My church computer hard drive crashed and I decided to work with Secure Data Recovery to recover it. I was assigned Alec and he helped me during the whole cycle.
    Alec was very prompt in his communication and kept me informed during the whole process. I cannot thank him enough for his help and excellent customer service during this data recovery.

    Authenticated Glen Allen, VA
  • Great Customer Service

    Reviewed on Feb 16 2018

    Working with SDR for the first time was great. Their rep, Chris, who worked with me to resolve my hard drive issue always kept me updated on the progress of my data retrieval and was very personable. I would recommend SDR for anyone who finds themselves needing to retrieve their lost personal data!

    Authenticated Manassas, VA
  • quick recovery

    Reviewed on Jan 30 2018

    Accidentally broke my USB drive with EVERYTHING stored on it. Pictures, documents, address files.
    This was over the Christmas holiday, Alec Sakenes was quick to contact me by phone and email. walked me through my options. Less than 10 days later I had all my date retrieved. Secure Data Recovery is awesome and I very much appreciated Alec involvement in the process to help me understand what options were available.

    Authenticated fairfax, VA
  • Grateful

    Reviewed on Dec 15 2017

    I reached out to Secure Data Recovery in June, 2017 to see if anything could be recovered from an external hard drive that contained DECADES of treasured family photos/videos. I was hoping to have this in time for a surprise Christmas present.
    I worked with Frederick Wright, and was pleased with his prompt replies to my emails and phone calls. The customer service was amazing.
    I was disappointed to learn that the recovery cost was not in my budget but Mr. Wright worked with me over the next week to see if the operations manager could adjust the price for the recovery process by not assigning any full time engineers to my case.
    They were able to adjust the price for your recovery by not assigning any full time engineers to your case. I was assured that the quality of the process would not be affected.
    I felt like my personal property was safe in their hands the entire time it was gone. I am grateful these precious family memories have been restored for me.
    Thank you, Mr. Wright. And thank you Secure Data Recovery.

    Jessica O'Brien
    Ashburn, VA

    Authenticated Ashburn, VA
  • Amazing Customer Service

    Reviewed on Nov 6 2017

    SSD died and after calling and talking to Nick Totarella numerous times, he was able to help me get the issue resolved. Very fast response time and really seemed to care about my issue.

    Authenticated Centreville, VA
  • Successful Recovery

    Reviewed on Jul 20 2017

    Secure Data Recovery Services were able to successfully recover thousands of critical files from a 1 terabyte SATA hard disk drive that suffered severe platter damage. The company representative Chris McMacken was very helpful, and the emergency service was quickly and professionally performed, with recovery taking less time than expected. I recommend Secure Data Recovery to anyone who needs their critical data recovered quickly at an acceptable price.

    Authenticated Spotsylvania, VA
  • Great Customer Service

    Reviewed on Apr 8 2017

    This is an updated review; here's why: I'd barely tapped "enter" on a review that lamented my disappointment regarding a mistake in my recovery when I received a call and email from Alex (I think I misspelled his name Alec in my previous review) and Shane. The customer service i complimented in that initial review was underscored by this part of the experience. So I had to update/revise my review. *Despite* the inconvenience, their personal and prompt customer service made up for it.

    Authenticated Richmond, VA
  • Outstanding service

    Reviewed on Dec 22 2016

    I recently had an external hard drive fail that contained 30 years of family pictures and other important information. I contacted Secure Data Recovery in Richmond, VA and in a few short weeks, they were able to recovery all my information, copy it to a new external hard drive and ship the new drive to me. Rob Anderson did a great job working with me and keeping me informed. Their customer website interface allowed me to know what was going on each step of the way and conduct the financial transaction without needless delay. This was not inexpensive, but well worth the cost to recover all my previously lost data. I highly recommend this company.

    Authenticated Mechanicsville, VA
  • Responsive and thorough service

    Reviewed on Jul 27 2016

    I’ve worked in customer service now for over 15 years and I was impressed by the responsive, thorough, and accommodating service that I received from Jeremy and Secure Data. I went with them after getting quotes from numerous competitors. Not only was their price the best, but they gave me options and worked with me. They have done fast and excellent work, and I couldn’t be more relieved to have my data safely recovered.

    Authenticated Lexington, VA
  • Beyond thankful!

    Reviewed on Jul 8 2016

    I was deeply devastated when my external hard drive stopped working properly. It was not loading when it was connected to my pc/laptop. I just heard sound of the drive spinning and spinning trying to connect. I sent the external drive in for a quote and I hesitated to get it recovered due to the cost, but Alec Sakenes, Account Rep worked with my budget. They were able to restore all data, including large files, MS office documentations, and photos of my children. It was so worth the investment because somethings in life are irreplaceable. I am beyond happy, thankful, and pleased with Secure Data Recovery services. I highly recommend Secure Data Recovery!

    Authenticated fairfax, VA

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