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Secure Data Recovery Services in Pittsburgh
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Secure Data Recovery Services Authorized Partner Location in North Side Pittsburgh, PA

Secure Data Recovery Services in Pittsburgh, Pennsylvania, offers professional hard drive data recovery, computer forensics and a variety of other media services. As the world's leading data repair specialists, we have developed a comprehensive set of tools to treat all types of digital devices. 

Unlike other providers, we offer true 24/7/365 emergency services, a no recovery, no charge guarantee and a strong set of professional security credentials.

Pittsburgh, PA - Office Location

Secure Data Recovery Services in Pittsburgh, PA
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
201 Penn Center Blvd. Suite 400
Pittsburgh, PA 15235
Office Hours:
Mon-Fri: 9AM - 5PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Pittsburgh is the second-largest city in Pennsylvania, and with a rich history in American manufacturing and finance, the city is one of the East Coast's most impressive economic hubs. We established our local office to deliver fast, secure services to Allegheny County's 2.3 million residents. Secure Data Recovery Services gives the region a dedicated resource for professional hard drive and RAID data recovery.

Featured Services

Regardless of your media type or the cause of data loss, our Pittsburgh location offers a range of services to quickly recover your files. See some of our featured data recovery services below.

All of our locations are accredited with the Better Business Bureau, and our A+ rating reflects a commitment to exceptional customer interaction with every case.

BBB Accredited Company

BBB of Pittsburgh, PA Accredited Business with an A+ Rating

The BBB issues company reviews to report accreditation levels and ratings. Our latest review details the standards that led to our top rating of A+.

» Verify our current BBB Rating

Effective Data Restoration for Any Media

Loss of data has many causes: accidental erasure or formatting, mechanical or electronic failure, corrupted firmware, file system damage, surges or a virus. Our recovery specialists have the knowledge and skills to tackle all of these situations plus others.

Whether your data loss involves a hard drive, flash drive, tape, DVR storage, RAID array, database, server, virtual server, SAN/DAS device, mobile device, etc., we are equipped to safely and securely recover its data. Select our emergency service and, on average, we restore your data within 48 hours.

Certified Trust and Technical Competence

Our certifications, both technical and business, are audited by independent third-parties:

  • Class 10 ISO 4 Cleanroom
  • SOC 1® and SOC 2® Under the Guidance of SSAE 18 Certified
  • DoD-Standard 256-Bit Encrypted Data Networks
  • EU-US Privacy Shield and PCI-DSS Confidentiality Frameworks
  • GSA/ISSA Approved Contractor
  • TRUSTe Policy Verified
  • Better Business Bureau A+ Accredited
  • Dun & Bradstreet Verified
  • #1 in Top Ten Reviews for Data Recovery

In addition to our compliance with industry-recognized security and confidentiality standards, Secure Data Recovery Services’ facilities are monitored 24 hours-a-day by video and protected by strong physical and logical controls. We employ Apple Mac Certified technicians and are approved by major hardware manufacturers and vendors.

Order a Free Media Evaluation Today

Never attempt to recover data on your own or with the help of unqualified technicians. That often makes matters worse. Instead, reduce the risk of total data loss with our free media evaluations. These report on media condition and list all recoverable data. From there, you can choose from a number of recommended service options to meet your specific time and cost requirements.

Once you tell us to proceed, all work is covered by our No-Recovery/No-Cost commitment to you.

North Side Residents, Call Now for Expeditious Data Restoration

Any time, any hour, 365 days a year our talented customer service representatives are ready to assist you at 1-800-388-1266. Consult them to learn more about our industry-best data recovery and set up a free evaluation at our Authorized Partner Location in North Side.

Media conversion, data migration, digital forensics, e-discovery, expert testimony and other professional data services are also available.

Advantages of our Pittsburgh office include:

  • No recovery, no charge guarantee
  • Free evaluations for standard data recovery cases
  • SSAE 16 Type II certified security controls
  • Full compliance with HIPAA, FERPA and PCI-DSS
  • Advanced data recovery tools and experienced engineers
  • Risk-free evaluations
  • 24/7/365 data recovery services for emergency scenarios
  • RAID repair and other specialized services

Our Pittsburgh engineering professionals uses a team-based approach, and we have an industry-leading success rate of 96 percent. By treating every case in a controlled environment, we dramatically reduce the risk of accidental media damage, and we draw upon decades of combined experience in the industry to deliver best-in-class results.

If you need to recover data from a damaged device, the Pittsburgh Secure Data Recovery office gives you a comprehensive set of data repair options. We offer RAID 5 data recovery, data tape repair, hard drive data recovery and many other advanced and specialized services, and our local office accepts local drop-offs for easy, fast evaluations. Regardless of your media failure scenario, our Secure Data Recovery team is ready to help. To start a case or to schedule a visit to our office, contact Secure Data Recovery Services today or use our online request form to the right.

Customer Reviews

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Average Rating:
Total: 16 Review(s)

This service was rated 5.0 out of 5.0 based on 16 review(s)

  • Quality Service

    Reviewed on Apr 11 2018

    Chris McMacken was my go to rep when it came to my hard drive recovery issue. I appreciated his kind attention to my particular situation and his availability and willingness to talk me through the entire process. He was patient and cordial as he talked me through the process of recovery and was a reliable contact in our follow ups (I work weird hours so am not always easy to catch on the phone but he worked at keeping me up to date on everything).

    The were able to do a full recovery for which I am grateful. Hopefully I won''t be needing them again but if I do need another hard drive recovery operation I will definitely be back to talk to Chris and SDR!

    Thanks Chris and the whole team!

    Authenticated Pittsburgh, PA
  • Great Job!

    Reviewed on Mar 8 2018

    Secure Data recovery did an awesome job of recovering my data. It took a while because the drive was very difficult to access, but the technicians kept working on it until they were able to get in and recover the data. The files recovered were invaluable. Frederick in customer service kept me up to date with the progress throughout the process. I am extremely happy and satisfied with the results. I would recommend Secure Data Recovery to anyone.

    Authenticated Venetia, PA
  • Exactly as promised

    Reviewed on Jan 1 2018

    Data recovery is obviously a service you hope to never need. That being said, if you get yourself into the same position that I did, I would certainly recommend Secure Data Recovery. Chris was able to work with me within my price and time requirements, and I ended up getting >99% data back and sooner than I expected.

    Authenticated Pittsburgh, PA
  • An amazing experience

    Reviewed on Aug 31 2017

    I was extremely pleased with the way my representative Frederick Wright handled my case. He did an excellent job of keeping me updated throughout the process and was very knowledgeable about any questions that I had. He was very patient with me and walked me through every step of the process. Having recently retired I was worried about the original price quote. However, Frederick worked with the lab manager to use their services during off-peak business hours which saved me almost 40% of the initial price quote. The lab was able to retrieve about 75% of the data I had on the hard drive which represents an exceptional result for me considering the state of my hard drive when I sent it in. The bottom line is that the entire process was handled very professionally and I was extremely happy with my representative Frederick as well as the result. I would use SDR again if I ever have another problem and would recommend them to anyone who might be in a similar situation.

    Authenticated Indiana, PA
  • Excellent Service

    Reviewed on Mar 21 2017

    Couldn't be happier with the outcome while dealing with SDR. Ever part of the transaction went as promised. Worked with Rob who was very helpful in explaining the process and keeping me informed as to the status of my recovery. I would certainly recommend this group to anyone in need of data recovery in a timely, professional manner.

    Authenticated Murrysville, PA
  • Professional service

    Reviewed on Mar 8 2017

    My external hard drive was accidentally dropped to floor and got damaged. It contains a lot of data including more than 15 year of academic, research, and industrial project data and also family photos and video. In a desperation, I contacted SDR upon a recommendation from my colleague in IT department… Alec Sakenes responded my requests in a timely manner and clarified my concerns with SDR’s proven history, lab setting, and data recovery process. After delivering the HD to designated local office, SDR conducted a free diagnosis and provided me a report along with a cost estimate within a week. The data recovery price is somewhat surprising. However, my colleague in IT industry said the cost estimate is actually very fair. Given amount of data (around 1 TB) to be recovered and importance of the data, I convinced myself of the expenses. It is a painful lesson to learn.

    Things turned out to be very positive and pleasant. All the paperwork were signed and processed electronically, and most importantly more than 75% of data could be recovered! SDR recovered the data within 2 weeks and transferred intact data along with damaged data into a new HD. After receiving the new HD, I browsed thru the recovered data. I am satisfied and I got most of data back!

    Great thanks went to Alec and SDR for their professional service. You guys did a great job!

    Authenticated Pittsburgh, PA
  • Best Outcome

    Reviewed on Nov 21 2016

    I had an external drive that quit on me during graduate school. My frustration was not about files I needed for school or research, but the past decade of files that I had completely backed up to this single drive.

    Jeremy talked me through the process and answered all questions I brought to the table. From best case to worst case, the money was going to be worth the recovery to me. If there was no recovery, there would be no charge. After using the secured site to authorize a work order for recovery, I got feedback on the diagnosis....high confidence of recovery, and a quote for the service. When I hesitated, Jeremy asked what he could do to help me out. There was an economy service rate that was available if there was no rush and if I could accept for my work order to be tasked across their recovery professionals. This modified the price point to a level I was more comfortable with.

    Now, I have all my files back from undergraduate years to PhD and my full time working years in between. I couldn't be more pleased with the outcome....the best.

    Authenticated Pittsburgh, PA
  • The absolute BEST!

    Reviewed on Nov 5 2016

    I called Chris at Secure Data Recovery while I was crying about my external hard drive giving up (I had over 3 million files on it) He was so personable and really encouraging me that everything was going to be okay - I called Seagate before that since my external hard drive was on warranty and they told me they wouldn't guarantee all my files back. I honestly could not be so thankful or helpful. My external hard drive was near to worse possible situation and they STILL managed to get 98% of my files back AND in a super fast, timely matter. Thank you so so much Chris and SDR, you guys have saved my life for school, work and my documentary getting done on time. I'll ALWAYS come to you guys!!!

    Authenticated Pittsburgh, PA
  • Superb Customer Service

    Reviewed on Oct 4 2016

    I was super nervous sending my hard drive in for data recovery, as I had never screwed up bad enough to need it before, but everything worked out amazingly. My rep was Alec and he was absolutely amazing to work with. He was very patient with me, and answered all of my dumb questions. The folks at SDR were able to recover all of the data I was hoping to get back, and shipped it back extremely quickly. Hopefully I won't need to use a data recovery service again, but if I do I'll go with SDR (and probably ask for Alec again).

    Authenticated Venetia, PA
  • Effective & Cost-Effective

    Reviewed on Aug 26 2016

    Mitchell and his team did a great job from start to finish. When my local tech people said 5+ years of data was lost, I was shocked. These same people said any data recovery would cost several thousand dollars. As it turns out--Secure Data Recovery got ALL my data back, in less than two weeks, and for just under $1K. Great job, and very professional and responsive throughout. They even made my most important file available to me in advance of the rest of my data...

    Authenticated Pittsburgh, PA
  • Great experience-- So relieved!

    Reviewed on Aug 16 2016

    My experience with Secure Data Recovery was excellent! I worked with Mitchell and he was professional, prompt, and extremely helpful. I nearly panicked when my drive wasn't reading. I did the expedited process which only took a few days. I work in the wedding video industry so the projects on that drive were pretty much on fire. I instantly got my drive back the following week and was able to get all of my work done. Oh, and the biggest thing was that the drive was recovered EXACTLY in tact- every file was recovered and in their original folders. That was really important to me because there were literally hundreds of video files on that drive- it would have been terrible to have to actually put them into their respective folders. I hope I never have to do another drive recovery- but if that does happen I know I'll go back to Mitchell and the team again. Thanks!

    Authenticated Pittsburgh, PA
  • Quality Service

    Reviewed on Aug 5 2016

    I recently had the misfortune of having my hard-drive crash. After going through my own diagnosis process of swapping out the hard-drive cable in my Macbook Pro, I quickly realized that the issue resided in the hard-drive itself, not the cable. It's a sinking feeling when you realize, through your own ignorance and idiocy, that you have lost all of your data because you never bothered to back up any of your files.

    Admittedly, the files I had on my laptop were nothing of great importance, but they were my files and I really did not want to cut my ties and lose all the music, Word documents, pictures, etc. I weighed my options and began searching Google for any indication on what I could possibly do now. Secure Data Recovery was one of the top results when I typed in 'hard-drive recovery'. The only reason I chose them over another service was because one of their locations was nearby to my house and they offered a free price quote.

    I drove to the location, handed over my drive, and they assured me it would be sent out for diagnostics immediately. The next day I received an e-mail from a Secure Data Recovery account representative, Jeremy Provchy notifying me that they received the drive and would begin the process of diagnosing it.

    Jeremy, throughout the whole process, kept me up to speed about what was happening and where they were in the process of recovery. Within a day or two he explained that Secure Data Recovery examined the drive and found the issue to be damaged heads on the drive, but that a full recovery seemed "highly possible". I was optimistic. Unfortunately, with the case of a damaged drive the needs the data recovered from it, the cost is never cheap. I knew this going in, but held out hope that it wouldn't be as much as I feared; yet it was.

    I explained to Jeremy I would think about it, but that the files on board my hard-drive really were not worth that sort of money to me. He quickly got to work on providing me another option that could save me some money, if I were interested, the only downfall being that it would take longer. I thought about it, and the more I speculated on it I realized I did want my files back. I agreed to move forward with the recovery. Jeremy moved quickly with moving forward and providing me with a timetable as well as answering any questions I had. He really was extremely helpful!

    Once I got my recovered drive back I quickly found everything right where I left it. From what I can tell everything was recovered, hardly anything was misplaced or corrupted in any way. I'm very pleased with the service Secure Data Recovery provided me with. If all of their representatives are like Jeremy Provchy, you can fully expect a prompt, efficient, and friendly experience. All of my questions were answered and most importantly my hard-drive was recovered.

    Hopefully you never have to go through having to have a drive recovered, but if you do I HIGHLY recommend Secure Data Recovery for their excellent service.

    Authenticated East Pittsburgh, PA

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