A close knit community deserves the same amount of dedication from its data recovery company and our phone lines are open 24/7. Our customer service representatives are available to speak about your data loss situation and guide you through the recovery process. Every device we receive in our lab is given a diagnostic report with an estimated turnaround time and price point. Our standard service comes with free diagnostics and our emergency service has an average turnaround of 48 hours to limit downtime for clients looking for faster results.
Our engineers work out of Class 10 ISO 4 Cleanrooms, which limit the dust particles in the air, giving your device the best chance at a full recovery. We are an SSAE 18 Type Certified company, so the people of Pine Level can rest assured that their data is kept secure throughout the entire process. In addition to our certified labs, we are:
- Privacy Shield Certified
- GSA Contractor Approved
- Employ Apple Mac Certified technicians
- Manufacturer Approved
We have five certified labs throughout the country, and over 150 drop-off locations so clients can find the most convenient solution for them. We do not void any product warranties and have an overall 96% success rate. These criteria led to our A+ rating with the Better Business Bureau.
BBB of Raleigh - Accredited Company with an A+ Rating
North Carolina’s residents and businesses depend on the BBB’s company reviews to verify high standards of service. You can read about those standards, and our history of compliance with them, in our latest review from the BBB.
» Verify our current BBB Rating
Knowing Common Data Loss Scenarios
The sooner the people of Pine Level can send in their damaged device, whether it be an SSD, HDD, flash drive, or mobile phone, the better chance at recovery they will have. If your device exhibits the following symptoms, power it down immediately to avoid further damage to the device.
- Blue Screen of Death Errors
- Disappearing files
- Computer won’t recognize media
- Inability to power up
Our certified engineers work around the clock to recover data from devices that other companies would not take on. Call us at 1-800-388-1266 to learn more about Secure Data Recovery today.