24/7 Service:800-388-1266

Secure Data Recovery Services in Charlotte, North Carolina

Professional Data Recovery and File Repair in Charlotte

Secure Data Recovery Services is Charlotte's most trusted data recovery resource. With decades of combined experience and a fully equipped laboratory for data recovery, Charlotte residents can be sure that we are able to successfully treat any digital storage device, restoring your missing files and preventing costly system downtime from affecting your business.

With decades of combined experience and a fully equipped laboratory for data recovery, Charlotte residents can be sure that we are able to successfully treat any digital storage device, restoring your missing files and preventing costly system downtime from affecting your business.

Charlotte, NC - Office Location

Secure Data Recovery Services in Charlotte, NC
SSAE 18 Type II Certified Authorized Drop-Off Location
Secure Data Recovery Services
101 N Tryon Street Suite 112
Charlotte, NC 28246
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Emergency Services Available 24x7
Secure Data Recovery Services in Charlotte, NC
SSAE 18 Type II Certified Authorized Partner Location
Secure Data Recovery Services
16131 Lancaster Highway, Suite 3
Charlotte, NC 28277
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 5PM
After Hours:
Emergency Services Available 24x7

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

Our Charlotte office upholds the expectations of the Better Business Bureau to maintain full accreditation with an A+ rating.

BBB Accredited Company

BBB of Charlotte - Accredited Company with an A+ Rating

North Carolina’s residents and businesses depend on the BBB’s company reviews to verify high standards of service. You can read about those standards, and our history of compliance with them, in our latest review from the BBB.

» Verify our current BBB Rating

We opened our Charlotte office to provide fast, dependable media services for the city's 2.29 million residents. Charlotte is a major financial center and a historically rich city, and we are proud to serve the entire Mecklenburg County region with hard drive data recovery services through our local facility.

Some of the advantages of Secure Data Recovery Services include:

  • Fast turnaround times and multiple service options
  • 24/7/365 emergency data recovery services
  • A certified class 10 ISO 4 Cleanroom and other advanced tools
  • Local pick-up and drop-off services
  • Expert RAID data recovery and RAID repair services
  • Numerous security credentials and SSAE 18 Type II certification
  • Online case updates, 24/7 customer service, and other hard drive repair services in Charlotte, NC

All digital storage systems can fail, and sudden data loss can be extremely stressful. When you choose a data recovery provider, you need a secure, reliable company that can treat your device safely. When it comes to security, reliability, and safety in data recovery, Charlotte residents, companies, and organizations have the top service provider in Secure Data Recovery Services.

We understand our customers' concerns, and our specialists always take the relevant steps to minimize turnaround times while guaranteeing best-in-class security and high success rates for data recovery services. Secure Data Recovery Services is the most trusted name in hard drive data recovery, and we proudly offer free, professional diagnostics for our Charlotte customers. Contact our customer service team today to set up an appointment at our Charlotte facility or to learn more about data recovery. Prospective Charlotte clients will receive the best service no matter their needs.

What to Do When a Digital Device Fails

If your device shows any signs of data loss, turn it off immediately. Never attempt to repair a physically damaged device and never run data recovery utilities, as you might accidentally cause additional issues that could complicate the data recovery process and make it harder to later recover data. Charlotte residents should understand, for example, that malfunctioning hard drives can sustain permanent platter damage while operating after a failure. Data recovery programs can overwrite your files when used incorrectly, and disk utilities can contribute to file corruption.

For the best chances of a successful recovery, you should always keep your device powered off until you can contact a data recovery company. Look for a provider with relevant security credentials and a certified Cleanroom in which the provider performs data recovery. Our Charlotte clients can be sure that they will always receive these benefits through Secure Data Recovery Services.

At Secure Data Recovery Services, we specialize in data repair and RAID data recovery. Our certified engineers will perform a detailed media analysis to determine whether your device is recoverable. We will then present you with a price and turnaround estimate, which you can approve or decline. Secure Data Recovery Services' Charlotte office provides several turnaround options, including our industry-leading 24/7/365 emergency service. Our service options make it easy to manage your system downtime and budget, and our online customer service team can help you make an appropriate decision for your case.

Secure Data Recovery Services can treat virtually any data loss scenario including:

  • Mechanical and electronic hard drive failures
  • Failed RAID rebuilds and physical server failures
  • Virus damage
  • Accidental deletion and formatting
  • File corruption
  • Bad sectors
  • Media wear, fire damage, flood damage, and more

We take a transparent and secure approach to professional media services and hard drive recovery. Charlotte NC clients should know that because we are the first hard drive data recovery company in North Carolina with a SSAE 18 Type II certification, we maintain exceptionally secure facilities with advanced networks. Secure Data Recovery Services holds compliance certifications for HIPAA, FERPA and PCI-DSS, and we are a certified General Services Administration (GSA) contractor.

When you need RAID services, hard drive data recovery, tape repair or any other professional media service, Secure Data Recovery Services' talented engineering teams are ready to help. We offer a 96 percent success rate, years of experience, and we deliver hassle-free recoveries with flexible turnaround options. To set up free diagnostics at our Charlotte facility and get a free quote or for detailed information about our data recovery services, contact us today.

Customer Reviews (11)

Average Rating:

This service was rated 4.9 out of 5.0 based on 11 review(s)

  • Reviewed on Feb 21 2021  |  Chapel Hill, NC

    Satisfied customer. Fast, professional, and clear

    I was surprised I needed this level of data recovery being a computer professional myself. Failures usually don''t sneak up on you but this one did.
    Anthony Lupica explained the process very clearly, kept me updated as to what was going on, and met expectation. I hope to never have to use their services again as a I move EVERYTHING to cloud backup instead of just important stuff because something not valuable today could be tomorrow. However, if I find myself needing data recovery, Secure Data is who I''ll be calling and hopefully Anthony or someone like him will be able to assist.

  • Reviewed on Sep 23 2020  |  Saint Matthews, SC

    Professional Service, Quick Turnaround

    Very pleased with our Sedure Data experience. We were able to hand-deliver the faulty drive to a local tech vendor that facilitated shipping of the unit. Within a very short period of time we had heard back from their analysts regarding options for recovering the unit via the account representative we were assigned. This is one of those services you don''t hope to need frequently but if we ever do again this is where we''ll go.

  • Reviewed on Jun 10 2020  |  Charlotte, NC

    Awesome customer service!

    This was my first time needing such a service and Eli provided excellent care through the whole process. He provided clear explanations of each step I should take with quick responses and checkpoints all along the way. No hidden surprises or time wasted on waiting for answers- Would use again!

  • Reviewed on Sep 30 2019  |  Charlotte, NC

    Great Job

    This experience was amazing!! Eli really came through when I was in a bind. I will definitely recommend this company because of their professionalism and excellent quality of service.

  • Reviewed on Aug 31 2018  |  Indian Trail, NC

    Fast, Courteous, and Clear

    I was very pleased with my service from SDR. My contact Rob was very courteous, clear, and responsive throughout the recovery process. He followed up at every step to make sure I understood what was going on. I would use SDR again.

  • Reviewed on Jun 23 2018  |  McLeansville, NC

    Outstanding service

    I had a wonderful experience with Secure Data Recovery, as I had a hard drive that was no longer recognized by my computer. The hard drive had over 10 years of teaching files (some of which weren't backed up), plus irreplaceable family photos. Chris was EXTREMELY patient with me as I deliberated as to whether or not I would go ahead with the process. He kept me informed about all of the options I had in terms of recovering the data and was always quick to respond to me via email or phone call. I am 100% confident that he cared about me as a customer and was not just all about a 'sale.' He was one of the BEST representatives that I've ever had the pleasure of dealing with. Thank you, Chris AND the Secure Data Recovery team! Your hard work and caring is most appreciated!

Write a Review

Your Ratings *