Certified Data Recovery Services in Charlotte, NC

The expert technicians at Secure Data Recovery Services use the most advanced recovery techniques available in Charlotte, NC, for hard drive recovery and RAID recovery. Our facilities undergo regular SSAE 18 SOC 1, 2, & 3 audits to verify the effectiveness of our cybersecurity management control systems. This means we protect your data at every stage of the recovery process. Our labs also feature certified Class 10 ISO 4 cleanrooms, which offer specialized environments that shield sensitive internal drive components from damage by airborne particulates during invasive data recovery procedures. Charlotte residents can take advantage of one of our local facilities. Our friendly technicians are here to assist with any data loss situation. Call us or drop off your failed media for a free, non-destructive diagnostic and no-obligation price quote.

Secure Data Recovery Services in Charlotte, NC
SSAE 18 Type II Audited Authorized Drop-Off Location
Secure Data Recovery Services
101 N Tryon Street Suite 112
Charlotte, NC 28246
Authorized Drop Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Emergency Services Available 24x7

Secure Data Recovery Services Locations Near You

Charlotte residents can find us in Uptown just north of the Second Ward on Tryon Street, but we also have locations in the greater metro area. Come see us just off Interstate 85 in Concord across from the Carolina Mall, or in Matthews on Mint Hill Road next to the Matthew Medical Center.

Expert Data Recovery Services

Secure Data Recovery Services is the authority in hard drive recovery, SSD recovery and RAID recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world. We're ready to recover your lost data immediately with our Economy, Standard, or Emergency data recovery options and state-of-the art technology.

What Storage Devices Can We Recover for You?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

Why Choose Secure Data Recovery Services?

We have the best-credentialed data recovery engineers in the business. They have decades of combined experience with every kind of data loss situation, from logical or mechanical damage on internal or external storage drives, to RAID arrays with multi-drive failures, damaged iPhone/Android smartphones and flash memory cards.

Every data recovery case begins with a free diagnostic analysis and no-obligation price quote. Our expert technicians maintain a documented 96% successful recovery rate, and we guarantee our results. If for any reason we can't recover your data, you pay nothing. That's our "No Data, No Recovery Fee" guarantee.

Don't Panic If Data Loss Strikes, Just Call Us

Our data recovery team has successfully restored lost data from every major brand and model of digital storage device. There isn't much we haven't seen, from fire and water damage, to mechanical failure from impact trauma and snapped flash drive connectors. Whatever the cause of your data loss, we can help.

We advise that you stop using any device at the first sign of trouble. This might be an unusual clicking or buzzing noise when the drive spins up. Call us right away, and document any strange behavior or any error codes. The more information we have about your failed drive, the faster we can diagnose and resolve the problem.

BBB A+ Certified Data Recovery Company

Each of our Secure Data Recovery Services facilities in Charlotte have accreditation with the Better Business Bureau and an A+ business rating. We pride ourselves on giving our customers the highest quality of service for every data recovery case.

BBB Accredited Company

BBB of Charlotte - Accredited Company with an A+ Rating

North Carolina’s residents and businesses depend on the BBB’s company reviews to verify high standards of service. You can read about those standards, and our history of compliance with them, in our latest review from the BBB.

» Verify our current BBB Rating

Call for a Free Estimate

We intimately understand all data loss scenarios and will exhaust all options technologically possible to reunite you with your lost data as quickly as possible. When you choose Secure Data Recovery Services, you get the most credentialed professionals in the industry and a documented 96% success rate. Call 980-322-0598 to speak to a data recovery expert 24x7.

Customer Reviews (11)

Average Rating:
4.9

This service was rated 4.9 out of 5.0 based on 11 review(s)

  • Reviewed on Feb 21 2021  |  Chapel Hill, NC

    Satisfied customer. Fast, professional, and clear

    I was surprised I needed this level of data recovery being a computer professional myself. Failures usually don''t sneak up on you but this one did.
    Anthony Lupica explained the process very clearly, kept me updated as to what was going on, and met expectation. I hope to never have to use their services again as a I move EVERYTHING to cloud backup instead of just important stuff because something not valuable today could be tomorrow. However, if I find myself needing data recovery, Secure Data is who I''ll be calling and hopefully Anthony or someone like him will be able to assist.

  • Reviewed on Sep 23 2020  |  Saint Matthews, SC

    Professional Service, Quick Turnaround

    Very pleased with our Sedure Data experience. We were able to hand-deliver the faulty drive to a local tech vendor that facilitated shipping of the unit. Within a very short period of time we had heard back from their analysts regarding options for recovering the unit via the account representative we were assigned. This is one of those services you don''t hope to need frequently but if we ever do again this is where we''ll go.

  • Reviewed on Jun 10 2020  |  Charlotte, NC

    Awesome customer service!

    This was my first time needing such a service and Eli provided excellent care through the whole process. He provided clear explanations of each step I should take with quick responses and checkpoints all along the way. No hidden surprises or time wasted on waiting for answers- Would use again!

  • Reviewed on Sep 30 2019  |  Charlotte, NC

    Great Job

    This experience was amazing!! Eli really came through when I was in a bind. I will definitely recommend this company because of their professionalism and excellent quality of service.

  • Reviewed on Aug 31 2018  |  Indian Trail, NC

    Fast, Courteous, and Clear

    I was very pleased with my service from SDR. My contact Rob was very courteous, clear, and responsive throughout the recovery process. He followed up at every step to make sure I understood what was going on. I would use SDR again.

  • Reviewed on Jun 23 2018  |  McLeansville, NC

    Outstanding service

    I had a wonderful experience with Secure Data Recovery, as I had a hard drive that was no longer recognized by my computer. The hard drive had over 10 years of teaching files (some of which weren't backed up), plus irreplaceable family photos. Chris was EXTREMELY patient with me as I deliberated as to whether or not I would go ahead with the process. He kept me informed about all of the options I had in terms of recovering the data and was always quick to respond to me via email or phone call. I am 100% confident that he cared about me as a customer and was not just all about a 'sale.' He was one of the BEST representatives that I've ever had the pleasure of dealing with. Thank you, Chris AND the Secure Data Recovery team! Your hard work and caring is most appreciated!

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