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Secure Data Recovery Services in Charlotte, North Carolina

Professional Data Recovery and File Repair in Charlotte

Secure Data Recovery Services is Charlotte's most trusted data recovery resource. With decades of combined experience and a fully equipped laboratory for data recovery, Charlotte residents can be sure that we are able to successfully treat any digital storage device, restoring your missing files and preventing costly system downtime from affecting your business.

With decades of combined experience and a fully equipped laboratory for data recovery, Charlotte residents can be sure that we are able to successfully treat any digital storage device, restoring your missing files and preventing costly system downtime from affecting your business.

Charlotte, NC - Office Location

Secure Data Recovery Services in Charlotte, NC
SSAE 18 Type II Certified Authorized Drop-Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Secure Data Recovery Services
401 North Tryon Street 10th Floor
Charlotte, NC 28202
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week
Secure Data Recovery Services in Charlotte, NC
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
16131 Lancaster Highway, Suite 3
Charlotte, NC 28277
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

We offer a wide variety of services to help you retrieve your files, regardless of the situation. See some of our featured data recovery services below.

Our Charlotte office upholds the expectations of the Better Business Bureau to maintain full accreditation with an A+ rating.

BBB Accredited Company

BBB of Charlotte - Accredited Company with an A+ Rating

North Carolina’s residents and businesses depend on the BBB’s company reviews to verify high standards of service. You can read about those standards, and our history of compliance with them, in our latest review from the BBB.

» Verify our current BBB Rating

We opened our Charlotte office to provide fast, dependable media services for the city's 2.29 million residents. Charlotte is a major financial center and a historically rich city, and we are proud to serve the entire Mecklenburg County region with hard drive data recovery services through our local facility.

Some of the advantages of Secure Data Recovery Services include:

  • Fast turnaround times and multiple service options
  • 24/7/365 emergency data recovery services
  • A certified class 10 ISO 4 Cleanroom and other advanced tools
  • Local pick-up and drop-off services
  • Expert RAID data recovery and RAID repair services
  • Numerous security credentials and SSAE 18 Type II certification
  • Online case updates, 24/7 customer service, and other hard drive repair services in Charlotte, NC

All digital storage systems can fail, and sudden data loss can be extremely stressful. When you choose a data recovery provider, you need a secure, reliable company that can treat your device safely. When it comes to security, reliability, and safety in data recovery, Charlotte residents, companies, and organizations have the top service provider in Secure Data Recovery Services.

We understand our customers' concerns, and our specialists always take the relevant steps to minimize turnaround times while guaranteeing best-in-class security and high success rates for data recovery services. Secure Data Recovery Services is the most trusted name in hard drive data recovery, and we proudly offer free, professional diagnostics for our Charlotte customers. Contact our customer service team today to set up an appointment at our Charlotte facility or to learn more about data recovery. Prospective Charlotte clients will receive the best service no matter their needs.

What to Do When a Digital Device Fails

If your device shows any signs of data loss, turn it off immediately. Never attempt to repair a physically damaged device and never run data recovery utilities, as you might accidentally cause additional issues that could complicate the data recovery process and make it harder to later recover data. Charlotte residents should understand, for example, that malfunctioning hard drives can sustain permanent platter damage while operating after a failure. Data recovery programs can overwrite your files when used incorrectly, and disk utilities can contribute to file corruption.

For the best chances of a successful recovery, you should always keep your device powered off until you can contact a data recovery company. Look for a provider with relevant security credentials and a certified Cleanroom in which the provider performs data recovery. Our Charlotte clients can be sure that they will always receive these benefits through Secure Data Recovery Services.

At Secure Data Recovery Services, we specialize in data repair and RAID data recovery. Our certified engineers will perform a detailed media analysis to determine whether your device is recoverable. We will then present you with a price and turnaround estimate, which you can approve or decline. Secure Data Recovery Services' Charlotte office provides several turnaround options, including our industry-leading 24/7/365 emergency service. Our service options make it easy to manage your system downtime and budget, and our online customer service team can help you make an appropriate decision for your case.

Secure Data Recovery Services can treat virtually any data loss scenario including:

  • Mechanical and electronic hard drive failures
  • Failed RAID rebuilds and physical server failures
  • Virus damage
  • Accidental deletion and formatting
  • File corruption
  • Bad sectors
  • Media wear, fire damage, flood damage, and more

We take a transparent and secure approach to professional media services and hard drive recovery. Charlotte NC clients should know that because we are the first hard drive data recovery company in North Carolina with a SSAE 18 Type II certification, we maintain exceptionally secure facilities with advanced networks. Secure Data Recovery Services holds compliance certifications for HIPAA, FERPA and PCI-DSS, and we are a certified General Services Administration (GSA) contractor.

When you need RAID services, hard drive data recovery, tape repair or any other professional media service, Secure Data Recovery Services' talented engineering teams are ready to help. We offer a 96 percent success rate, years of experience, and we deliver hassle-free recoveries with flexible turnaround options. To set up free diagnostics at our Charlotte facility and get a free quote or for detailed information about our data recovery services, contact us today.

Customer Reviews (7)

Average Rating:

This service was rated 4.9 out of 5.0 based on 7 review(s)

  • Reviewed on Aug 31 2018  |  Indian Trail, NC

    Fast, Courteous, and Clear

    I was very pleased with my service from SDR. My contact Rob was very courteous, clear, and responsive throughout the recovery process. He followed up at every step to make sure I understood what was going on. I would use SDR again.

  • Reviewed on Jun 23 2018  |  McLeansville, NC

    Outstanding service

    I had a wonderful experience with Secure Data Recovery, as I had a hard drive that was no longer recognized by my computer. The hard drive had over 10 years of teaching files (some of which weren't backed up), plus irreplaceable family photos. Chris was EXTREMELY patient with me as I deliberated as to whether or not I would go ahead with the process. He kept me informed about all of the options I had in terms of recovering the data and was always quick to respond to me via email or phone call. I am 100% confident that he cared about me as a customer and was not just all about a 'sale.' He was one of the BEST representatives that I've ever had the pleasure of dealing with. Thank you, Chris AND the Secure Data Recovery team! Your hard work and caring is most appreciated!

  • Reviewed on Nov 9 2017  |  Concord, NC

    Satisfied customer!

    Secure Data Recovery Services was everything I was looking for. Customer service representative Fred was quick to respond to any and all questions I had. Pricing was affordable and accommodating. I recommend this company to anyone who’s data is important to them and needs help with repairing it safely.

  • Reviewed on Jun 12 2017  |  Mauldin, SC

    Highly Recommend

    All of my data was recovered in a timely manner, and most importantly for me, at a reasonable price. Although my job was extremely small in comparison to other clients, I was treated no differently. My service rep Chris M. kept me informed the entire time and made the process simple and stress free. I knew exactly what I was getting before payment and am extremely satisfied with the end result. Hopefully I'll never have to use them again, but if I do, I'll be a repeat customer. Thank you!!!

  • Reviewed on Sep 1 2015  |  Shelby, NC

    Great service...Thanks Rob Anderson

    When one of our NAS units died and along with it TBs of data that we desperately needed, I started looking for companies to recover. I looked around and found Secure Data Recovery as the highest rated provider of such services, and I'm so glad I did. Rob was an awesome rep who kept me informed of the entire process from start to ALL of my data being back in my hands. I can't say enough good things about the service I received, and the entire team from Secure Data Recovery!!!Thanks

  • Reviewed on May 8 2015  |  Charlotte, NC

    Great help with personal service

    Mitchell Moore was a great help in getting my data recovered. I shopped a couple other places before finding Secure Data Recovery and they seemed a little questionable about whether they'd recover my data or destroy it. Mitchell kept me updated through the entire process. It was nice to see that they actually did a real diagnostic on my drive before telling me whether or not it could be recovered.

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