Certified Hard Drive Data Recovery Services in Chicago, IL

Secure Data Recovery

I''ve used SDR on a few occasions. The first time I used their service they recovered everything. It wasn''t cheap but I got all my files back and the experience was great! I had shopped around and they seemed like the best at it. The second time, I dropped one of my external drives and it was too severely damaged to do a full recovery, so I ended up spending almost 3K for basically nothing because I signed an ''As is'' agreement, and the files they did recover I already had backed up. So that was a major bummer. Live and learn. I wasn''t originally going to go forward with it because of the cost. They told me they could put me on a payment plan, so I agreed. However, they did not end up setting up a payment plan. They charged me in full. Definitely not cool, and a major accounting error on their end. Especially when the files I needed weren''t recovered. I would definitely use them again if needed, and would recommend them to others, just steer clear of the ''As is'' agreement. I would guess that usually means that they know it''s a lost cause. As a last ditch effort, I sent in an older drive and they were able to recover it in full again. I got my files I needed back, so I''m happy. Definitely not happy with the cost and the accounting error. Ron, my customer service rep, did a fine job communicating and handling the case. They send an overnight shipping label, and the experience is quite streamlined. The moral of the story is data recovery is expensive, so back up your files often. In a pinch, SDR is the way to go.

Excellent, service - Tears of joy!

my heart was so heavy to find out that the hard drive was damaged that held a video from the 10 year heart transplant celebration I gave ky husband before we could even view it. All the family and friends who attended and special tributes, words of encouragement and expressions could never be duplicated. I was literally ill after spending 6 months checking with tons of services to see if they could recover the files on the drive with no success. Then A coworker told me to check out SecureData Inc. From start to finish their service was totally unlike the other companies I had dealt with. They assigned me a Id # and a dedicated service specialist Rob Anderson. Rob was excellent in walking me through the process, keeping me up to date on progress and working with ne on the fees.. Where other services could not recover the disk and files, Secure Data fully recovered all the data and in a great timeframe. The viideo on the drive was priceless to ky family and we literally cried when we viewed it. Words cannot express my gratitude to Rob Anderson and the Secure Data team. You are the best and I highly and fully recommend you fir data recovery. May God Bless you for the work that you do and the luves that you touch.

Great Customer Service

Chris McMacken was very helpful with me. Answered all of my questions fast and was very professional to work with.

Highly Recommend

I was definitely skeptical on whether or not the company would be able to recover my photos as others had tried and weren''t successful. I worked with Jeremy Provchy to recover my files and his communication/response times were incredible. They were able to recover 100% of my hard drive in a little under 2 weeks. I only have great things to say about this company. Worth every penny!

All data restored

After my external backup drive failed, Secure Date Recovery did restore everything although it did take a bit longer than quoted. SDR Chris was very responsive whenever I did reach out or had a question. Happy to have everything in working order again!

USB Flash Drive Failed

When my USB flash drive was not recognized on my computer, I stopped at a local computer repair shop and they advised me to contact a local recovery company located in southern Wisconsin. After I received their quote of up to $12,000, and not guaranteeing their work, I immediately requested my flash drive back. I conducted a google search and found Secure Date Recovery (SDR). I researched a little more and realized that this company was legit, and the previous reviews were by far the best compared to other companies I researched. I contacted SDR and Chris McMacken contacted me back immediately, and advised me of their process and their guarantee. I was really skeptical, if I would get my files back or even a portion of them. After deciding to send it in for the free evaluation, Chris contacted me back with a price for the recovery and advised that it would take a little more time due to reassembling and piecing the flash drive back together, due to the local 3rd party company disassembling the device.

I was really impressed with the knowledge Chris had and keeping me informed and involved throughout the entire process. It took a couple months for the recovery, but they were able to retrieve all my files! Knowing that all my files were recovered was a huge relief. If there was a company I highly recommend, it would be Secure Data Recovery! Not only was the price reasonable, Chris was professional, polite, and he and the entire staff knew their stuff!! I can’t thank Chris and the entire staff at SDR enough. If I ever need anything recovered, SDR is the company to go to (and keep the company’s website bookmarked in your web browser).

Great service.

I sent in a hard drive that was damaged with little hope of recovery, but Secure Data's team were able to recover all the files. Nick, a recovery tech, explained the process and kept me well informed. He was extremely helpful and friendly.

OUTSTANDING SERVICE!

Jeremy Provchy and the SDR team provided an outstanding service and recovered 100% of my data. My External USB drive was malfunctioning and was not reading any of my files. All attempts to recover the data on my own were unsuccessful. The SDR team worked within the timeline promised and delivered my recovered files ahead of schedule. I'm very satisfied with their services and prices. Ask for Jeremy, he is very professional and will take care of you from beginning to end of the recovery process! I highly recommend SDR.

Great Turn-Around Time

I'm very happy that Secure Data Recovery was able to recover my 2TB Western Digital hard drive. I'd highly recommend getting your hard drive recover services from them!

99% Files Recovered, Highly Recommend

I worked with Chris to recover my files from an external hard drive crash. They were able to recover just about every single file, though it did take around 3 weeks to complete. However, the fact that the files were recovered is the most important part. Highly recommend!

Drowned Cell Phone

I spent time and money going to three very credible cell phone repair shops that could not provide me with any hope for recovering the information on my water damaged cell phone before using Secure Data Recovery services. SDR was able to recover my information and provide a payment plan. Thanks Rob for your support and understanding.

GREAT JOB SDR!!!

Chris McMacken and the Secure Data Recovery team saved us not once but twice. Chris was very responsive and professional. We were able to get 100% of the Data we needed back off both drives. I could not be more please with this service and how easy and fast the process was. If you need data recovered I would not go anywhere else!