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Secure Data Recovery Services in Chicago, Illinois
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Certified Hard Drive Data Recovery Services in Chicago, IL

Secure Data Recovery Services in Chicago, provides professional media repair, hard drive data recovery, and other services through a dedicated local office in Illinois. We have decades of combined experience in our industry, and we offer excellent success rates and state-of-the-art security controls as the leading hard drive data recovery specialists in Chicago.

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We have decades of combined experience in our industry, and we offer excellent success rates and state-of-the-art security controls as the leading hard drive data recovery specialists in Chicago.

Chicago, IL - Office Location

Secure Data Recovery Services in Palatine, IL
SSAE 18 Type II Certified Class 10 ISO 4 Cleanroom
Certified Data Recovery Lab This location is a secure and certified LAB featuring on premise data recovery experts and state of the art data recovery technology to solve complex data recovery situations from all types of data storage devices. Our LABs are on stand by 24x7 for emergencies.
Secure Data Recovery Services
4811 Emerson Ave #210
Palatine, IL 60067
1-224-347-9119
Walk-in Hours:
Mon-Fri: 9AM - 5:30PM
Sat: 10AM - 4PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

In addition to our location in Palatine we also have other convenient Chicago locations on West Washington and West Madison. See location details below.

Secure Data Recovery Services in Chicago, IL
SSAE 18 Type II Certified Authorized Drop-Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Secure Data Recovery Services
22 W. Washington Suite 1500
Chicago, IL 60602
1-312-854-2845
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week
Secure Data Recovery Services in Chicago, IL
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
1127 W Madison Street
Chicago, IL 60607
1-800-388-1266
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 6PM
Sun: 12PM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

Our extensive services offer Chicago residents a solution to virtually any data loss situation. See some of our featured data recovery services below.


By adopting the Better Business Bureau’s services standards, our Chicago facility maintains full accreditation and a top rating.

BBB Accredited Company

BBB of Chicago - Accredited Company with an A+ Rating

Businesses and residents in the Midwest trust the seal of the BBB. In our latest company review, the BBB explains the factors that led to our A+ rating

» Verify our current BBB Rating

Chicago is the Midwest's most prominent city due to its contributions to art, culture, and business. With more than 2.7 million residents, the Windy City is the third largest municipality in the country. We established our local facility to deliver a comprehensive set of data recovery services to our clients in Illinois, Indiana, and Wisconsin.

Our specialists can successfully treat virtually any type of data loss scenario, including:

  • Mechanical media failures and electronic issues
  • Fire damage, flood damage, and other natural disasters
  • Deleted files and formatted media
  • Virus damage
  • Failed RAID rebuilds
  • Operating system failures
  • Worn or corroded media

If you have lost access to important files, our specialists can rebuild malfunctioning components, restore damaged data, and present you with a full hard drive recovery. Chicago customers will be happy to learn that we regularly work with all operating systems, and our excellent security systems protect your confidentiality throughout the process of data recovery. Chicago clients can contact our customer service team online or by phone today for a free evaluation at our Chicago office.

What to Do When a Digital Device Fails

The most important thing to remember when data loss occurs is that failed media tends to take on additional damage during operation. Do not run data recovery software or attempt to fix your device on your own. Immediately turning off your device will dramatically increase your chances of making a full data recovery. Prospective Chicago customers should contact us as soon as possible for a consultation. Never bring your media to a general computer repair shop; they will not have the appropriate equipment to safely complete your recovery, and any attempt to repair your device will likely result in additional damage.

By sending your device to Secure Data Recovery Services, Chicago customers can get an accurate price quote and turnaround estimate before making a case decision. Call our Chicago office for a free quote, and if you have a data loss emergency, you can upgrade to expedited or 24/7/365 services to limit your down time.

Professional Hard Drive Data Recovery in Chicago

Secure Data Recovery Services protects your confidentiality while offering top-notch media repair, RAID repair, and other hard drive repair services in Chicago, IL. We regularly test our facilities to maintain compliance with various laws and standards, and our certifications provide you with peace of mind throughout the process of hard drive data recovery. Chicago businesses will be happy to know that we post all of our certifications online for your convenience.

Secure Data Recovery Services' certifications include:

  • HIPAA, FERPA and PCI security compliance certification
  • SAS 70 / SSAE 16 Type II certification
  • General Services Administration (GSA) contractor certification
  • Green business certification

At Secure Data Recovery Services, we offer a reliable, efficient way to restore files in Chicago. Data recovery is a sensitive task, and we treat every case with appropriate security. Thanks to our advanced facilities, we offer an overall success rate of 96 percent. Our service offerings also include RAID repair and tape repair, and we operate the Chicago area's only certified Class 10 ISO 4 Cleanroom to keep media safe throughout the process of data recovery. Prospective Chicago clients can contact our customer service team today. Regardless of your media failure scenario, our specialists are always ready to help you make an effective disaster recovery plan.

Customer Reviews (28)

Average Rating:
4.8

This service was rated 4.8 out of 5.0 based on 28 review(s)

  • Reviewed on Jan 15 2019  |  Chicago, IL

    Great Work

    I was very impressed with Secure Data Recovery. A backup USB drive I had was damaged so I requested help. They responded quickly, were very knowledgeable, and the process was simple. They turned around my files in two business days, and I never skipped a beat. I highly recommend this company.

  • Reviewed on Jan 9 2019  |  Arlington Heights, IL

    Prompt Service especially over holidays

    Rob Anderson was very helpful and prompt in assisting me with data recovery services, especially over the holiday season. Price was higher than I had hoped but the overall quality of the service was good.

  • Reviewed on Dec 27 2018  |  CAROL STREAM, IL

    Excellent Service

    I got my data back fast and easy. Mitchelle Moore was the person to help me out, and he was nothing but pleasant to work with! I recommend him to anyone. He has very fast response times, and will help you with literally anything. Best customer service I''ve received in YEARS.

  • Reviewed on Nov 27 2018  |  Chicago, IL

    Happy with the service

    My ancient external backup drive crashed, and Chris McMacken talked me through the steps for recovery (calming me down in the process!). I got everything back, and I couldn''t be more pleased.

  • Reviewed on Sep 17 2018  |  Chicago, IL

    Chris is AMAZING

    wanted to reach out to let you know my experience working with Chris. First off, I lost my hard drive-of course before a HUGE customer meeting. I was extremely stressed about the entire situation.
    I submitted my laptop Thursday. Chris was in contact with me immediately. He was honest, but he was calm and friendly which helped reduce my stress. He called to provide me updates regularly. He gave me an estimated timeline and then delivered the all important folder early-over 12 hours early. He called to make sure I got the folder and that the contents were intact.
    I am big on customer service, in fact, I recently took over services for my company. My motto for the team is something along the lines of 'No Nordstrom pricing at K-Mart customer service'. Chris far exceeded any expectation of service. I would highly recommend not only your company but I would tell people to ask to work with Chris. Your organization is lucky to have him, I felt he genuinely cared about me as a customer and cared that I get my data restored.

    Thank you so much for everything. I will be posting a positive review on Yelp and will definitely direct any needs of my company.

  • Reviewed on Aug 3 2018  |  Chicago, IL

    Secure Data Recovery

    I've used SDR on a few occasions. The first time I used their service they recovered everything. It wasn't cheap but I got all my files back and the experience was great! I had shopped around and they seemed like the best at it. The second time, I dropped one of my external drives and it was too severely damaged to do a full recovery, so I ended up spending almost 3K for basically nothing because I signed an 'As is' agreement, and the files they did recover I already had backed up. So that was a major bummer. Live and learn. I wasn't originally going to go forward with it because of the cost. They told me they could put me on a payment plan, so I agreed. However, they did not end up setting up a payment plan. They charged me in full. Definitely not cool, and a major accounting error on their end. Especially when the files I needed weren't recovered. I would definitely use them again if needed, and would recommend them to others, just steer clear of the 'As is' agreement. I would guess that usually means that they know it's a lost cause. As a last ditch effort, I sent in an older drive and they were able to recover it in full again. I got my files I needed back, so I'm happy. Definitely not happy with the cost and the accounting error. Ron, my customer service rep, did a fine job communicating and handling the case. They send an overnight shipping label, and the experience is quite streamlined. The moral of the story is data recovery is expensive, so back up your files often. In a pinch, SDR is the way to go.

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