Certified Hard Drive Data Recovery Services in Chicago, IL

Excellent service

I had an external drive crash with almost no warning. All attempts to recover the data on my own were useless, yet SDR was able to recover almost all of the data. The techs from SDR and the account executive I worked with, Rob, did an awesome job, as far as I'm concerned. They were very professional and flexible in working with me with regards to timelines. I hope I don't have any more serious equipment malfunctions, but if I do, I know I will be using the services from SDR.

Drowned Cell Phone

I spent time and money going to three very credible cell phone repair shops that could not provide me with any hope for recovering the information on my water damaged cell phone before using Secure Data Recovery services. SDR was able to recover my information and provide a payment plan. Thanks Rob for your support and understanding.

GREAT JOB SDR!!!

Chris McMacken and the Secure Data Recovery team saved us not once but twice. Chris was very responsive and professional. We were able to get 100% of the Data we needed back off both drives. I could not be more please with this service and how easy and fast the process was. If you need data recovered I would not go anywhere else!

SAVED US!

Accidentally dropped the laptop with all of our tax returns on it. Since we are an accounting firm, we had over 900 tax returns on the hard drive. The hard drive was damaged and the data was not accessible. It was an emergency for us as it was the last week of tax season. SDR worked all weekend over Easter weekend and was able to retrieve 99% of all of our hard drive. We received it back on an external hard drive fully functional. Worth every penny we spent. Chris worked directly with us to get us the instant service we needed and the fast results. Would highly recommend Chris and SDR!

Highly recommend

Fantastic customer service, and prompt delivery. I was contacted soon after I made an inquiry on the Secure Data Recovery Services website. My CSR, Alec gave me a clear understanding of the process upfront, and progress along the way. The local staff, where I dropped off my HD were a pleasure to work with as well.

I had a small external HD, OSX, with clicking sounds and no ability to remount. Dropped off locally, and had my drive diagnosed in 1.5 business days, and its data recovered about a week later.

most files recovered

I had all my files from my computer and backup erased. I was able to work with Alec to bring down the price and recover most of my files from my backup. They we're able to recover all my files from my old computer but a years worth of files are still gone, which for an artists is a LOT of work! Alec did all that he could.

Honest and Reliable Company!

I had a crashed external hard drive that I thought would surely be unsalvageable. I called in late at night and they were extremely prompt with getting my problem diagnosed and explaining the process. Chris helped me along the way and he was very professional, helpful, and kind. Even when he was out of the office he continued to email me and keep me updated. They were able to recover 100% of my data from bad sectors and although it took much longer than I had hoped, everything was done correctly and it was a HUGE lifesaver. I can't recommend Secure Data Recovery (and Chris) enough!

Dead Flash Drive

My flash drive died. I was sunk. Secure Data Recovery was able to recover all the files on it, and mail me a new drive in just a few days. Compared to the cost of re-creating the data, the cost was nominal.

From the minute I called, Secure Data Recovery was very friendly, professional, and extremely knowledgeable. They explained their no risk process and cost up front, and came through on every promise. They exceeded my expectations in every way. These guys know what their doing.

If you have a device beyond normal recovery, I would definitely recommend Secure Data Recovery.

Ask for Chris McMacken. He was super!

Great Work Saving Years of Files

Was tremendously worried when the Seagate drive I use to back up my laptop slipped and fell off a table, and thought that I was about to lose everything from the past four years. Upon researching places in the Chicago area, Chris McMacken from Secure Data called promptly after my initial inquiry, was very up front about the process and pricing, and checked in with progress and status updates throughout the process.

The entire endeavor was easy to go through, and at the end of the day easily 80 to 90 percent of my files were recovered, including nearly all of my saved work from college and graduate school that was most important to me. Thanks again, guys!

Life saver

Had a some portable hard drives which got fried. Had about 14 years worth of film work, videos, photos, etc. Turns out my PCB was fried and everyone else I went to said there was a 5% chance of recovery. Chris and the Secure Data Recovery team was able to retrieve about 90% of my drive. I had really bad sector damage and I was shocked that some of the files are still playable.
Although, at first I there was some confusion in what services I wanted done, I would highly recommend using SDR. Pricey, but worth saving 14 years of work. Thank you!

Great work.

I had approximately 64k files on my crashed external drive. I was very grateful to hear that they were able to recover all of my files. They were efficient and effective. I appreciate their promptness and theirs professionalism. Great job!

Successful and Speedy Data Recovery

Shortly after I completed the online inquiry, Alec called me to follow up and was responsive and informative every step of the way. My data was completely recovered and delivered as promised.