24/7 Service:1-800-388-1266

Secure Data Recovery Services in Chicago, Illinois

Certified Hard Drive Data Recovery Services in Chicago, IL

Secure Data Recovery Services in Chicago, provides professional media repair, hard drive data recovery, and other services through a dedicated local office in Illinois. We have decades of combined experience in our industry, and we offer excellent success rates and state-of-the-art security controls as the leading hard drive data recovery specialists in Chicago.

We have decades of combined experience in our industry, and we offer excellent success rates and state-of-the-art security controls as the leading hard drive data recovery specialists in Chicago.

Chicago, IL - Office Location

Secure Data Recovery Services in Chicago, IL
SSAE 18 Type II Certified Authorized Drop-Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Secure Data Recovery Services
22 W. Washington Suite 1500
Chicago, IL 60602
1-312-854-2845
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

In addition to our West Washington location we also have two other convenient Chicago locations on West Madison and in Palos Park. See locations details below.

Secure Data Recovery Services in Chicago, IL
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
1127 W Madison Street  
Chicago, IL 60607
1-800-388-1266
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 6PM
Sun: 12PM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week
Secure Data Recovery Services in Palos Park, IL
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
13018 South La Grange Road
Palos Park, IL 60464
1-800-388-1266
Walk-in Hours:
Mon-Fri: 10:00AM - 8:00PM
Sat: 10:00AM - 6:00PM
Sun: 10:00AM - 4:00PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

Our extensive services offer Chicago residents a solution to virtually any data loss situation. See some of our featured data recovery services below.


By adopting the Better Business Bureau’s services standards, our Chicago facility maintains full accreditation and a top rating.

BBB Accredited Company

BBB of Chicago - Accredited Company with an A+ Rating

Businesses and residents in the Midwest trust the seal of the BBB. In our latest company review, the BBB explains the factors that led to our A+ rating

» Verify our current BBB Rating

Chicago is the Midwest's most prominent city due to its contributions to art, culture, and business. With more than 2.7 million residents, the Windy City is the third largest municipality in the country. We established our local facility to deliver a comprehensive set of data recovery services to our clients in Illinois, Indiana, and Wisconsin.

Our specialists can successfully treat virtually any type of data loss scenario, including:

  • Mechanical media failures and electronic issues
  • Fire damage, flood damage, and other natural disasters
  • Deleted files and formatted media
  • Virus damage
  • Failed RAID rebuilds
  • Operating system failures
  • Worn or corroded media

If you have lost access to important files, our specialists can rebuild malfunctioning components, restore damaged data, and present you with a full hard drive recovery. Chicago customers will be happy to learn that we regularly work with all operating systems, and our excellent security systems protect your confidentiality throughout the process of data recovery. Chicago clients can contact our customer service team online or by phone today for a free evaluation at our Chicago office.

What to Do When a Digital Device Fails

The most important thing to remember when data loss occurs is that failed media tends to take on additional damage during operation. Do not run data recovery software or attempt to fix your device on your own. Immediately turning off your device will dramatically increase your chances of making a full data recovery. Prospective Chicago customers should contact us as soon as possible for a consultation. Never bring your media to a general computer repair shop; they will not have the appropriate equipment to safely complete your recovery, and any attempt to repair your device will likely result in additional damage.

By sending your device to Secure Data Recovery Services, Chicago customers can get an accurate price quote and turnaround estimate before making a case decision. Call our Chicago office for a free quote, and if you have a data loss emergency, you can upgrade to expedited or 24/7/365 services to limit your down time.

Professional Hard Drive Data Recovery in Chicago

Secure Data Recovery Services protects your confidentiality while offering top-notch media repair, RAID repair, and other hard drive repair services in Chicago, IL. We regularly test our facilities to maintain compliance with various laws and standards, and our certifications provide you with peace of mind throughout the process of hard drive data recovery. Chicago businesses will be happy to know that we post all of our certifications online for your convenience.

Secure Data Recovery Services' certifications include:

  • HIPAA, FERPA and PCI security compliance certification
  • SAS 70 / SSAE 16 Type II certification
  • General Services Administration (GSA) contractor certification
  • Green business certification

At Secure Data Recovery Services, we offer a reliable, efficient way to restore files in Chicago. Data recovery is a sensitive task, and we treat every case with appropriate security. Thanks to our advanced facilities, we offer an overall success rate of 96 percent. Our service offerings also include RAID repair and tape repair, and we operate the Chicago area's only certified Class 10 ISO 4 Cleanroom to keep media safe throughout the process of data recovery. Prospective Chicago clients can contact our customer service team today. Regardless of your media failure scenario, our specialists are always ready to help you make an effective disaster recovery plan.

Customer Reviews (25)

Average Rating:
4.8

This service was rated 4.8 out of 5.0 based on 25 review(s)

  • Reviewed on Nov 27 2018  |  Chicago, IL

    Happy with the service

    My ancient external backup drive crashed, and Chris McMacken talked me through the steps for recovery (calming me down in the process!). I got everything back, and I couldn''t be more pleased.

  • Reviewed on Sep 17 2018  |  Chicago, IL

    Chris is AMAZING

    wanted to reach out to let you know my experience working with Chris. First off, I lost my hard drive-of course before a HUGE customer meeting. I was extremely stressed about the entire situation.
    I submitted my laptop Thursday. Chris was in contact with me immediately. He was honest, but he was calm and friendly which helped reduce my stress. He called to provide me updates regularly. He gave me an estimated timeline and then delivered the all important folder early-over 12 hours early. He called to make sure I got the folder and that the contents were intact.
    I am big on customer service, in fact, I recently took over services for my company. My motto for the team is something along the lines of 'No Nordstrom pricing at K-Mart customer service'. Chris far exceeded any expectation of service. I would highly recommend not only your company but I would tell people to ask to work with Chris. Your organization is lucky to have him, I felt he genuinely cared about me as a customer and cared that I get my data restored.

    Thank you so much for everything. I will be posting a positive review on Yelp and will definitely direct any needs of my company.

  • Reviewed on Aug 3 2018  |  Chicago, IL

    Secure Data Recovery

    I've used SDR on a few occasions. The first time I used their service they recovered everything. It wasn't cheap but I got all my files back and the experience was great! I had shopped around and they seemed like the best at it. The second time, I dropped one of my external drives and it was too severely damaged to do a full recovery, so I ended up spending almost 3K for basically nothing because I signed an 'As is' agreement, and the files they did recover I already had backed up. So that was a major bummer. Live and learn. I wasn't originally going to go forward with it because of the cost. They told me they could put me on a payment plan, so I agreed. However, they did not end up setting up a payment plan. They charged me in full. Definitely not cool, and a major accounting error on their end. Especially when the files I needed weren't recovered. I would definitely use them again if needed, and would recommend them to others, just steer clear of the 'As is' agreement. I would guess that usually means that they know it's a lost cause. As a last ditch effort, I sent in an older drive and they were able to recover it in full again. I got my files I needed back, so I'm happy. Definitely not happy with the cost and the accounting error. Ron, my customer service rep, did a fine job communicating and handling the case. They send an overnight shipping label, and the experience is quite streamlined. The moral of the story is data recovery is expensive, so back up your files often. In a pinch, SDR is the way to go.

  • Reviewed on Jul 16 2018  |  Palos Park, IL

    Excellent, service - Tears of joy!

    my heart was so heavy to find out that the hard drive was damaged that held a video from the 10 year heart transplant celebration I gave ky husband before we could even view it. All the family and friends who attended and special tributes, words of encouragement and expressions could never be duplicated. I was literally ill after spending 6 months checking with tons of services to see if they could recover the files on the drive with no success. Then A coworker told me to check out SecureData Inc. From start to finish their service was totally unlike the other companies I had dealt with. They assigned me a Id # and a dedicated service specialist Rob Anderson. Rob was excellent in walking me through the process, keeping me up to date on progress and working with ne on the fees.. Where other services could not recover the disk and files, Secure Data fully recovered all the data and in a great timeframe. The video on the drive was priceless to ky family and we literally cried when we viewed it. Words cannot express my gratitude to Rob Anderson and the Secure Data team. You are the best and I highly and fully recommend you fir data recovery. May God Bless you for the work that you do and the luves that you touch.

  • Reviewed on Mar 20 2018  |  Addison, IL

    Great Customer Service

    Chris McMacken was very helpful with me. Answered all of my questions fast and was very professional to work with.

  • Reviewed on Feb 28 2018  |  Rolling Meadows, IL

    Highly Recommend

    I was definitely skeptical on whether or not the company would be able to recover my photos as others had tried and weren't successful. I worked with Jeremy Provchy to recover my files and his communication/response times were incredible. They were able to recover 100% of my hard drive in a little under 2 weeks. I only have great things to say about this company. Worth every penny!

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