Regardless of the type of issue you are experiencing, our engineers are prepared to assist you. With decades of experience in this industry, we can treat any failure and examine any media. We understand that when running a business, any downtime can have serious consequences. This is why we offer turnaround times that suit your needs. If any of the local businesses in Acworth experience a system failure, then they can choose from our expedited or emergency services and rest assured that we will quickly get you back up and running. We also offer easy drop off or pickup services; call our customer support team for additional information and to start your free case today.
What are some common media failure scenarios that we deal with?
- File Corruption
- Hard Drive Failure
- Accidental Deletion
- Firmware Damage
- RAID Failure
- And many more
Keeping your information Secure
At Secure Data Recovery we understand that security is a top priority for our customers. We take fundamental steps needed to make sure your data is protected during the recovery process. These steps include regularly updating our systems and only storing data on non-Internet connected storage media. We use reliable access protocols including only storing recovered data for 14 days before deletion. During the whole recovery process, we use advanced hardware encryption to protect any and all data that our company comes into contact with.
Secure Data Recovery is a company you can rely on
Secure Data Recovery Services holds a number of verifiable certifications showing our customers they can depend on us. We are SSAE 18 audited, D&B verified, TRUSTe Verified, and have many more certifications. Below are some of our other third party certifications.
- EU-U.S. Privacy Policy Certified
- Certified Mac Technician
- BBB Accredited Business
- GSA Approved Contractor
- Certified Class 10 ISO 4 Cleanroom
What to do if your drive fails
A drive failure can happen at any moment and can result in loss of work and unexpected downtime. Unexpected downtime can result in serious repercussions for any business. Some signs that your system is failing are:
- Missing Files
- Error Messages indicating unreadable files
- Grinding, clicking, and whirring sounds
- Overheating
- Visible electrical damage
If you experience any of these symptoms, turn your device off immediately and do not attempt to recover any data on your own. Doing so can result in permanently deleted data. Call our Acworth location to set up a risk-free device evaluation. Our engineers can assess the condition of your media within 48-72 hours under our standard service option.
Our customer service team is dedicated to assisting our customers and are available 24 hours a day, 7 days a week. Call 1.800.388.1266 today and ask about our expedited or emergency services.