Certified Hard Drive Data Recovery Services in Orlando

Professional

Chris was very professional and to the point. He was also very punctual with his follow up letting me know what exactly was going on.

Recovered Everything I Needed

Fred helped out as best he could. Every time we spoke, he paid close to our needs. Since we were not in a hurry, Fred was able get us a discount. Because of the lower price, we had to wait a few extra days, but it was worth the wait. All the files that I needed were recovered. This was the first time that I've had a hard drive fail me. I now know the importance of backing up files.

Awesome Experience!

My external hard drive died. Mitchell and his team were able to resurrect it from the dead---Hallelujia!!

To be honest I was a little unsure what to think as I had never had this happen before but Mitchell put my mind and my wallet at ease as he explained in details what was wrong my hard drive after careful examination and also what steps would be taken. I love how they help find a solution that is within your budget and give you all the details up front. Mitchell was like Morpheus on the Matrix and I am so glad I took the red pill as my hard drive and I are still in Wonderland!

Recovery of Backup Files

My wife's PC failed as a result of a Microsoft Windows update failure, requiring a factory system reload. Not unduly concerned until I discovered that my WD backup ext. drive had a hardware fault which was not recognized by the hardware or backup application (Acronis). After a couple of weeks of frustration, during which I was able to make a partial recovery, I resorted to Secure's services which I must say was a positive, professional and satisfying experience overall. My contact, Jeremy, made every effort to support me in a knowledgeable, and professional manner. I think he was focused on achieving a "win/win" result. When I received the initial services estimate, the quoted price was not cost competitive for the value of the data which would be recovered. I explained my reasons to Jeremy, who rather than dropping the matter, took the issue to his management and we arrived at an amicable compromise. The recovered data allowed me to get my wife's system back in operation. I would recommend SDR to anyone needing a competent, professional data recovery service, operated with appropriate sensitivity to the customer's situation. A positive experience. Thanks, Jeremy!

Retrieved all my data

I had a portable drive that seemed to stop working. I used some several recovery programs to no avail. I sent it in and they found that the drive heads had failed. They were able to recover all my data. Rob was very helpful and kept me informed of the progress. I highly recommend their services.

More than I expected!

My account rep was Rob and his service was beyond what I had expected. My story is like others who lost everything from their personal computers because I hadn't taken online backup seriously enough and the worst-case scenario happened. The HD failure happened at the worst possible time because we were just about to leave on our family's first vacation ever.

Although we had been saving for a year for our trip, when the initial cost came in we had to consider forfeiting our reservations and cancelling our travel plans because we couldn't afford everything. Rob was able to work out an alternate solution that reduced the cost of recovery to one that allowed us to enjoy our time away while SDR took care of our drive.

In the end, they recovered nearly every file and all of the important ones. Rob's service was at a level that many people believe no longer exists in our modern, impersonal world. He not only cared about our circumstance but was proactive in finding the solution that would work for us. He was a true rock star!

When we got the recovered data, I was able to restore our personal files with relative ease and am currently up an running only 4 days later. And yes, I'm using an online back-up service now.

I can't say enough good things about Rob and the people at Secure Data Recovery. They are an A+ team that delivers personal service and excellent results. They have truly earned their reputation as the best in the business.

Recovered my data!

Mitchell was great and worked with me to find a solution that not only recovered hundreds of gigs of data quickly but also within my budget. No matter how many backups I had it was still the fastest and most efficient way to recover al my files and keep my business going without a hitch. I called many other companies and Secure Date Recovery is the only company I would go with.