Certified Hard Drive Recovery in Miami, Florida

Recovered files from infected and crashed Lacie HD

SDR and Chris McMacken salvaged files containing literally all the photographs I had taken since I was a teenager. Nearly 4 TB of files were "lost" from HD during a download of iPhone files that seem to have contained a bad or malicious file.

Within days, Chris reported recovery of all files for which I am grateful. He was extremely professional. And I learned a life lesson: RAID 1...

Excellent customer service

This company does a great job of keeping the customer informed throughout the process and provides timely communications. I always knew what was going on and wouldn’t hesitate to recommend them to a friend. My service rep, NickT, was awesome!!!!

The Best in the Industry!

I had a Seagate hard drive that slowly died out on me. I will admit that I was not responsible and should have gotten professional assistance when I started noticing that the power cable was not always functional (back in the day when external hard drives required both a power cable and a USB cable). But I kept putting it off, and putting it off some more. And then suddenly the power cable just stopped working altogether -- over 5 years’ worth of family memories were gone. I took my external hard drive to a local computer repairman who broke the case open and tried to make the drive work as a “slave drive”, but that didn’t work. He gave me back my hard drive (without the external case) in a static protection bag. I stored the hard drive in a drawer for 4 years. I never thought I would get my memories back.

Fast forward to 2017 and I am about to get married. And I really want to share these pictures with my family and soon-to-be-family. I knew that sending my hard drive to a less experienced data recovery company might mean losing my data forever. I did not want to risk that for a moment! I searched for the best and most reputable data recovery company I could find. All the reviews I read rated Secure Data Recovery as the #1 company in the industry. And they are the only ones with a Class 10 ISO 4 Cleanroom. I placed a request through their website and was put in touch with Fred who is the absolute most cordial and friendly rep I have ever spoken to in tech! Fred was patient with me and my crazy timeline (wedding planning and Hurricane Irma)! Fred was even able to work with me on my budget which really helped given my busy year. Every time I spoke to Fred, he walked me through the process and gave me very detailed information as to what I could expect.

They were able to recover my data faster than expected and recovered 100% of my data! Fred personally called me to give me the good news. I was ecstatic! THANK YOU Secure Data and Fred for bringing back my family’s memories!

Smooth - ethical - professional experience

My wife and I would like to say THANKS to Rob Anderson and “secure data”. I have been telling my wife that we needed to back up our files, as the laptop we used was old, we did not. We lost over 10 years worth of photos of our children, from birth to 10 years of age. We were devastated terrible. Rob was very professional and helpful throughout the entire process. We are so grateful for the great service and help, secure data got our lives back.

Office manager

Good job and very happy for the results

Excellent Service

I lost over three years of data on my flash drive and was told by a different company there was no remedy. I called Secure Data Recovery and Chris McMacken put my mind at ease. Secure Data Recovery was able to recover 100% of my lost data quickly. Thanks Chris for providing me with exceptional service.

Great company , service and follow up

I got my data back exactly as before and they really worked with me. Great service and follow up by Jeremy - highly recommend Secure Data

Fast and Professional

I went with SecureData Recovery because of the reviews and I was not disappointed. To recreate the amount of data I had lost would have been considerably time consuming, if not impossible. Chris was very helpful and responsive.

Data Recovery of Damaged Disks

We were very concerned about one or more of three disks having irrecoverable data. Jeremy Provchy was very helpful and cooperative in assisting us in the effort. Unfortunately, it seems that an important portion of the data was not recovered.

So Grateful

This has been a fantastic experience. I was having a terrible week, when my computer crashed and I thought I had lost all of my files. I had personal pictures, important billing information, work folders for different companies, and my accounting program, so I was desperate and frantic to retrieve them. SDR was there for me and did a great job recovering my documents. I'm thrilled! Not only was all my information recovered, but the process was quick and easy. Alec Sakenes was helpful, always responded quickly, and provided accurate information. I can't say enough good things about this company. Thank you so much for getting my life back in order!

Amazing Service

When I thought my world was ending.... and nobody was able to recover my HD data then Jeremy Provchy came to the rescue!

Super profesional and efficient service

I could no be more happy

GREAT SERVICE

99% recovery plus an excellent customer service. Alec Sakenes was a pleasure to work with, he was very diligent and he answered every question promptly.