Why Choose Us?
Our engineers have decades of experience recovering data from every device type from flash drives to RAID arrays to everything in between. We operate a Class 10 ISO 4 Cleanroom, which keeps your device from experiencing further physical damage through dust exposure. Our certifications include:
- SSAE 18 Type II
These certifications prove our commitment to keeping your data secure during the entire recovery process.
Our customer service representatives are available 24/7 to talk you through the recovery process. With a variety of service options, you can choose the best option for your price range. The students of Southwestern College can rest easy knowing we offer a 10% student discount. Our standard service comes with free diagnostics and we offer a no recovery, no fee guarantee with every case. If you are looking to recover your data in a hurry, we have emergency services available with an average turnaround of 48 hours. Our top-notch services and quality customer service earned us an A+ rating with the Better Business Bureau.
BBB Accredited Company with an A+ Rating
Our accreditation with the BBB is fully documented and detailed on their website. We keep our A+ rating by maintaining the BBB’s high standards of service.
» Verify our current BBB Rating
How Will I Know My Device is Failing?
There are several warning signs that your device isn’t functioning properly, with the most apparent being physical damage. Chula Vista is a Spanish term meaning “beautiful view.” The city is located among Jamul and San Ysidro mountains and runs alongside the Sweetwater River. Environmental damage is one way your device can fail and our engineers have dealt with all types of harm including water damage. Types of damage that may not be as obvious are:
- Grinding or clicking noises
- Disappearing files
- Burning smell
- Computer won’t recognize the device
If your media device exhibits any of these symptoms, power it down immediately to avoid overwrites or other further damage. Call our customer service representatives at 1-800-388-1266 to start your case today.