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Why You Shouldn’t Perform At-Home Data Recovery During COVID-19

A home is not a sterile enough environment for data recovery, especially when families are constantly inside during shelter-in-place orders.

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In this time of working from home, many people will find themselves without the support of a designated IT department. The office environment offers several advantages to working remotely, including easy access to co-workers without a scheduled virtual meeting and the solid network of corporate computers. Unfortunately, home devices can become damaged, data can be lost due to user error, and internal parts can fail after excessive use. 

When these instances happen, the best course of action is to choose a professional data recovery company. A home environment offers no protection for your device and one wrong move during a DIY recovery could mean permanent data loss. 

Problems with DIY Recovery at Home

The main problem with completing recovery at home is that you are not working in a cleanroom environment. Even the smallest particle or simply breathing too heavily while close to an open hard drive can cause damage. Dust, hair, skin, and excessive moisture can all cause harm to your already damaged drive. During a time when your whole family is staying inside with you to stay safe during the pandemic, there are probably more particles in the air than usual.

Even if you were to find a room or area in the house that you deem to be “safe,” there is no sure-fire way to keep the air sterilized without a certified Cleanroom. There are several myths on data recovery at home, which are just that, myths. Using your own tools at home to crack open your media is dangerous and can potentially void your warranty if opened improperly. While you may think you know what the problem is, a wrong diagnosis can lead to further damaging a hard drive’s components. 

Improper recovery attempts not only decrease your chances of successfully retrieving your files, but will cost more money for a professional company to fix your mistake and go about the recovery in the appropriate way. 

Choosing the Right Company

Device use has increased after the shelter-in-place orders went into place throughout the United States and other countries affected by the Coronavirus. People are working, staying connected with others, and staying entertained by using their mobile phones, laptops, desktops, and tablets. With a lot of uncertainty in the world today, you don’t need the headache of wading through a lot of companies online with no direction as to who may be the best choice.

Here are some questions to ask when choosing a data recovery company:

  • Do they have a Cleanroom facility?
  • Does the company perform the work in-house or ship the media to a third party?
  • Do they have a record of recovering data from all types of cases, not just basic ones?
  • Does the company give an up-front price quote?
  • Do they have a dedicated customer service team to answer questions and guide you through the process?
  • Are their certifications and attestation reports available to view online to prove credibility?

Safe and Secure Recovery During Troubled Times and Beyond

Secure Data Recovery has an over 96% success rate in recovering data from all types of media and operating systems. Our customer service representatives are available 24/7 to answer questions and one team member will be your designated contact person throughout the recovery process. We perform all of our recoveries in-house and utilize our Class 10 ISO 4 Cleanroom for complex cases. 

Secure Data Recovery understands the COVID-19 concerns and is honoring all controls, including working from home where possible, checking employee’s temperature prior to the start of a shift, constant disinfection, and workers spaced more than six feet apart at all times. Additionally, our shipping department disinfects incoming packages with rubbing alcohol before they are opened. Once opened, the contents are disinfected before being passed to the lab for diagnostics.

During these unprecedented times, don’t let data loss be something you have to worry about. Call Secure Data Recovery today at 1-800-388-1266 to start your risk-free case.

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