Why does an engineer need to perform the recovery?
“Most of the “un-recoverable” cases in the data recovery industry are caused by User attempt to self-correct the problem without consulting a professional first for advice.” – Jake Reznik (Senior Data Recovery Engineer)
Data loss is the worst digital disaster organizations and individuals can possible experience and they generally come out of the blue. While following a 3-2-1 backup strategy (three full copies of your data, 2 local backups on different storage types and at one offsite backup) is surest way to eliminate the threat of irrecoverably losing your data, sometimes is not always possible.
During the course of our data recovery process our engineers can see a pattern of behavior in the chain of events after a data storage device fails or a file becomes corrupt that leads to data becoming permanently unrecoverable. Although, the attempts to recover data using own resources is possible in some cases, it can be compared to attempting surgery. Data storage devices are complex and fully understanding their intricate components requires years training and hands on experience.
In an attempt to quickly fix the problem our engineers notice that most users will attempt to restart the host machine and plug and unplug a storage device several times while cleaning or shaking the device in a desperate attempt to bring it back to life so a backup can be made. This part in of itself is not catastrophic, generally this does not lead to permanent data loss.
If restarts and physical jolts don’t solve the problem the user will perform an online search for data retrieval techniques or videos and start to install utilities to attempt a DYI data recovery. This process is very precarious, especially in deleted data loss situations since any new data (installation and log files) written on the same storage device will overwrite all or at least a portion lost data and generally this is irreversible.
Tip: Never install data recovery software or save any new data on the affected device.
If DIY attempts and re-seating the device yield no results the users will generally contact a local computer repair expert, in-house IT or a tech savvy acquaintance to further trouble shoot the problem which is generally seals the fate of the damaged device and the data residing on it.
Contact us at 1-800-388-1266 for more information on how to deploy the power of Secure Data Recovery tools at your location.
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