Spokane, WA Expert Data Recovery

Secure Data Recovery Team provided an overall excellent service. My external HDD failed and could not be accessed by more or less conventional means. Eli Robinson guided me through the process in an extremely professional, prompt, and courteous manner. The SDR Team was able to recover the vast majority of files. The recovery was completed within the time frame stipulated by the service agreement. The recovery device was shipped back over night. While my lesson for the future is to back up the data more frequently to avoid being in the same situation, I will not hesitate to turn to SDR should I be in need of their services again.

Elijah Robinson helped me out with the steps to assist me in recovery.

I had a hard drive crash with years of family videos approximately 400 GB worth of memories. It broke my heart. I tried a small, local company to retrieve the videos, but they were only able to pull the pictures off the failed drive. I contacted Secure Data after searching online and began working with Jeremy Provchy. I was a very high-maintenance customer--asking LOTS of questions and being EXTREMELY uncertain about the process! I also didn’t remember exactly what was on the drive and was nervous to invest in the recovery. I asked a zillion questions and spent a great deal of time processing each step of the recovery. I was pretty sure there were precious videos of our children on the failed disk, but I couldn’t remember exactly how many or what we had stored on the drive. This all made me nervous, but every step of the way as I questioned the process, terminology, and wisdom in attempting this recovery, Jeremy was patient, understanding and professional. I was so grateful for his time, explanations, and quality customer service. Jeremy was responsive to my calls and answered all my questions and requests many times over. He never pressured me, but did his job well and informed me of the projected results. I am so happy to say, Secure Data got the majority of my video footage of years gone by back successfully. Secure Data has a smooth online process with clear buttons to press as well as the excellent helping hand of Jeremy to make the process an excellent experience! We watched the videos as a family when we got the recovered videos in the mail on a nice external hard drive. I cried! There were TONS of videos of our families trips, silliness, and children growing up! I repeatedly said, “This was worth every penny!” after watching a number of videos! We sat down as a family and laughed for over an hour watching our family videos! I was so happy, so happy!! Thank you so much Secure Data! Thank you Jeremy! I appreciate so much the work Jeremy did to get our data recovered and the behind the scenes work of the techy folks! You guys are awesome!! I highly recommended Secure Data!!! God bless you!

I was fortunate to work with fabulous Jeff Hart at Security Data Recovery! I am a professional Television Producer and had a 2TB Hard Drive that contained all raw footage of a Netflix Pilot and vital personal data. It was suddenly not starting up, and I panicked! Secure Data Recovery determined there was so much severe damage to the drive, it is the kind of case the company wouldn''t normally attempt to recover. When I told them of its importance, they tracked down one of their Engineers in Chicago who agreed to take on my case. 87% of data was fully recovered which included the entire Netflix Pilot! Although at a high cost, Secure Data Recovery offered to help me through payment plans and I couldn''t be more happy with their service! Jeff Hart was readily available, professional, congenial and stepped me through the entire process. Use Secure Data Recovery and you will not regret it!

Recovered all my previously thought lost forever data off a 256GB iPhone 7 Plus that wouldn''t turn on, wouldn''t sync with iTunes and was damaged over a period of a few months being exposed to water and steam. Rob Anderson was very informative and helpful throughout the whole process and worked with his engineers to provide timely feedback my questions.