Reviewed on Nov 14 2019 | Alexandria, VA
I recently moved back to the US and one of my external hard drives was damaged in the moving process. Upon Googling around the options and looking at customer reviews, I chose Secure Data Recovery Services. I was weary of sending off my data to a company I found on the internet. From my first phone call with the representative, Eli, I was convinced I made the right choice. Before the end of our ph... Read Moreone call, I already had an email with documentation for my case number in my inbox. Everything was handled quickly and professionally from start to finish. Eli went above and beyond to make sure that the peculiarities of my case were taken care of and communicated to me (changes to the recovery contract, payment plan set-up, status updates). Although my data was not able to be recovered due to severe platter damage, I recommend Secure Data Recovery Services. If I have any similar problems in the future, Secure Data (and Eli) will be my first contact point.