Certified Hard Drive Data Recovery Services in Nashville

AMAZING!

Chris and his team could not have done a better job in their communication and the timeliness of which they were able to salvage a hard drive for us personally. Saved me hours and hours of time to rebuild. True professionals!

Thanks Chris

He was awesome and SUPER professional!!

Fast and helpful service

Secure Data Recovery recovered my hard drive data quickly. The whole process was very fast and efficient. Chris McMacken did an excellent job following up and keeping me informed throughout the entire process. Thanks, Chris!

Happy customer

I had videos and voice recordings of my parents who died a few years ago stored on an external hard drive that was no longer recognized by my computer. My heart sank when I realized not only the hard drive failed, but the backup system I thought I had in place also failed. While I could eventually recreate some of the old video files I still had on cassette, the recordings of my parents were all digital and the original media had long been erased. After much research on the internet, I managed to get the hard drive to be recognized and was able to get an image of it before disconnecting to prevent further damage. From my earlier research, I understood Secure Data Recovery to be one of the few companies with great reviews, so after I entered my information on their website I was soon contacted by Frederick Wright. There was something about his demeanor that further increased my confidence in the company, but I had not yet given up on the hope that I could recover the files myself. Not a problem, he said. He gave me the case number he had already created and said to let him know if I needed anything else. Then came the laborious process of spending many days and a couple hundred dollars on software to try and recover what I could from the image. None of the files and partial video files that I managed to recover retained the file name, let alone the folder structure, so it took a long time to go through each item and rename it. And I was still missing most of the videos and recordings of my parents. So, I either needed to come to terms with forever losing the conversations with my parents about their memories of growing up and stories of relatives long since gone or give it another shot with a professional recovery service. Even after several months, Frederick picked up my case and worked it without any pressure to move forward. I dropped off the hard drive with the receptionist at the local office in Nashville, and it arrived in the processing facility within the next day or two. A personal portal page was established for me and I could see where it was in the process each step of the way. The initial findings indicated a high degree of confidence for recovery, and I was given the choice to authorize the work or have the hard drive returned. Even though I could view the status online, Frederick continued to contact me personally to give me an update and ask if I had any questions. After authorizing the work, I was surprised to hear the data was fully recovered in a matter of days rather than the original estimate of several weeks. A list of the recovered files was provided and I was thrilled to see the original file structure was preserved. Once payment was confirmed, the data was returned on a new hard drive via FedEx. I’ve had a few days now to verify the files and am so relieved to see what I thought was forever lost. I probably needed to go through the wasted time and money trying to recover the files myself since data recovery is not cheap, but I now know for myself that the cost is ultimately worth it.

Amazing Results!!

I was so impressed with Secure Data Recovery. Frederick Wright worked extremely hard to make sure that my experience was incredible. The Secure Data you guys are life savers. Thanks!

Worth Every Penny

I can''t say enough good things about the folks at Secure Data Recovery! I''ve always prided myself on making sure that my most critical files were backed up (particularly pictures and videos), but then "it" happened! Drive crash and no back up in sight and I was profoundly crushed because I thought all those key files were gone forever. Enter SDR! I looked at several data recovery groups, but these folks just seemed to stand out. My recovery specialist, Jeremy, was great and made sure I was kept informed every step of the way. Considering what SDR recovered for me it was completely worth the price of admission, as they say. I definitely recommend them to anyone needing these services. Don''t be afraid to ask questions, double check things, and...did I mention...ask questions! They will gladly make sure your decision is an informed one.

Thanks for making the process as painless as possible!!

Oustanding service & help

Kudos to Fred Wright. He talked me thru the process, help me get a great price and kept in touch throughout the process of recovery years and years worth of quilt data off my wife''s hard drive. Can''t say enough great things about Fred and Secure Data Recovery. Thanks for all your help. Oh yeah, they were able to recover all the data....HOOORAH!!

Recovered Family Pictures and Videos

I thought the pictures and videos would be gone forever when our toddler thought it would be fun to smash the old hard drive. It was the only place a lot of the pictures were saved, so my wife and I thought they were lost forever.

Not sure how they did it, but Secure Data Recovery really saved us and was able to recover >99% of the files. Service was very friendly and we are thrilled to have the memories back (and backed up safely).

Thank you very much!!

Excellent Customer Service

I recently had a hard drive to go belly up on a 15-year-old desktop computer that I did not have a good backup on. I found Secure Data Recovery online and decided to use them due to their great reviews. My case was assigned to Rob Anderson and I was immediately contacted by him and the process of data recovery was explained to me. I knew that my search for a company was over when I talked to Rob. I was confident that my if my data were recoverable, Rob could do it! I was updated frequently on the status of my data and once recovered, Rob contacted me and explained how my data would be returned to me. He answered all my questions about the data he had recovered and my accessing the site to view what was recovered. My data was shipped to me and Rob followed up to ensure I had everything I needed. I got all my data back and I want to say that I have never worked with a more professional, technical person in my life.

I recommend Rob for any data recovery job that needs to be done. He is the best!

And, Lo! A Miracle!

My BFF's drive went south and we discovered his backup system had not been functioning for the past FOUR YEARS. While he was shrieking like a child over his lost work, he asked me why I, the technically-minded one, hadn't been checking up on his backup system. No good answer to that one. I was desperate to save face and save my friend.

Account Rep Extraordinaire, Frederick A. Wright, Ph.D., walked me through the recovery process using friendly, non-threatening terms. His monotone voice and steady demeanor is ideally suited to calming frantic callers like me. In the end, Secure Data Recovery restored my friend's data, my reputation, and our relationship. Thanks!

Thrilled To Have My Files Back

I recently destroyed a thumb drive that had 10 years worth of work and personal files saved on it. In a complete panic, I reached out to Secure Data Recovery on a weekend. I was connected with Jeremy Provchy. He was amazing. Through the entire process Jeremy kept me informed and answered all my questions. I am so grateful for Secure Data Recovery's help in recovering my files.

Very Happy Customer

They did a wonderful job being transparent about every step of the process, and the cost. They recovered my entire hardrive and let me put in data on an external hardrive I already had. The quality of service was well worth the overall cost.