Certified Engineers and Top Notch Facilities
Our company is an industry leader with engineers who have decades of experience and facilities that work to maintain our high-security standards. When dealing with personal sensitive data, you need peace of mind that your files are in capable hands. We were one of the first companies to implement a Class 10 ISO 4 Cleanroom, which limits dust particles in the air, giving your media the best chance at a full recovery.
Our engineers are constantly finding new ways to recover data on all types of devices and systems including:
- RAID arrays
- Mobile phones
- Databases and more
Dedicated Customer Service
Our customer service representatives are available 24/7 for a phone consultation. They can set up your recovery case, find a drop-off location nearest you, and update you on the progress of your media. We have the fastest turnaround times in the industry with an emergency service that has an average turnaround time of 48 hours.
The standard service comes with free diagnostics and every case is given a report detailing the estimated turnaround time and a price quote. After deciding to proceed with the recovery, you will not be charged more than was initially agreed to, even if more work is required. Each piece of media we receive is backed by our no recovery, no fee guarantee.
Signs of Device Failure
If your device exhibits any of these signs, immediately power it off to prevent further damage or accidental overwriting:
- Excessively slow read/write times
- Computer fails to recognize media
- Virus or Malware attack
- Blue Screen of Death errors
- Clicking or grinding noises
We promise the people of Milwaukie that if Secure Data Recovery Services can’t recover the data from your device, then it is completely unrecoverable. Call 1-800-388-1266 to start your case today.