Reviewed on Jun 19 2018 | Glenside, PA
One day several months ago, I tried to access the data on my external drive. To my dismay, it was impossible. I was crushed, as this was easily pictures and home movies dated back from 2003. Everything, and I mean everything, was on my drive. I was beyond disappointed when I realized I may never get these precious memories back. I went around to businesses locally and attempted to find a reput... Read Moreable company who I felt could actually recover my data without destroying more of it in the process, all at a price I could afford.
I contacted Secure Data, and after speaking with Frederick Wright, I felt that there was at least a chance of recovery. I was personally able to drop off the drive to the King of Prussia office, where I was professionally greeted. I was assured everything would be taken care of and that Frederick would be in contact with me shortly.
I was promised a no data, no recovery service with a free diagnostic to see if the drive was recoverable. I signed the appropriate paperwork to get the process started. Within a few days, I received back great news that Secure Data felt my drive was recoverable, but the price was a little out of my budget. I contacted Frederick with my concerns and he was able to help me come up with an affordable price that fit my budget. The turnaround time was fast and Frederick was in contact with me through the entire process. Frederick was kind enough to answer my many questions and ease me through the process.
I would highly recommend Secure Data and Frederick Wright for anyone who needs recovery services. At no point during the recovery process was I concerned about the privacy of my data or the quality of the service. I will not hesitate to use their services again!