Marlton New Jerseys #1 Data Recovery Company

I contacted Secure Data - when one fine weekend my laptop crashed. It had not been backed up for last 3 months so I had important pictures, documents that were on the verge of being lost. Luke Murrali was assigned to my case. He first tried to understand what my issue was , laid out very clearly options before me and explained how this process works. After filling up required information, my laptop was shipped - Because of the condition of the hard disk - it took longer than normal - however each time I called, I was able to get update.

Finally once the engineers figured out to recover the data , Luke called me and sent instructions about what files I would get and the ones that were lost. It did come up with cost - however the important thing is I had my memorable moments back with me.. Luke was very professional, clear in his explanations. Initially they had copied the data on the default media however I wanted to try the secure drive with blue tooth features. Normally it would mean the process to transfer the data to the new drive take another extra 8 days but Luke expedited the process and I had my drive shipped to me in next 2 days.

Overall I am satisfied with the service, professionalism and technical capabilities of the engineering team - they are strongly backed by likes of Luke and it makes the whole process transparent. They are like physicians who can calm your nervousness of loosing data and give you hope - which is backed by their expert engineers.

One suggestion is to have automated updates posted on the case - I had to ask for update only then I was provided one. Overall excellent service !! Thank you Luke Murrali and engineers who worked behind the scenes..

I was very impressed with the effort and personalized attention I received as a new customer. I sent two external drives in for evaluation for two of my customers. Although both of my customers declined to move forward after the quote for data recovery I was extremely impressed with the care and attention Ryan gave to me. I would recommend this company and would not hesitate to use them in the future.

Paul Belanger

We had an old computer crash. Needless to say it was not backed up.
In a panic, I called Secure Data Recovery. Todd was extremely professional and right there to help.
The process was easy and everything was automated right down to the file list that was sent for verification.
Within a few days I had a copy of the data and a complete clone. The clone booted right up when installed.
These guys are great.