Certified Hard Drive Recovery Services in St. Louis

Failed drive

Chris McMacken and Secure Data Recovery Services was very helpful and recovered my crashed drive. Chris kept me well informed during the whole process and was quick to respond questions. Kudos to him and the team and would recommend them!

RecoveryInternalLaptopHD

Secure Data did a great job recovering my laptop HD! They were wonderful to work with including their willingness to work with me when I had a hard limit on how much I could afford to pay for the recovery! I was able to get all of the files I needed recovered and no hassles in getting them recovered to a HD I supplied and shipped to my home. The people were very professional and provided a great service!

Thank You!

After yet another external hard drive died I was sure I was out of luck. I had lost all of my graphic design files I used for teaching. But luckily my files were recoverable and I will not need to reinvent the wheel. Thanks.

Amazing Recovery!!

Alec Sakenes was amazing to work with! I received many emails from him with updates on my drive recovery and am confident in referring anyone to Secure Data Recovery as well!

My Heros!!

Our family has made several moves in the last 10 years and in the process had 2 Western Digital hard drives go out. Between the two of them about 5 years of our lives was archived - baby pics, vacations, celebrations, and friends.

The fear of never getting our data back would keep me up in cold sweats at nights! It was almost paralyzing!

I was afraid of sending these precious memories off to a company for recovery because of the "what if's". What if they got lost in shipping? What if the company can't get the data but destroys the hard drives trying? What if the company isn't dust protected? What if the company is unethical and price gouges? What if personal data was used to commit identity theft? What if, what if, what if......

I unexpectedly lost my mother this summer. The what if's then changed into what if I don't try? What if they get worse and become irretrievable? What if I lose the pictures I have of the good times with Mom?

I took a baby step and decided to research data recovery companies. Secure Data Recovery was highly rated by all the review sites and the top rated company on 3 of 5 of the sites. They consistently talked about the integrity, customer service and value Secure Data Recovery offered their customers. I think they had like a 98% recovery rate and a guarantee that if they didn't recover the data, they didn't charge you.

I took the next baby step and called Secure Data Recovery for more information. I was blessed to talk to a very compassionate, patient young man named Alec Sakenes. He was so kind. He understood my fears and validated their legitimacy.

Alec did not push me to make a decision. He simply described the process to me and assured me he would be my contact through the entire process if I chose to trust their company.

They shipped my hard drives through a company that specialized in this kind of delicate shipment all I had to do was drop them off locally. Secure Data Recovery received them within 24 hours and the next day Alec called me to assure me they had safely arrived and walk me through the next steps.

The hardest part of the whole process has been the waiting once I was informed that at least 95% of the data was recoverable! It wasn't a long time but I was anxious to see me pictures again! ;-)

SDR also keeps your original hard drives for 10 days after you receive your recovered data back to make sure there isn't a problem when the item is shipped back. Then they dispose of the hard drives in a secure manner.

Through this whole experience Alec was easily accessible, professional and reassuring. He kept me informed and walked me though every step. When I didn't understand something he patiently explained it to me again.

Alec even went the extra mile when I told him that I was wanting to use these newly recovered jewels in a family memorial video for Christmas and he worked to ensure my hard drives arrived in time for me to do so!


Was it expensive? Define expensive. After talking with other people I know that Secure Data Recovery is always competitive and often far less than companies who have a far lower success rate and not nearly the quality of customer service.

Getting those memories back to me was absolutely priceless!

I would absolutely trust Secure Data Recovery to retrieve lost data for me again! No more cold sweats at night......

A huge thank you to Alec and everyone there that worked so hard to return these memories to our family! You don't know how big a blessing this has been!!

Sincerely,
L.W. from KC, Mo

Made us look good!!!

As an IT service provider we try to make sure all of our clients data is being backed up on a regular basis as we know that it's only a matter of time that a hard drive will go bad. However, some clients aren't as receptive to our suggestions until they are faced with a crashed drive and all data is potentially lost. Jeremy made the process painless and our client was ecstatic to hear that years of data was recovered. Thank you Jeremy Provchy!

Total (digital) life savers!!

They literally saved the day! My entire life and in-progress work projects were on my external hard drive that was wiped...and they recovered EVERY single file. Whew! A stressful, panic situation was made simple and fast thanks to Alec! He was so helpful and so thorough in explaining everything and helping me get my data back.

Saved me a lot of grief!!!

I tried several options on my own and locally before I found Secure Data Recovery. Was VERY pleased with how they worked with me to get my data back. They were thorough and listened. I would definitely recommend them to anyone who has critical data they lose.