As the most certified data recovery company in the industry, Secure Data Recovery works to exceed industry standards. We have earned a variety of certifications like SSAE 18 Type II certification, which offers the highest levels of security throughout the recovery process. Complex recovery cases are worked on in our Class 10 ISO 4 Cleanrooms, which limit the number of dust particles in the air to keep your device from experiencing further damage.
Our environment is so impressive, we are even GSA Approved contractors to work with government-level clients. In addition, we are the only data recovery company that returns your data on FIPS 140-2 Level 3 Validated data storage for total security.
A+ Customer Service
When you choose Secure Data Recovery, you get out 24/7 customer service, a free diagnostic evaluation, and our “no data, no recovery fee” guarantee. After you send in your damaged media through one of our nationwide drop-off locations or by using a prepaid FedEx shipping label, our engineers will perform diagnostics on your device. We offer a no-obligation price quote and estimated turnaround time.
We offer a variety of service levels including an emergency service with an average 48-hour turnaround time. Customers can even check the progress of their recovery case by visiting our convenient online customer portal. We have the most advanced tools in the industry and will try every means possible to retrieve your files. If for some reason your data is unrecoverable, you won’t have to pay the service fee. That’s our “no data, no recovery fee” guarantee. It is our level of commitment to each customer and the overall recovery craft that earned us an A+ rating with the Better Business Bureau.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Failure Scenarios for Media in Sterling Heights
No matter what type of failure your device has experienced, our engineers have experience with both physical and logical failures Some of the possible causes of hard drive failure and other media damage include:
Fire and water damage
If your digital device has failed due to one of the scenarios above or another reason, call Secure Data Recovery to get your data back. We are available 24/7 at 1-800-388-1266.