Certified Data Recovery in Naperville, IL

Service was quick with Secure Data Recovery. I had an answer two days later after I shipped my hard drive to California from the Chicago area at no cost to me. They did the best they can, but my hard drive was just full of dust from it being dropped. Rob Anderson did a great job answering all my questions and if I ever drop a hard drive again, I learned not to keep trying to get it to run.

Chris McMacken was very helpful with me. Answered all of my questions fast and was very professional to work with.

So I was that person that thought an external hard drive was indestructible thus felt very proud of myself to have all of my photos since digital cameras came out nicely organized on the external hard drive. Never thought about having multiple forms of back up. The night before headed back to work after a year long maternity leave, I took out my hard drive to upload a photo of my kids to put on ... Read Moremy computer desktop in hopes to make my first day a little more bright. I then heard the 'click of death'. The tears started flowing and I laid awake night after night thinking I had lost 20 years of photos...family, friends, trips, wedding, babies, etc...Fortunately, the IT people at the school I work at told me about companies that have a 'clean lab' where they can ideally retrieve data. I felt hope! I did a google search and chose Secure Data Recovery because of its top ratings and reviews that others wrote. Many mentioned that they had excellent communication with their costumers. I found that appealing as I am not tech savvy (obviously) and wanted to be able to ask questions and such. I worked with Frederick A. Wright and he was quick to respond to my questions and let me know about each of the steps in the process. I was shocked with the price but I am paying for a service that I cannot do myself and there is greater risk to have retrieval done elsewhere. Now that I have all my photos returned on an external hard drive, I need to set aside time to back it all up again in multiple spots! While I hope this doesn't happen to anyone I know, if it does, I will be sure to recommend Secure Data Recovery!

Secured Data Recovery helped us recover critical information for one of our customers. I wish there were faster ways to recover crashed hard drives as it took almost 10 days to get the data back.
I am very satisfied with the service provided.
Rakesh
Dexter Solutions

I had an external drive crash with almost no warning. All attempts to recover the data on my own were useless, yet SDR was able to recover almost all of the data. The techs from SDR and the account executive I worked with, Rob, did an awesome job, as far as I'm concerned. They were very professional and flexible in working with me with regards to timelines. I hope I don't have any more serious eq... Read Moreuipment malfunctions, but if I do, I know I will be using the services from SDR.