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Data Recovery in Jacksonville from an Industry Leader
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Certified Hard Drive Recovery in Jacksonville, Florida

Since 2007, Secure Data Recovery Services has delivered an excellent set of professional media services to Jacksonville: hard drive data recovery, file repair, hard drive repair, and RAID data recovery. 

Our local office is an excellent resource for Duval County businesses and personal computer users.

Jacksonville, FL - Office Location

Secure Data Recovery Services in Jacksonville, FL
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
50 N. Laura Street Suite 2500
Jacksonville, FL 32202
Office Hours:
Mon-Fri: 9AM - 5PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Jacksonville is by far the largest city in Florida by both population and area. More than 1.3 million people live in the Jacksonville metropolitan area, thanks in part to the city's active seaport and significant military presence. Many local institutions rely heavily on digital storage devices, and sudden data loss can carry major consequences. Unfortunately, most computer repair companies in Jacksonville have limited resources and cannot safely repair hard drives, RAID arrays or other devices.

Featured Services

Our recovery services can get your data back quickly, regardless of the media type. See some of our featured data recovery services below.

Secure Data Recovery Services specializes in hard drive repair services in Jacksonville, FL. By investing heavily in new technologies, we have built the most advanced hard drive data recovery facilities in the United States. Our engineers create a case-appropriate plan for each failure scenario, addressing physical and logical issues to return files in a functional condition.

We offer an overall data recovery success rate of 96 percent, and unlike many of our competitors, we do not apply a service charge if we are unable to recover your data. Secure Data Recovery Services is also one of the only companies offering completely risk-free data recovery diagnostics for hard drive and RAID data recovery in Jacksonville.

Contact our customer service team today to get a free quote and set up an evaluation for data recovery. Jacksonville clients can also take advantage of our convenient drop-off service.

What to Do When a Digital Device Fails

One of the most common mistakes that computer owners make is to attempt to repair damaged media without the help of a professional data recovery provider. By operating a damaged storage device, you can greatly reduce your chances of successful data recovery. PC owners should turn their systems off as soon as they see symptoms of data loss.

Some of the most common symptoms of media failure include:

  • Whirring, clicking and grinding noises
  • Error messages indicating file corruption
  • Bad sectors
  • Missing or disappearing files
  • Visible electronics damage
  • Extremely slow operation
  • Accidental file deletion or formatting
  • Signs of virus damage

Through our free diagnostics, we can quickly determine whether your device has recoverable data. We will then provide a price quote and turnaround estimate, which will allow you to make an appropriate plan for your system. Our standard diagnostics are completely free, and we offer a no recovery, no charge guarantee with all of our data recovery services.

Data Recovery Services in Jacksonville, Florida from an Industry Leader

At Secure Data Recovery Services, we take pride in our exceptional security systems and numerous compliance credentials. We were the first data recovery provider in the United States to earn a SSAE 16 Type II certification, and we hold compliance certifications for HIPAA, FERPA, PCI-DSS and the General Services Administration (GSA) schedule.

As a fully certified contractor, we can serve Jacksonville's military and government offices directly through the GSA schedules program. Contact our customer service team for more information.

Advantages of Secure Data Recovery Services include:

  • Full compliance and online access to certification reports
  • 24/7/365 emergency data recovery services
  • Experienced engineering teams
  • Office in Jacksonville for fast local service
  • Around-the-clock customer support

We lead our industry with high success rates, flexible service options and state-of-the-art data recovery technology. Whether you need RAID repair, data tape repair or any other professional media service, Secure Data Recovery Services gives our data recovery clients the options they need to avoid downtime and regain access to important files.

Our local office accepts drop-offs, and our staff is always ready to discuss your options to recover data. Jacksonville clients can set up a new case online.

Customer Reviews

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Average Rating:
Total: 11 Review(s)

This service was rated 5.0 out of 5.0 based on 11 review(s)

  • Excellent service

    Reviewed on Jan 11 2018

    Though my data was not recoverable, they worked with me every step of the process. So refreshing after having been PROMISED by another company hey could recover it for a mere $2700. Thank you for an ethical business transaction!

    Authenticated Jacksonville, FL
  • Very Patient

    Reviewed on Nov 8 2017

    My USB had broke from its connectors, thanks to my laptop being knocked over by my pitbull. My computer only has a 32 gb hardrive, so I had all my files on this one usb, including school documents, work documents, and art pieces. It needed a custom soldering job, which was more than I expected it to be, but Jeremy and the SDR team were very patient with wittling down the price to something I could afford. All of my data was recovered in a short amount of time and I am very happy I didn't loose any of my files. The SDR team are truly lifesavers.

    Authenticated Jacksonville, FL
  • Alec Sakenes

    Reviewed on Oct 30 2017

    I'm very grateful for the help of Secure Data Recovery, and Alec Sakenes. Alec called me less than an hour after I submitted my request for help online. He was very helpful, and able to explain the process required in the evaluation of the hard drive and the recovery of the data. All of the work was done in a timely fashion, and Alec was very prompt in contacting me regarding updates. I will (and have) recommend Secure Data Recovery to anyone needing this type of service in the future.

    Authenticated Jacksonville, FL
  • Data Retreived

    Reviewed on Jul 25 2017

    Fantastic job !! I was sceptical that any data could be recovered after talking to Best Buy. Chris McMacken and Secure Data Recovery were not only able to retrieve all of my files but had great customer service and professionalism. I would recommend this company to anyone.

    Authenticated Jacksonville, FL
  • Fantastic experience

    Reviewed on Apr 12 2017

    My external hard drive was damaged in a move, and I was devastated when Best Buy wasn't able to recover the data on it - including my entire iPhoto library and tons of videos of my daughter. Secure Data Recovery was awesome from the get-go. They had great customer service, were really easy to use (including being able to drop my hard drive off with an actual person), and kept me updated on every step. We had a lot of back-and-forth with the moving company to submit a claim, and Secure Data Recovery did everything needed to help with that process. And, they were able to recover every single file. While I hope I don't have reason to use them again any time soon, I would do so without hesitation if needed - and recommend them wholeheartedly to anyone. I have to give a special shout out to my point of contact, Fred Smith, who was amazing every step of the way. I wish every company had such great customer service!

    Authenticated Jacksonville, FL
  • Perfect!

    Reviewed on Oct 19 2016

    Secure Data Recovery is a lifesaver! They absolutely work with you on everything from shipping labels, time estimates, you name it!

    Rob Anderson helped me every step of the way and always answered my questions promptly and directly, no gray areas!

    Thank you so much Secure Data Recovery!

    Authenticated Fort Walton Beach, FL
  • Alec Sakenes

    Reviewed on Feb 25 2016

    I was initially contacted by Alec Sakenes and he took the time to explain the process SDR would use to evaluate my drive and explain what my options would be. At each step of the process, Alec would contact me with updates and answered all of my questions or returned my calls within a reasonable amount of time. In all it was a very positive experience and I would recommend Alec and SDR to anyone requiring data recovery services.

    Authenticated JACKSONVILLE , FL
  • Everything as Advertised

    Reviewed on Feb 11 2016

    When my laptop hard drive crashed I looked around for companies that recovered data. Found Secure Date Recovery and reached out to them. Mitchell Moore was assigned my case and was the ultimate professional. Timely contacts, answered all questions and was able to work with me on the recovery pricing and resolution timeline. SDR was able to recover 97% of my data, and the turnaround was much faster than I had imagined. Not a great feeling when you drive crashes but Mitchell and SDR delivered as advertised. Would recommend them to anyone who has had this happen and would use them again in a heartbeat.

    Authenticated Ponte Vedra Beach, FL
  • Review of Rob Anderson

    Reviewed on Dec 14 2015

    Many thanks to Secure Data Recovery and Rob Anderson. He notified me of things I needed to do and kept me up to date on the progress and status of my data recovery. He made the whole process very simple and easy. All questions I had were answered with ease and I only had to leave a voice message once because the office was closed, but that was returned the very next morning. I will definitely recommend Rob Anderson and Secure Data Recovery to anyone needing this type of service. Thank you!

    Authenticated Orange Park, FL
  • Great Results and Ideal Communication!!!

    Reviewed on May 13 2015

    We were originally told by other contractors that our hopes for data recovery were slim to none. Secure Data Recovery recovered every last byte.

    Communications with Mitchell Moore are always fast and accurate. In the future, we will not waste time, and we will go directly to Secure Data.

    Authenticated Jacksonville, FL
  • Great service

    Reviewed on May 5 2015

    Mitchell Moore helped me out when my laptop hard drive died. Quick response and always followed up. Will definitely use again, if needed.

    Authenticated Jacksonville, FL

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