Highly Certified Recovery Practices
As an SSAE 18 Type II Certified Company, we are audited by a third party to ensure we meet industry standards. Our facilities include a Class 10 ISO 4 Cleanroom that limits the number of dust particles in the air, making it the ideal recovery environment to give your media the best chance at a full recovery. Our other certifications include:
- HIPAA Compliant
- PCI-DSS Compliant
- TRUSTe Verified
- GSA Approved Contractor
We even have FIPS 140-2 data handling practices to ensure data security even after your files leave the recovery lab.
Reliable Customer Service
Our customer service representatives are available 24/7 to explain the recovery process and answer any questions you may have. Every case we receive is diagnosed in the lab and our engineers provide a report with an estimated turnaround time and price point. Our standard service comes with free diagnostics and our 24-hour emergency service has an average turnaround time of 48 hours. We stand by our “no data, no recovery fee” guarantee and if we cannot retrieve your files, you can be sure that no other company will be able to.
Choose a Professional
When data loss strikes, your device may exhibit warning signs that it is failing. If your hard drive or other media is clicking, beeping, or has experienced physical damage, immediately power down the device to avoid further damage. Call Secure Data Recovery at 1-800-388-1266 for professional recovery services 24/7.