#1 in Certifications
Client privacy is our number one priority and we are an SSAE 18 Type II Certified company that is regularly audited by a third-party to ensure we are meeting industry standards. We were one of the first in the industry to install a Class 10 ISO 4 Cleanroom, which protects your device from experiencing further physical damage during the recovery process. We are also:
- Privacy Shield Certified
- A GSA Approved Contractor
- PCI-DSS compliant
- HIPAA Compliant
Our experienced engineers will not void your warranty and boast the fastest turnaround times in the industry. Our efficient and qualitative services earned us the Better Business Bureau’s A+ rating.
BBB of Birmingham Alabama Accredited Business with an A+ Rating
The BBB issues company reviews to report accreditation levels and ratings. Our latest review details the standards that led to our top rating of A+.
» Verify our current BBB Rating
Customer Service Works With You
We offer a variety of service options to fit your budget and timeline and offer a 10% discount to students such as those attending the University of Alabama. Every device we receive is given a diagnostic report, estimated turnaround time, and price. You are under no obligation to continue after receiving the report. Our transparent services also include a no recovery, no fee guarantee.
Our customer service phone lines are open 24/7 so a representative can set up your case and walk you through the recovery process. Our standard service comes with free diagnostics and we offer an emergency service with an average 48 hour turnaround time. The people of Tuscaloosa can rest assured that they will have limited downtime so they can quickly return to their lives with their important personal data. Our engineers have decades of experience working with Linux and Unix operating systems, Android and iOS, and RAID arrays. They are continually developing new techniques to recover data from a variety of media.
Signs of Data Loss
Detecting a problem with your media device early is the key to retrieving your sensitive files. Look out for these warning signs that you may need to call a professional:
- Whirring or grinding noises
- Slow run times
- Computer won’t recognize media
- Disappearing files
- Error Messages
To learn more information about the most trusted data recovery company, call Secure Data Recovery at 1-800-388-1266.