Data Recovery Services in Mount Juliet - RAID, SSD & Hard Drive Recovery

Being a photographer, you know the day will come that an SD card will corrupt. My turn happened following a wedding. I called in with complete panick and I was connected to Tim Rutan. Tim calmed me down, walked me through the process, and helped me every step of the way. The communication and professionalism was a 10 out of 10 experience.

My wife and I had a hard drive in which we couldn’t access our daughters birth video. I had the chance to work with a wonderful employee named Ryan Wiggins. He was always available and would answer my question very clearly and concise. Everything Ryan promised on he delivered and didn’t waste my time. I’d highly recommend working with Ryan for any of your data recovery needs.

It is hard to describe how devastated I felt when I realized that I could not access the data I had been storing on my external drive for more than 5 years. There were countless family photos, documents related to my roots research, and special music that I had been collecting. I am not tech savvy and I really did not know what to do when I could not access my data.
I took the device to a l... Read Moreocal “U Break I Fix” store. They couldn’t help and suggested that they send the device to Secure Data Recovery for possible help. I lost a ton of data several years ago, so I wasn’t very confident that Secure Data could help and was blaming myself for another data loss.
As soon as I talked with Elijah Robinson at Secure Data, my spirits began to improve. He explained carefully what Secure Data could do, and while he did not promise that the data could be recovered, his professional demeanor helped me feel more comfortable about the prospect of seeing my data again.
He also told me something that would be valuable even if the data could not be recovered. He told me that after five or more years, devices like the one I used would lose its capacity to store data and retrieving the data would become difficult. Since then, I have been looking into cloud storage.
After examining my device and determining what needed to be done to retrieve the data, he explained the process and quoted me a price. Unfortunately, the quote was beyond my budget. He told me he would see what he could do and came back with an amount that was till above my budget, but one that I was willing to stretch to.
About a week later, he emailed me that the data had been restored and arranged for the device and the data to be shipped to me.
I truly felt that Eli and I worked as partners and the result was the recovery of my data. He listened carefully to what my problem was and met my needs and exceeded my expectations. And, he was in continuous contact with me with reassuring progress reports. It could not have been a more rewarding experience. Thank you, Eli!

Our hard drive crashed during the move of our office!! Unfortunately, we had no backup whatsoever. Had one person look at it and do a couple of scans, that took days, and found nothing. We did not give up. A client referred us to Secure Data Recovery and Jeff Hart was our representative. He assured me that would be able to assist with a full recovery of our data and they did. We were told if... Read More it did not work, then we did not have to pay. Jeff was very informative and stayed in constant communication with us. We could not have asked for a better outcome.

These people are actual miracle workers. We had a huge video production that was backed up to two different desktop external Seagate drives. Both of them simply stopped working overnight. We contacted Secure and they were so quick, prompt, clearly experienced and above all, super professional regarding the recovery. Had the drive back in about two weeks. FULL RECOVERY!

Seriously...thes... Read Moree guys are no doubt saving lives and careers by the minute!

The hard drive on my aging work computer crashed recently, of course at the most inopportune time! I was working on a massive audit, and the majority of documents I was working on were saved on my desktop (I know, I know....I've for sure learned my lesson!!). Working with Secure Data was easy - contacted them through their website, got a response quickly, and my hard drive was on its way to them... Read More the same day. They ran the diagnostic quickly and gave me my quote. I was SO pleased to find out ALL of my audit documents were salvagable, as well as the vast majority of my personal iphone photos, documents, etc. Scott Moses was very responsive and absolutely fantastic through every step of the process, and we appreciate his help so much! While I truly hope we never have an issue arise again, we will definitely be contacting them for help in the future. I recommend them to anyone in a data recovery crisis for sure!
Thanks Scott!! (You too, Fred) :)