Taunton, MA Professional Data Recovery Services

What I really like about their service is that you have one person helping you throughout the entire process. I think they call them dedicated specialists. I also like that you can view the progress online. Tim was extremely helpful and always available. He answered all of my questions and didn''t have to refer to a manager or get the answer from someone else. This is a great service and know... Read Moreing that it''s available is a great comfort. My normal backup process failed on a new laptop and the drives failed. I sent the drives out via Fedex, a few days later they returned an external drive with all of my data. It was a great experience.

I submitted a request for estimate online. Within a few minutes I received a call from Rob inquiring about my problem and explaining how SDR would approach my problem. I was able to bring my drive to a convenient drop off location. The drive was packaged and immediately shipped the lab for inspection. Rob called me in two days with an explanation and cost estimate. Unfortunately my drive had... Read More physical damage which scratched the drive. It was repairable but very labor intensive and would cost more than my budget. The estimate was free. Rob was very helpful during the entire process. I wasn’t able to get the data recovered from this drive but I would definitely use SDR again.

When my daughter lost her hard drive she was fairly certain it was not fixable. We discovered Secure Data Recovery and they proved to be a life saver. Scott Moses was a great help and got us through the process efficiently and with the utmost care. 99% of the data was recovered and we are both very pleased with the service. Thank you!

I dropped my external hard drive while it was on and completely broke it. On it was irreplaceable family photos from trips and pictures of old artwork. I brought it to a few places that said they couldn’t help me and told me I needed a special place with a clean room to work on it.

I looked around and got a few different quotes, but I still wasn’t ready to get it fixed. A lot of the pla... Read Moreces were rude when I asked questions so trusting them with my files was hard.

Finally I came across Secure Data Recovery and realized they had a drop off location down the street from my office in Boston. When I called I spoke to Frederick Wright he was so helpful answering all my questions. He set up the account for me online and sent me a confirmation email right away.

When I went to the building the woman there was very helpful labeling and boxing up the broken and new externals for shipping to the main office. She could tell I was really nervous shipping the only copies of my files and even called me later that day to say everything was shipped out and to tell me the next steps.

Frederick checked in with me throughout the entire process. He checked in with me to let me know when my package arrived, after they did the initial testing, and to go over competitor pricing that I had received.

I was really afraid that nothing would be able to be recovered, but they were able to get all my files back. They also turned everything around faster than I expected and shipped my new external back to me with all my files and no issues.

Thank you again for saving all my files and all the support Frederick gave me! It really gave me peace of mind the whole time they were working on it and I am so happy to have my files back.