Highly Certified Data Recovery in Franklin, MA

Very happy with my results. I sent another disc with a similar issue to a competitor and they were not able to recover my data. I decided to use a different company (Secure Data Recovery) hoping I would have better results, but wasn''t optimistic. Thank goodness they were able to retrieve 10 years of family pictures that I would have lost forever.
Ryan Wiggins was very responsive to my emails. He usually responded within an hour and kept me updated on what was going on with my hard drive.

I dropped my external hard drive while it was on and completely broke it. On it was irreplaceable family photos from trips and pictures of old artwork. I brought it to a few places that said they couldn’t help me and told me I needed a special place with a clean room to work on it.

I looked around and got a few different quotes, but I still wasn’t ready to get it fixed. A lot of the places were rude when I asked questions so trusting them with my files was hard.

Finally I came across Secure Data Recovery and realized they had a drop off location down the street from my office in Boston. When I called I spoke to Frederick Wright he was so helpful answering all my questions. He set up the account for me online and sent me a confirmation email right away.

When I went to the building the woman there was very helpful labeling and boxing up the broken and new externals for shipping to the main office. She could tell I was really nervous shipping the only copies of my files and even called me later that day to say everything was shipped out and to tell me the next steps.

Frederick checked in with me throughout the entire process. He checked in with me to let me know when my package arrived, after they did the initial testing, and to go over competitor pricing that I had received.

I was really afraid that nothing would be able to be recovered, but they were able to get all my files back. They also turned everything around faster than I expected and shipped my new external back to me with all my files and no issues.

Thank you again for saving all my files and all the support Frederick gave me! It really gave me peace of mind the whole time they were working on it and I am so happy to have my files back.

I purchased a brand new Macbook pro. After 5 weeks it completely failed and I had not set up ANY back-ups.I contacted Secure Data and they were great from the very first conversation through bunches of emails through the delivery of my recovered data. They recovered everything of value to me and I am happily working again (and on another brand new MacBook Pro, although diff make/model). A huge Thank You to all the talented folks at Secure Data! I don't know how you did it, but you did!!!