24/7 Service:1-800-388-1266

Data Recovery in Franklin, MA from an Industry Leader

Highly Certified Data Recovery in Franklin, MA

Secure Data Recovery offers professional recovery services for hard drives, RAID arrays, SSDs, and mobile devices in the city of Franklin, MA. We can effectively eliminate downtime and minimize the other consequences of data loss with experienced engineers and the fastest turnaround times in the industry.

Secure Data Recovery Services in Franklin, MA
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
205 East Central Street
Franklin, MA 02038
1-800-388-1266
Walk-in Hours:
Mon-Fri: 10AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Franklin, MA is home to many parks including the Franklin State Forest. In addition to its green space, Franklin is known for opening the first public library in America with the first books donated by Benjamin Franklin. The city is part of New England’s rich history and Secure Data Recovery is glad to be a part of that history, helping customers with their recovery needs since 2007.

Variety of Featured Services

Secure Data Recovery offers its clients several recovery services for hard drives, solid-state drives, RAID arrays, and all mobile devices. Our engineers have decades of experience performing all of the services below:


Certified Security

Secure Data Recovery protects your media and data throughout every step of the recovery process. We perform recoveries in our Class 10 ISO 4 Cleanroom facility, which limits dust particles in the air, preventing your device from experiencing further physical damage. We are an SSAE 18 Type II Certified Company that is audited regularly to ensure we meet industry standards. We hold other privacy certifications including:

  • PCI-DSS Compliance
  • HIPAA Compliance
  • Apple Mac Certified
  • GSA Approved
  • Privacy Shield Certified

Our secure practices and experienced engineers contribute to our 96% success rate and earned us an A+ rating with the Better Business Bureau.

BBB Accredited Company

BBB of Boston Accredited Company with an A+ Rating

Boston’s business community looks to the BBB to verify fair dealings and a history of best practices. Our complete company review from the BBB shows our compliance with all of their service standards, and details our top rating with the organization.

» Verify our current BBB Rating

24/7 Customer Service

The almost 33,000 residents of Franklin, MA deserve quality customer service as soon as their media fails. Secure Data Recovery has 24/7 phone lines and our representatives will set up your case, explain the recovery process, and answer any questions you may have. We offer free diagnostics with our standard service and our emergency service has an average turnaround of 48 hours.

Each case is given a diagnostic report with an estimated turnaround time and price point. After receiving the report, you are under no obligation to continue and we stand by our no data, no recovery fee promise. We even offer a 10% discount for military and students, like those attending Franklin's own Dean College.

What to do When Your Device Fails

If your device fails due to physical damage, logical damage, accidental file deletion, or failed rebuild, our engineers can retrieve your important files. Do not attempt to recover the data yourself as this could cause further damage and render your files unrecoverable. Call a professional as soon as your media fails. Our engineers will not void your product warranty and safely image your device to preserve the original device. Call to learn more about our services or start your case at 1-800-388-1266.

Customer Reviews (3)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 3 review(s)

  • Reviewed on Jun 15 2019  |  Sandwich, MA

    Very responsive

    Very happy with my results. I sent another disc with a similar issue to a competitor and they were not able to recover my data. I decided to use a different company (Secure Data Recovery) hoping I would have better results, but wasn''t optimistic. Thank goodness they were able to retrieve 10 years of family pictures that I would have lost forever.
    Ryan Wiggins was very responsive to my emails. He usually responded within an hour and kept me updated on what was going on with my hard drive.

  • Reviewed on Sep 18 2018  |  Quincy, MA

    Thank you for getting all my photos back!

    I dropped my external hard drive while it was on and completely broke it. On it was irreplaceable family photos from trips and pictures of old artwork. I brought it to a few places that said they couldn’t help me and told me I needed a special place with a clean room to work on it.

    I looked around and got a few different quotes, but I still wasn’t ready to get it fixed. A lot of the places were rude when I asked questions so trusting them with my files was hard.

    Finally I came across Secure Data Recovery and realized they had a drop off location down the street from my office in Boston. When I called I spoke to Frederick Wright he was so helpful answering all my questions. He set up the account for me online and sent me a confirmation email right away.

    When I went to the building the woman there was very helpful labeling and boxing up the broken and new externals for shipping to the main office. She could tell I was really nervous shipping the only copies of my files and even called me later that day to say everything was shipped out and to tell me the next steps.

    Frederick checked in with me throughout the entire process. He checked in with me to let me know when my package arrived, after they did the initial testing, and to go over competitor pricing that I had received.

    I was really afraid that nothing would be able to be recovered, but they were able to get all my files back. They also turned everything around faster than I expected and shipped my new external back to me with all my files and no issues.

    Thank you again for saving all my files and all the support Frederick gave me! It really gave me peace of mind the whole time they were working on it and I am so happy to have my files back.

  • Reviewed on Aug 15 2018  |  Woodstock, CT

    Awesome!

    I purchased a brand new Macbook pro. After 5 weeks it completely failed and I had not set up ANY back-ups.I contacted Secure Data and they were great from the very first conversation through bunches of emails through the delivery of my recovered data. They recovered everything of value to me and I am happily working again (and on another brand new MacBook Pro, although diff make/model). A huge Thank You to all the talented folks at Secure Data! I don't know how you did it, but you did!!!

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