Secure Data Recovery protects your media and data throughout every step of the recovery process. We perform recoveries in our Class 10 ISO 4 Cleanroom facility, which limits dust particles in the air, preventing your device from experiencing further physical damage. We are an SSAE 18 Type II Certified Company that is audited regularly to ensure we meet industry standards. We hold other privacy certifications including:
- PCI-DSS Compliance
- HIPAA Compliance
- Apple Mac Certified
- GSA Approved
- Privacy Shield Certified
24/7 Customer Service
The almost 33,000 residents of Franklin, MA deserve quality customer service as soon as their media fails. Secure Data Recovery has 24/7 phone lines and our representatives will set up your case, explain the recovery process, and answer any questions you may have. We offer free diagnostics with our standard service and our emergency service has an average turnaround of 48 hours.
Each case is given a diagnostic report with an estimated turnaround time and price point. After receiving the report, you are under no obligation to continue and we stand by our no data, no recovery fee promise. We even offer a 10% discount for military and students, like those attending Franklin's own Dean College.
What to do When Your Device Fails
If your device fails due to physical damage, logical damage, accidental file deletion, or failed rebuild, our engineers can retrieve your important files. Do not attempt to recover the data yourself as this could cause further damage and render your files unrecoverable. Call a professional as soon as your media fails. Our engineers will not void your product warranty and safely image your device to preserve the original device. Call to learn more about our services or start your case at 1-800-388-1266.