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Highly Certified Data Recovery in Honolulu, Hawaii

The people of Honolulu, Hawaii trust Secure Data Recovery to handle their media when it fails. SInce 2007, we have been recovering data from all devices including RAIDs, hard drives, solid state drives, flash drives, and more. Our engineers are the reason we boast a 96% success rate for all recoveries.

Secure Data Recovery Services in Honolulu, HI
SSAE 18 Type II Certified Authorized Partner Location
Secure Data Recovery Services
1126 12th Ave Ste 203
Honolulu, HI 96816
808-427-8128
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 10AM - 5PM
After Hours:
Emergency Services Available 24x7

Bordering the Mamala Bay is the city of Honolulu. It stretches from Pearl Harbor to Makapuu Point with the Waikiki Beach along in between. The city has a vibrant downtown area with shopping and dining opportunities. Their Bishop Museum offers a look into the city’s history and families enjoy the Honolulu Zoo. Even with beautiful gardens and sandy beaches, paradise can be ruined by unexpected data loss. That’s why Secure Data Recovery is prepared to help businesses and individuals with their data loss disaster.

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

Trusted Customer Service

The people of Honolulu can depend on our customer service representatives 24/7 through our phone lines. Representatives will walk you through the recovery process, answer any questions, and direct you to the nearest drop-off location for your media. Customers can also use the convenient online customer portal to check the progress of their case.

Each case is given a diagnostic report with an estimated turnaround time and price point. After agreeing to the quote, you will not be charged more than what was agreed upon, even if the recovery requires more work than anticipated. Those at the University of Hawai?i at Manoa can enjoy our 10% discount for students.

Our standard service comes with free diagnostics and our emergency service has an average turnaround of 48 hours. All cases are covered by our “no data, no recovery fee” guarantee and if we are unable to recover your data, we promise that no other company will be able to.

Top Notch Security

We are an SSAE 18 Type II Certified company who is regularly audited by a third party to ensure we meet industry standards. In addition to our security, we work out of Class 10 ISO 4 Cleanrooms to prevent your device from experiencing any further physical damage. Our many other certifications that ensure customer privacy include:

  • TRUSTe Verified
  • PCI-DSS Compliant
  • HIPAA Compliant
  • GSA Approved Contractor

After recovering your data, we follow FIPS 140-2 Level 3 data handling practices to secure your information even in transit.

Signs of Failed Media

If your device fails the first thing to do is immediately turn it off to prevent further damage. There are many signs that your media may be experiencing data loss:

  • Computer won’t recognize media
  • Blue Screen of Death errors
  • Grinding or clicking hard drive noises
  • Physical damage to the drive

If the people of Honolulu have failed or corrupted media, Secure Data recovery is a professional solution. Call us to start your risk-free case at 1-800-388-1266.

Customer Reviews (5)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 5 review(s)

  • Reviewed on Jul 24 2018  |  Anahola, HI

    Fast and friendly service

    I had totally destroyed my hard drive and Secure Data was recommended to me by a friend. Jeff Hartman responded to all my questions immediately. While the hard drive was so severely damaged it wasn't worth retrieving, Jeff was able to destroy it according to HIPPA regulations and did not require me to pay for return shipping (or for the original shipping.)

  • Reviewed on May 28 2018  |  Pahoa, HI

    Hard drive recovery under the volcano.

    My last PC died and my tech was unable to access many years of data, especially thousands of unbacked up family photos. Chris McMacken took personal control of my case. My data was retrieved, but due to an erupting volcano in my Hawaiian neighborhood, when I was unable to meet the Fed Ex driver, who wouldn't come to my house, Chris Fed Ex'd it to me a second time free of charge. I would recommend this service to anyone.

  • Reviewed on Mar 6 2018  |  Honolulu, HI

    External Hard Drive Fixed

    I sent my corrupt External Hard Drive to Secure Data and they sent me back a new HD with all of my data intact. It was a smooth and professional experience..Thx to Ryan Wiggins and team for the great service. I had lost 200gb of data on my external HD due to corrupt/unreadable data. Once they completed the restoration it was promptly sent back to me on a new HD. My concern was 15,000 photos lost. They even retrieved photo albums and folders in its original form, saving me hours of re-construction..All other data including 8,000 songs were retrieved in original form. The service cost me about $1000 but was worth every cent. I had tried multiple do it yourself and local services. This took me almost a year of my time and at least $500 with no success. If you have a similar issue def use this service..My iphoto/Icloud exploded into a million pieces which I know has happened to many. At the same time my external HD became corrupt as it was not ejected properly (slipped out of the usb slot). I never saw this chain of events coming..Dont waste time...Use the EZ Secure Data service..Its all done via emails,or phone calls, and physically shipping your device with a pre-printed label and receiving it back in the mail. Too ez and quick...

  • Reviewed on Jun 20 2017  |  Lahaina, HI

    File Recovery

    Chris McMacken was one of the most responsive representatives I ever dealt with over the phone.
    His support and professionalism was excellent and resulted in full recovery of my files from a defective drive. I would recommend Chris and Secure Data Recovery to anyone with file recovery issues.

  • Reviewed on Feb 16 2016  |  HONOLULU, HI

    With Me Every Step of the Process

    I was very skeptical of the outcome, and wondering if I would really get my data back. Despite the reviews and testimonials, I feared the day I had to tell my wife all of our family photos were lost. That was harder to accept than losing the other half of the loss, my business records.

    There was no way Secure Data Recovery would be able to retrieve my data when 2 of my 4 disk RAID 5 failed.

    Alec, my representative at SDR was with me through the entire process. He was always prompt in responding to my emails. SDR worked faster than I imagined, and recovered EVERYTHING!

    I would highly recommend SDR for anyone that has encountered data loss. The process was straight forward and honest. I didn't pay until I was assured my data was recovered.

    I hope I will never have to use their service again, but if I do, I will be coming back to SDR.

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