A+ Customer Service
Our customer service representatives are available 24/7 through our phone lines to answer questions and explain the recovery process. For each case, we provide a no recovery, no fee guarantee. Clients can choose from a variety of service plans that fit their budgets and timelines. We have the fastest turnaround times in the industry, including an emergency service with an average turnaround of 48 hours. It is our quality customer service and industry-leading certifications that earned us an A+ ranking with the Better Business Bureau.
BBB Accredited Company with an A+ Rating
The Better Business Bureau is California’s most trusted consumer confidence agency. Our A+ rating reflects our high level of compliance with their standards, which are detailed in our latest company report.
» Verify our current BBB Rating
We were the first data recovery company to install Class 10 ISO 4 Cleanrooms, which limit dust in the air that could physically damage your drive. This facility gives your device the best chance at a successful recovery. Other certifications include:
- SSAE 18 Type II Certified
- HIPAA Compliant
- Apple Mac Certified technicians
Signs Your Media Is Failing
Common signs that your media is failing include whirring or grinding noises, a computer not recognizing the media, error messages, and physical damage to the device. Turn off your device immediately if you experience any of these symptoms to prevent further damage. Do not attempt to recover the data yourself as you will hurt your chances for successful file retrieval.
Call Secure Data Recovery Services at 1-800-388-1266 today to start your case. Our engineers provide free diagnostics with our standard service and give a price quote and turnaround time for every case. When the people of Citrus Heights need professional data recovery experts, they choose Secure Data Recovery.